2016 GMC SIERRA — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

3 Crashes 1 Fire

2

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2016 GMC SIERRA

The 2016 GMC SIERRA has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE. 5 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Electrical System (2 complaints), and Steering (1 complaint).

Recalls for the 2016 GMC SIERRA

NHTSA has recorded 2 recalls for the 2016 GMC SIERRA, potentially affecting up to 229 vehicles.

Recall 16V084000 — ELECTRICAL SYSTEM:SOFTWARE

| 139 vehicles affected

Defect: Genera Motors LLC (GM) is recalling certain model year 2016 Chevrolet Camaro, Malibu, Silverado and GMC Sierra vehicles. The radio may intermittently fail to provide an audio warning when the key has been left in the ignition and the door is opened or when the driver does not fasten their seat belt. As such, these vehicles fail to comply with...

Consequence: An unbelted driver is at a greater risk of injury in a crash.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall...

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Recall 15V830000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 90 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Silverado and GMC Sierra pick up trucks manufactured October 13, 2015, to October 14, 2015. In the affected vehicles, the mounting stud used to secure the air bag sensing and diagnostic Module (SDM) may be incorrectly positioned, and as a result, the SDM housing could fracture.

Consequence: If the SDM housing fractures, water may get into SDM causing it to malfunction and hinder the proper deployment of the air bags in the event of a crash, thereby increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will have the mounting stud repositioned and the SDM replaced, free of charge. The recall began December 2, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's...

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Owner Complaints for the 2016 GMC SIERRA

8 complaints have been filed with NHTSA for the 2016 GMC SIERRA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11621956 | AIR BAGS | | 75,000 miles Crash
The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would lose automotive power. The vehicle was taken to a dealer where the negative battery was replaced. The vehicle was repaired. The contact stated that while her husband was driving at approximately 45 MPH, a deer ran into the middle of the roadway and impacted the front grill and bumper. The Service Air Bag warning light was illuminated. After the impact, the contact noticed smoke was leaking into the interior of the vehicle from the front driver-side and passenger-side air bags. The contact stated that the vehicle would not move forward or reverse after the impact. The contact stated that the front driver-side and passenger-side seat belts failed to retract or extend. The contact and her husband were able to unbuckle the seat belts and safely exit the vehicle in time. No injuries were sustained. No police reports or fire reports were filed. The vehicle was deemed a total loss and was towed to the contact's home where it remained for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 75,000.
#11621956 | ELECTRICAL SYSTEM | | 75,000 miles Crash
The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would lose automotive power. The vehicle was taken to a dealer where the negative battery was replaced. The vehicle was repaired. The contact stated that while her husband was driving at approximately 45 MPH, a deer ran into the middle of the roadway and impacted the front grill and bumper. The Service Air Bag warning light was illuminated. After the impact, the contact noticed smoke was leaking into the interior of the vehicle from the front driver-side and passenger-side air bags. The contact stated that the vehicle would not move forward or reverse after the impact. The contact stated that the front driver-side and passenger-side seat belts failed to retract or extend. The contact and her husband were able to unbuckle the seat belts and safely exit the vehicle in time. No injuries were sustained. No police reports or fire reports were filed. The vehicle was deemed a total loss and was towed to the contact's home where it remained for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 75,000.
#11588953 | AIR BAGS | | 85,379 miles Crash
The contact owns a 2016 GMC Sierra 2500 HD. The contact stated that while driving at 64 MPH, he crashed head-on with a 350-pound deer. The deer went underneath the vehicle, and the driver ran over it with the passenger front tire. The driver's side air bag did not deploy. The air bag warning light was illuminated. There were no reported injuries or fire. A police report was filed. The contact was able to drive away from the crash. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,379. Additionally, while driving in the snow, a motorcycle crashed into the rear of his vehicle. The driver-side front air bag did not deploy. There was an abnormal sizzling sound, and smoke was detected. There were no warning lights illuminated, There were no reported injuries, fore or police report. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
#11478795 | SUSPENSION | | 15,000 miles
The contact owns a 2016 GMC Sierra. The contact stated that while driving approximately 70- 85 mph, the vehicle was shaking. The stability track warning indicator light was illuminated and flashing on and off. The vehicle was taken to the local dealer but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to several independent mechanics but they were unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 15,000.
#11448788 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE | | 64,000 miles Fire
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at 20 MPH with the defroster engaged, she noticed smoke on the rear electric sliding glass window and smelled a burning odor. There were no warning lights illuminated. The contact veered to the side of the road, disengaged the defroster and the smoke gradually faded away. The contact continued to drive the vehicle. The contact notified the dealer of the failure and scheduled an appointment for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 64,000.

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Safety Rating for the 2016 GMC SIERRA

NHTSA has not yet tested the 2016 GMC SIERRA in its New Car Assessment Program.

Technical Service Bulletins for the 2016 GMC SIERRA

General Motors, LLC has issued 5 technical service bulletins (TSBs) for the 2016 GMC SIERRA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT5544 — STEERING

This Preliminary Information communication provides information to the technician about vehicles that have a hydraulic rush or flow type noise from the power steering gear. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIP5224D — POWER TRAIN:AUTOMATIC TRANSMISSION

This Preliminary Information communication advises the technician that the Allison LCT1000 transmission valve body part number (24262535) tank is no longer on restriction through the General Motors Product Quality Center. Dealer can now order part through the normal Customer Care and Aftersales parts process.

PIT5510B — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles that may have fuel gauge that shows empty and the low fuel level indicator is on. Technician will find Diagnostic Trouble Code P2636 will be set in the Engine Control Module. Technician will need to...

PIE0371 — POWER TRAIN:AUTOMATIC TRANSMISSION

This engineering informational bulletin requests information from the field from vehicles that have the condition of a Check Engine Light, delayed shifts and/or the transmission stuck in gear.

15-NA-067 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

This informational bulletin provides information when ordering the new delphi style fuel pump to refer to the parts catalog for the correct part number.

NHTSA Investigations for the 2016 GMC SIERRA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA

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Other GMC Models

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