2014 GMC SIERRA — Problems, Recalls & Safety Data

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N/A

Safety Rating

132

Owner Complaints

8 Crashes 2 Fires

12

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2014 GMC SIERRA

The 2014 GMC SIERRA has received a total of 132 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM. 17 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Exterior Lighting (60 complaints), Power Train (10 complaints), and Electrical System (9 complaints).

Recalls for the 2014 GMC SIERRA

NHTSA has recorded 14 recalls for the 2014 GMC SIERRA, potentially affecting up to 1,253,292 vehicles.

Recall 13V544000 — EQUIPMENT:OTHER:LABELS

| 1,808 vehicles affected

Defect: General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only...

Consequence: Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.

Remedy: GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is...

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Recall 15V640000 — ELECTRICAL SYSTEM:IGNITION

| 3,073 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or...

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this...

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Recall 14V614000 — ELECTRICAL SYSTEM

| 106,307 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number...

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Recall 14V345000 — EQUIPMENT

| 184 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring...

Consequence: The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began...

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Recall 14V345000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

| 184 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring...

Consequence: The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began...

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Recall 14V446000 — SEATS

| 124,007 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load...

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300...

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Recall 14V374000 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

| 392,459 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.

Consequence: If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's...

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Recall 14V301000 — ELECTRICAL SYSTEM:SOFTWARE

| 57,512 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with...

Consequence: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's...

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Recall 14V301000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 57,512 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with...

Consequence: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's...

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Recall 14V152000 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

| 489,936 vehicles affected

Defect: General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission...

Consequence: If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.

Remedy: GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may...

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Recall 14V246000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 477 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened...

Consequence: An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.

Remedy: GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General...

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Recall 13E073000 — ELECTRICAL SYSTEM:SOFTWARE

| 18 vehicles affected

Defect: General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor...

Consequence: The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.

Remedy: GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.

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Recall 13V488000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

| 18,972 vehicles affected

Defect: General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head...

Consequence: If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.

Remedy: GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is...

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Recall 13V315000 — AIR BAGS

| 843 vehicles affected

Defect: General Motors is recalling certain model year 2014 Chevrolet Silverado trucks manufactured June 1, 2013, through June 30, 2013; and model year 2014 GMC Sierra trucks manufactured June 4, 2013, through June 30, 2013. Welding on the passenger airbag inflator may fracture when the airbag is deployed, allowing some gas from the air bag inflator to vent behind the instrument...

Consequence: As a result the air bag may not fully inflate, increasing the risk of injury.

Remedy: General Motors will notify owners and dealers will replace the passenger air bag module, free of charge. The recall began on August 23, 2013. Owners may contact Chevrolet at 1-866-694-6546 and GMC at 1-866-996-9463. GM's recall number is 13230.

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Owner Complaints for the 2014 GMC SIERRA

132 complaints have been filed with NHTSA for the 2014 GMC SIERRA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11620327 | POWER TRAIN | | 105,000 miles
The contact owns a 2014 GMC Sierra. The contact stated that while making a right turn into the driveway, the steering wheel had become stiff. No warning light had illuminated. The vehicle was no longer being driven since the steering wheel was too stiff and required excessive force causing control to be lost while driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
#11536524 | STEERING | | 55,000 miles
The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
#11506068 | STEERING | | 170,000 miles Crash
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
#11504615 | AIR BAGS | | 100,000 miles Crash
The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.
#11472552 | AIR BAGS | | 93,622 miles Crash 2 Injuries
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.

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Safety Rating for the 2014 GMC SIERRA

NHTSA has not yet tested the 2014 GMC SIERRA in its New Car Assessment Program.

Technical Service Bulletins for the 2014 GMC SIERRA

General Motors, LLC has issued 17 technical service bulletins (TSBs) for the 2014 GMC SIERRA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB-00-06-01-026G — ENGINE

GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. *PE

PIT5374A — EXTERIOR LIGHTING:HEADLIGHTS

GENERAL MOTORS 2014-2015 GMC SIERRA, GMC SIERRA 1500: SOME VEHICLES ARE EXPERIENCING POOR HEADLIGHT PERFORMANCE WHEN DRIVING IN RURAL DARK AREAS. *LJ UPDATED 1/22/16. *PE

SU-14725 — PARKING BRAKE

GMC/CHEVROLET: PROCEDURE IN TIE STRAP MAIN AND BCM OF BODY HARNESS TO PREVENT THEM COMING IN CONTACT WITH PARK BRAKE BRACKET WHERE EXPOSED BODY HARNESS WIRES IN CLOSE PROXIMITY TO PARKING BRAKE BRACKET CAN RUB OR PINCH BRAKE BRACKET. MODEL 2014-15 SIERRA, SILVERADO. *PE

PIP5211B — ENGINE

CHEVROLET: VEHICLE EXPERIENCE ROUGH IDLE AND VIBRATION AT IDLE IN GEAR. WHICH MAY ALSO BE DESCRIBED AS LOW IDLE. *LJ

SB-0000192943-A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PB-13356 — EQUIPMENT:ELECTRICAL

GMC/CHEVROLET: THE BEEP ALERT FAILS TO SOUND ON THE FORWARD COLLISION ALERT SYSTEM (FCA), DUE TO BEING INOPERATIVE BUT FLASHING RED LIGHT ON WINDSHIELD IS ACTIVE AND SAFETY ALERT SEAT PLUSES IS AVAILABLE. MODEL 2014 SILVERADO 1500, SIERRA 1500. *PE

P1-1105 — ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

GMC/CHEVROLET: INFORMATION BEING PROVIDED REGARDING THE ADDITION OF AFTERMARKET (NON-GM) TRAILER BRAKE CONTROLLER HARNESS. MODEL 2014 SILVERADO 1500, SIERRA 1500. *PE

PI-1118 — ELECTRICAL SYSTEM:SOFTWARE

CHEVROLET/GMC: DUE TO A SOFTWARE ANOMALY, THE GAUGE POINTER WOULD DROP AND RETURN, THE INSTRUMENT PANEL LIGHTS WOULD BLANK AND WOULD GO OUT AND COME BACK ON. MODEL 2014 SIERRA 1500, SILVERADO 1500. *PE

PIP-5100 — ENGINE AND ENGINE COOLING:ENGINE

GENERAL MOTORS: TROUBLE MOVING THE VEHILCE IN FORWARD OR REVERSE. THIS COULD BEGIN TO HAPPEN AFTER THE REPLACEMENT OF THE SPIN-ON OIL FILTER. DTC CODES P0701, P0729, P0731, P0732, P0733, P0734, P0735, P0751, P0756, P0761, P0877 OR P2723. *KB UPDATED 11/27/20132 *JS

SB-13290 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2014 GMC SIERRA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA

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Other GMC Models

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