NHTSA Complaint #10630354 — 2014 GENUINE SCOOTER STELLA

I BOUGHT A BRAND NEW 2014 GENUINE STELLA SCOOTER FROM A DEALER IN CALIFORNIA. FOR THE FIRST 30 DAYS I OWNED THE BIKE IT BROKE DOWN 4 TIMES DUE TO THE ECU UNIT. IT WAS IN THE SHOP 21 DAYS OF THE FIRST 30 DAYS I OWNED IT. THE DEALER I BOUGHT IT FROM EVENTUALLY FOUND OUT THE PROBLEM AND WAS ABLE TO FIX IT. I CONTACTED GENUINE IN CHICAGO MULTIPLY TIMES AND WAS ALWAYS BRUSHED OFF. DURING THOSE FIRST 30 DAYS I WAS STRANDED IN DIFFERENT PLACES IN LA FOR HOURS AT A TIME. THE TOW SERVICE MEMBERSHIP THEY OFFER DOESN'T LET YOU TOW WITHIN 7 DAYS OF YOUR LAST TOW, AKA I PAID FOR A LOT OF TOWING. OVERALL THESE ARE UNSAFE AND UNPREDICTABLE SCOOTERS. *TR