2016 GEM E2 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2016 GEM E2
The 2016 GEM E2 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM, WHEELS:LUGS/NUTS/BOLTS/STUDS. 2 technical service bulletins have been issued by GEM WAEV LLC for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2016 GEM E2
NHTSA has recorded 4 recalls for the 2016 GEM E2, potentially affecting up to 6,954 vehicles.
Recall 18V485000 — STRUCTURE:FRAME AND MEMBERS
| 1,946 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Consequence: If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy: Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is...
View full details →Recall 18V484000 — ELECTRICAL SYSTEM
| 2,110 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service...
View full details →Recall 17V279000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 1,254 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence: If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
View full details →Recall 16V884000 — ELECTRICAL SYSTEM
| 1,644 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
View full details →Owner Complaints for the 2016 GEM E2
1 complaint has been filed with NHTSA for the 2016 GEM E2. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models should be recalled and the consumer's money refunded. The dealer will not respond to my messages and so I am left with an unsafe, undriveable vehicle. You are my only avenue to redress of this unfair situation.
Safety Rating for the 2016 GEM E2
NHTSA has not yet tested the 2016 GEM E2 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 GEM E2
GEM WAEV LLC has issued 2 technical service bulletins (TSBs) for the 2016 GEM E2. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-18-01 R01 — ELECTRICAL SYSTEM
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
L-17-03 R01 — ELECTRICAL SYSTEM
Some 2016 - 2018 GEM vehicles equipped with halogen headlights have exhibited failures of the headlight switch on the LH stalk assembly. To address this concern, dealers should update affected vehicles with LED headlights and LH switch as directed in the instructions of this bulletin.
NHTSA Investigations for the 2016 GEM E2
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GEM E2
- 2011 GEM E2 — 0 complaints
- 2012 GEM E2 — 0 complaints
- 2013 GEM E2 — 0 complaints
- 2014 GEM E2 — 0 complaints
- 2015 GEM E2 — 0 complaints
- 2016 GEM E2 (current)
- 2017 GEM E2 — 3 complaints
- 2018 GEM E2 — 0 complaints
- 2019 GEM E2 — 0 complaints
- 2021 GEM E2 — 0 complaints