2021 GMC CANYON — Problems, Recalls & Safety Data
4/5
Safety Rating
13
Owner Complaints
2
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2021 GMC CANYON
The 2021 GMC CANYON has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, SEAT BELTS:CRITICAL FASTENERS, SEAT BELTS. 23 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Power Train (2 complaints), and Unknown Or Other (2 complaints).
Recalls for the 2021 GMC CANYON
NHTSA has recorded 3 recalls for the 2021 GMC CANYON, potentially affecting up to 8,139 vehicles.
Recall 21V497000 — EQUIPMENT:OTHER:LABELS
| 7,199 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: GM will mail owners a new B-pillar label, free of charge. Owners may apply the label, or bring it to a dealer for installation. Owner notification letters were mailed on August 17, 2021. Owners may contact GMC customer service at...
View full details →Recall 20V811000 — SEAT BELTS:CRITICAL FASTENERS
| 470 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat...
Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Recall 20V811000 — SEAT BELTS
| 470 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat...
Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Owner Complaints for the 2021 GMC CANYON
13 complaints have been filed with NHTSA for the 2021 GMC CANYON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 2 | 0 | 5 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 4 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 GMC Canyon. The contact stated that while driving at various speeds, the driver’s side low beam headlight failed to illuminate as intended. No warning light was illuminated. In addition, the contact stated that upon further inspection, an unknown electrical fuse was burned. The vehicle was taken to a local dealer, where it was diagnosed; however, a cause for the failure was not found. The manufacturer was made aware of the failure. The failure mileage was approximately 36,121.
The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera coaxial cable connectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 22V709000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 46,000.
The contact owns a 2021 GMC Canyon. The contact stated that while driving approximately 50 MPH, the vehicle vibrated and shuddered abnormally. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated that the check engine warning light had recently illuminated. The vehicle was taken to several independent mechanics who informed the contact of a known transmission failure and a national recall. The contact searched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
Safety Rating for the 2021 GMC CANYON
The 2021 GMC CANYON received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 GMC CANYON
General Motors, LLC has issued 23 technical service bulletins (TSBs) for the 2021 GMC CANYON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N242445290 — ENGINE
Special Coverage. Certain vehicles, equipped with a 2.8L diesel engine (RPO LWN), could have a condition that may intermittently cause the throttle body motor to fail to complete the throttle position learn cycle within the allowed time. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light)...
PIT5887C — POWER TRAIN
This preliminary information discusses an intermittent power up but no crank concern that could be the B+ stud on the starter oxidation.
21NA142 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan noise after sitting overnight.
20NA156 — SUSPENSION:REAR:AXLE:SPINDLE
This technical bulletin provides a procedure to replace the rear axle c-clips if found the cause of the customers concern.
PIT5516G — ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
This Preliminary Information communicates the steps on diagnosing the concern of the accessory off road lamps are inoperative after installation.
PIT5474D — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Power Steering message, loss of power and or Malfunction Indicator Lamp on in the Instrument Panel Cluster. Technician will inspect terminals for circuits 2500 and 2501 at the transfer case control module connector, X103...
PIT5839B — ELECTRICAL SYSTEM
This Preliminary information communicates to GM dealers that the above mentioned concern is software related and that General Motors is working on a solution.
21NA142 — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan noise after sitting overnight.
N212340732 — EQUIPMENT:OTHER:LABELS
Service Update. Certain vehicles may have the fuel economy incorrectly noted on the Monroney label. In addition, the vehicle loading weight specification is incorrectly noted on the Tire and Loading Information label. Dealers will replace the Monroney and install a Cargo Carrying Capacity Reduced label.
N212340733 — EQUIPMENT:OTHER:LABELS
Service Update. Certain vehicles may have their vehicle loading weight specification incorrectly noted on the Tire and Loading Information label. Dealers will add the Cargo Carrying Capacity Reduced label.
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2021 GMC CANYON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC CANYON
- 2016 GMC CANYON — 345 complaints
- 2017 GMC CANYON — 89 complaints
- 2018 GMC CANYON — 65 complaints
- 2019 GMC CANYON — 18 complaints
- 2020 GMC CANYON — 19 complaints
- 2021 GMC CANYON (current)
- 2022 GMC CANYON — 34 complaints
- 2023 GMC CANYON — 87 complaints
- 2024 GMC CANYON — 250 complaints
- 2025 GMC CANYON — 10 complaints
- 2026 GMC CANYON — 0 complaints
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints