NHTSA Complaint #11698517 — 2021 GMC CANYON

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11698517
Vehicle 2021 GMC CANYON
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera coaxial cable connectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 22V709000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 46,000.

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