2011 GLAVAL BUS ENTOURAGE — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
9
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 GLAVAL BUS ENTOURAGE
The 2011 GLAVAL BUS ENTOURAGE has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.
Recalls for the 2011 GLAVAL BUS ENTOURAGE
NHTSA has recorded 9 recalls for the 2011 GLAVAL BUS ENTOURAGE, potentially affecting up to 8,750 vehicles.
Recall 16V217000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 1,860 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these...
Consequence: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016....
View full details →Recall 14V226000 — EQUIPMENT ADAPTIVE/MOBILITY
| 42 vehicles affected
Defect: Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at...
View full details →Recall 14V004000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 467 vehicles affected
Defect: Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose...
Consequence: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy: Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at...
View full details →Recall 13V309000 — EQUIPMENT
| 3,705 vehicles affected
Defect: Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Consequence: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Remedy: Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or [email protected].
View full details →Recall 12V580000 — EQUIPMENT
| 704 vehicles affected
Defect: Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair...
Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon...
View full details →Recall 12V384000 — STRUCTURE:BODY:ROOF AND PILLARS
| 90 vehicles affected
Defect: Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the...
Consequence: In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
Remedy: Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
View full details →Recall 12V321000 — EQUIPMENT ADAPTIVE/MOBILITY
| 381 vehicles affected
Defect: GLAVAL IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy: GLAVAL WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT GLAVAL BUS AT 1-800-347-7440.
View full details →Recall 12V011000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 1,407 vehicles affected
Defect: GLAVAL IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2007 TRANSIT BUSES BUILT ON FORD, GMC, CHEVROLET, AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: GLAVAL WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2012. (SEE CARRIER'S RECALL CAMPAIGN...
View full details →Recall 10V608000 — EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
| 94 vehicles affected
Defect: GLAVAL IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 ENTOURAGE TRANSIT BUSES MANUFACTURED FROM NOVEMBER 2009 THROUGH NOVEMBER 1, 2010. THE REAR HAZARD LIGHTS DO NOT OPERATE PROPERLY WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND OTHER ASSOCIATED EQUIPMENT.
Consequence: THE REAR HAZARD LIGHTS WILL NOT FUNCTION IF THE KEY IS IN THE IGNITION INCREASING THE RISK OF A CRASH IF THE BUS IS INCAPACITATED.
Remedy: GLAVAL WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT GLAVAL AT 1-574-262-2212.
View full details →Owner Complaints for the 2011 GLAVAL BUS ENTOURAGE
No complaints have been filed with NHTSA for the 2011 GLAVAL BUS ENTOURAGE.
Safety Rating for the 2011 GLAVAL BUS ENTOURAGE
NHTSA has not yet tested the 2011 GLAVAL BUS ENTOURAGE in its New Car Assessment Program.
Technical Service Bulletins for the 2011 GLAVAL BUS ENTOURAGE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 GLAVAL BUS ENTOURAGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GLAVAL BUS ENTOURAGE
- 2008 GLAVAL BUS ENTOURAGE — 0 complaints
- 2009 GLAVAL BUS ENTOURAGE — 0 complaints
- 2010 GLAVAL BUS ENTOURAGE — 0 complaints
- 2011 GLAVAL BUS ENTOURAGE (current)
- 2012 GLAVAL BUS ENTOURAGE — 0 complaints
- 2013 GLAVAL BUS ENTOURAGE — 0 complaints
- 2014 GLAVAL BUS ENTOURAGE — 0 complaints
- 2015 GLAVAL BUS ENTOURAGE — 0 complaints
- 2016 GLAVAL BUS ENTOURAGE — 0 complaints
Other GLAVAL BUS Models
- GLAVAL BUS APOLLO — 0 total complaints
- GLAVAL BUS COMMUTE — 0 total complaints
- GLAVAL BUS CONCORDE — 0 total complaints
- GLAVAL BUS CONCORDE II — 0 total complaints
- GLAVAL BUS LEGACY — 0 total complaints
- GLAVAL BUS PRIMETIME — 0 total complaints
- GLAVAL BUS SPORT — 0 total complaints
- GLAVAL BUS SYNERGY — 0 total complaints