2004 GMC SIERRA 2500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

175

Owner Complaints

4 Crashes 4 Fires 1 Death

4

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2004 GMC SIERRA 2500

The 2004 GMC SIERRA 2500 has received a total of 175 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, EQUIPMENT ADAPTIVE/MOBILITY. 2 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (33 complaints), Electrical System Instrument Clusterpanel (27 complaints), and Electrical System (20 complaints).

Recalls for the 2004 GMC SIERRA 2500

NHTSA has recorded 5 recalls for the 2004 GMC SIERRA 2500, potentially affecting up to 186,426 vehicles.

Recall 06E043000 — FUEL SYSTEM, GASOLINE

| 88,303 vehicles affected

Defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK...

Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

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Recall 06E043000 — FUEL SYSTEM, GASOLINE

| 88,303 vehicles affected

Defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK...

Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

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Recall 04V562000 — EQUIPMENT ADAPTIVE/MOBILITY

| 1,660 vehicles affected

Defect: ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

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Recall 06E010000 — STEERING

| 1,360 vehicles affected

Defect: CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

Consequence: LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

Remedy: FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.

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Recall 06E050000 — SERVICE BRAKES, AIR

| 6,800 vehicles affected

Defect: CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR...

Consequence: IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.

Remedy: FEDERAL-MOGUL WILL NOTIFY ITS OWNERS AND WILL EITHER CREDIT THE CUSTOMERS ACCOUNT OR REPLACE THE UNIT. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2006. OWNERS CAN CONTACT FEDERAL-MOGUL CUSTOMER SERVICE AT 1-800-563-8507 EXT 3530.

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Owner Complaints for the 2004 GMC SIERRA 2500

175 complaints have been filed with NHTSA for the 2004 GMC SIERRA 2500. Below is a breakdown by vehicle component.

Service Brakes
Complaints: 33
Electrical System Instrument Clusterpanel
Complaints: 27
Electrical System
Complaints: 20 3 Fires
Service Brakes Hydraulic
Complaints: 16 1 Crash
Engine
Complaints: 9
Fuel System Diesel
Complaints: 5
Steering
Complaints: 5 1 Crash
Engine And Engine Coolingexhaust System
Complaints: 3
Power Trainautomatic Transmission
Complaints: 3
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 3
Tires
Complaints: 3
Air Bags
Complaints: 2 2 Crashes 1 Fire 4 Injuries 1 Death
Electrical Systemwiringinteriorunder Dash
Complaints: 2
Electronic Stability Control Esc
Complaints: 2
Engine And Engine Cooling
Complaints: 2
Engine And Engine Coolingenginediesel
Complaints: 2
Fuelpropulsion System
Complaints: 2
Power Train
Complaints: 2
Power Trainaxle Assemblyaxle Shaftseal
Complaints: 2
Power Traintransfer Case 4 Wheel Drive
Complaints: 2
Structureframe And Members
Complaints: 2
Vehicle Speed Control
Complaints: 2
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 1
Equipment
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lighting
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Fuel System Otherfuel Injection System
Complaints: 1
Power Traindriveline
Complaints: 1
Seat Belts
Complaints: 1
Seats
Complaints: 1 1 Injury
Seatsfront Assemblyseat Heatercooler
Complaints: 1
Service Brakes Airsupplyhoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assist
Complaints: 1
Steeringhydraulic Power Assistpump
Complaints: 1
Steeringlinkages
Complaints: 1
Structure
Complaints: 1
Structurebody
Complaints: 1
Structureframe And Membersunderbody Shields
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Visibility
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1
Visibilityrearview Mirrorsdevicesexterior
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#11442070 | SERVICE BRAKES | | N/A miles
Brakes lines failed under truck do to rusted out lines
#11408360 | SERVICE BRAKES | | N/A miles
EMERGENCY BRAKES DON'T ENGAGE
#11297098 | SERVICE BRAKES | | 158,500 miles
DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.
#11297098 | STEERING | | 158,500 miles
DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.
#11157104 | ENGINE | | 49,000 miles
WHILE DRIVING OVER 50MPH ON THE HIGHWAY I GET A VIOLENT SHAKING IN THE ENGINE AND THE STEERING WHEEL SHAKES BAKE AND FORTH. THE ENGINE SOUND VERY LOUD WHILE ITS DOING THIS. IT ONLY OCCURS WHEN I AM AT HIGHWAY SPEEDS.

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Safety Rating for the 2004 GMC SIERRA 2500

NHTSA has not yet tested the 2004 GMC SIERRA 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2004 GMC SIERRA 2500

General Motors, LLC has issued 2 technical service bulletins (TSBs) for the 2004 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT5851F — UNKNOWN OR OTHER

This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.

08-07-30-001 — POWER TRAIN:AUTOMATIC TRANSMISSION

4L80E, MT1 AND 4L85E, MN8 SIMPLIFIED VALVE BODY RECONDITIONING INSTRUCTIONS, DTC P0741, P0742, P0752, P0752, P0756, P0757, P0894, HARSH OR DELAYED SHIFTS, SLIPS, NO DRIVE, NO REVERSE. *PE UPDATED 6/11/10. *PE

NHTSA Investigations for the 2004 GMC SIERRA 2500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA 2500

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Other GMC Models

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