2017 GEM E4 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2017 GEM E4
The 2017 GEM E4 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, WHEELS:LUGS/NUTS/BOLTS/STUDS. 3 technical service bulletins have been issued by Polaris Industries, Inc. for this model year.
Recalls for the 2017 GEM E4
NHTSA has recorded 3 recalls for the 2017 GEM E4, potentially affecting up to 5,008 vehicles.
Recall 18V484000 — ELECTRICAL SYSTEM
| 2,110 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service...
View full details →Recall 17V279000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 1,254 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence: If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
View full details →Recall 16V884000 — ELECTRICAL SYSTEM
| 1,644 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
View full details →Owner Complaints for the 2017 GEM E4
No complaints have been filed with NHTSA for the 2017 GEM E4.
Safety Rating for the 2017 GEM E4
NHTSA has not yet tested the 2017 GEM E4 in its New Car Assessment Program.
Technical Service Bulletins for the 2017 GEM E4
Polaris Industries, Inc. has issued 3 technical service bulletins (TSBs) for the 2017 GEM E4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-21-01 — ELECTRICAL SYSTEM
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
L-17-02 — EQUIPMENT ADAPTIVE/MOBILITY
Polaris has found that a limited number of EPS-equipped vehicles were manufactured with bolts that have the incorrect thread pitch. These bolts mount the EPS module to its mounting bracket. These incorrect bolts damage the EPS unit as well as the bolts themselves. Any unit with incorrect bolts will require...
L-17-02 — EQUIPMENT
Polaris has found that a limited number of EPS-equipped vehicles were manufactured with bolts that have the incorrect thread pitch. These bolts mount the EPS module to its mounting bracket. These incorrect bolts damage the EPS unit as well as the bolts themselves. Any unit with incorrect bolts will require...
NHTSA Investigations for the 2017 GEM E4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GEM E4
- 2012 GEM E4 — 0 complaints
- 2013 GEM E4 — 0 complaints
- 2015 GEM E4 — 2 complaints
- 2016 GEM E4 — 1 complaint
- 2017 GEM E4 (current)
- 2018 GEM E4 — 0 complaints
- 2022 GEM E4 — 0 complaints