2014 GENUINE SCOOTER STELLA Problems, Recalls & Safety Rating

Overview of the 2014 GENUINE SCOOTER STELLA

The 2014 GENUINE SCOOTER STELLA has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION:MODULE. 1 technical service bulletin have been issued by Genuine Scooters, LLC for this model year. The most commonly reported problem area is the Electrical System (1 complaint).

Recalls for the 2014 GENUINE SCOOTER STELLA

NHTSA has recorded 1 recall for the 2014 GENUINE SCOOTER STELLA, potentially affecting up to 800 vehicles.

Recall 14V408000 — ELECTRICAL SYSTEM:IGNITION:MODULE

August 29, 2014 | 800 vehicles affected

Defect: Genuine Scooters, LLC (Genuine) is recalling certain model year 2014 Stella 125 Automatic scooters manufactured December 2013 to March 2014. The affected scooters may have a faulty engine control unit (ECU) which can cause the engine to stall without warning.

Consequence: If the engine stalls while the scooter is being ridden there is an increased risk of a crash.

Remedy: Genuine will notify owners, and dealers will replace the ECU with a new one, free of charge. The recall began on August 29, 2014. Owners may contact Genuine customer service 1-773-433-1311.

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Owner Complaints for the 2014 GENUINE SCOOTER STELLA

1 complaint has been filed with NHTSA for the 2014 GENUINE SCOOTER STELLA. Below is a breakdown by vehicle component.

Electrical System

Complaints: 1

Component	Complaints	Crashes	Fires	Injuries	Deaths
Electrical System	1	0	0	0	0

Most Recent Complaints

#10630354 | ELECTRICAL SYSTEM | September 3, 2014 | 101 miles

I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX IT. I CONTACTED GENUINE IN CHICAGO MULTIPLY TIMES AND WAS ALWAYS BRUSHED OFF. DURING THOSE FIRST 30 DAYS I WAS STRANDED IN DIFFERENT PLACES IN LA FOR HOURS AT A TIME. THE TOW SERVICE MEMBERSHIP THEY OFFER DOESN'T LET YOU TOW WITHIN 7 DAYS OF YOUR LAST TOW, AKA I PAID FOR A LOT OF TOWING. OVERALL THESE ARE UNSAFE AND UNPREDICTABLE SCOOTERS. *TR

Safety Rating for the 2014 GENUINE SCOOTER STELLA

NHTSA has not yet tested the 2014 GENUINE SCOOTER STELLA in its New Car Assessment Program.

Technical Service Bulletins for the 2014 GENUINE SCOOTER STELLA

Genuine Scooters, LLC has issued 1 technical service bulletin (TSBs) for the 2014 GENUINE SCOOTER STELLA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.