2017 FREIGHTLINER CASCADIA — Problems, Recalls & Safety Data
N/A
Safety Rating
11
Owner Complaints
20
Recalls
186
Service Bulletins
1
Investigation
Overview of the 2017 FREIGHTLINER CASCADIA
The 2017 FREIGHTLINER CASCADIA has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 26 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:ANTILOCK:MODULATOR, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRONIC STABILITY CONTROL (ESC). 186 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Forward Collision Avoidance Sensing System Radar (1 complaint), and Fuelpropulsion System (1 complaint).
Recalls for the 2017 FREIGHTLINER CASCADIA
NHTSA has recorded 26 recalls for the 2017 FREIGHTLINER CASCADIA, potentially affecting up to 1,983,829 vehicles.
Recall 22V817000 — SERVICE BRAKES, AIR:ANTILOCK:MODULATOR
| 219,390 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise...
Consequence: Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were...
View full details →Recall 22V817000 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
| 219,390 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise...
Consequence: Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were...
View full details →Recall 23V073000 — ELECTRONIC STABILITY CONTROL (ESC)
| 70,167 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).
Consequence: Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were...
View full details →Recall 23V073000 — SERVICE BRAKES, AIR:ANTILOCK:MODULATOR
| 70,167 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).
Consequence: Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were...
View full details →Recall 20V567000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 128,451 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Consequence: If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters...
View full details →Recall 21V357000 — EXTERIOR LIGHTING:HEADLIGHTS:BULBS
| 72,510 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Consequence: Melting components can increase the risk of fire.
Remedy: Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer...
View full details →Recall 19V370000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 741 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of...
Consequence: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
View full details →Recall 20V390000 — SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
| 164,326 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.
Consequence: Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 20V214000 — EXTERIOR LIGHTING
| 63,175 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially...
Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 18V491000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 43,584 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia trucks. The Instrument Cluster Unit (ICU) may not perform the required bulb checks for the Anti-lock Brake System (ABS) or Electronic Stability Control (ESC) if the ignition is turned from on to off to on too quickly. As such, these vehicles fail to comply with the requirements of...
Consequence: Without an ABS or ESC bulb check, the operator may unaware that the warning light bulbs are not working. If the warning bulbs are not working, in the event of an ABS or ESC malfunction, the driver may not be notified, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will reprogram the ICU's to ensure a bulb check is performed each time the ignition is turned on, free of charge. Also, the sub-population with Tire Pressure Monitoring (TMPS) will also require replacement parts,...
View full details →Recall 18V913000 — SUSPENSION:FRONT:CONTROL ARM
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V742000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 6,326 vehicles affected
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner Cascadia vehicles. The brakes lights on these vehicles may remain activated after the brake pedal is released.
Consequence: If the brake lights remain activated, other drivers may be unaware that the vehicle is actually slowing or stopping, increasing the risk of a crash.
Remedy: DTNA will notify owners and dealers will replace the brake light switch. The recall began January 18, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-799.
View full details →Recall 18V742000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 6,326 vehicles affected
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner Cascadia vehicles. The brakes lights on these vehicles may remain activated after the brake pedal is released.
Consequence: If the brake lights remain activated, other drivers may be unaware that the vehicle is actually slowing or stopping, increasing the risk of a crash.
Remedy: DTNA will notify owners and dealers will replace the brake light switch. The recall began January 18, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-799.
View full details →Recall 18V581000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 4,500 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this...
View full details →Recall 18V353000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 8,741 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the...
Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 17V629000 — STEERING
| 138 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Freightliner Cascadia vehicles. The upper steering pinch bolt may not have been properly tightened, possibly causing a loss of mechanical connection between the steering wheel and front wheels.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will verify that the upper steering shaft pinch bolt is properly tightened, free of charge. The recall began on October 26, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this...
View full details →Recall 17V315000 — POWER TRAIN:AXLE ASSEMBLY
| 698 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017 Freightliner Cascadia and Western Star 5700 trucks built with NFD tandem rear axles. During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while the vehicle is in use.
Consequence: If output shaft fractures while descending a grade, the compression braking will be ineffective. Additionally, large debris may land in the road. Both scenarios increase the risk of a crash.
Remedy: DTNA will notify the owners, and Detroit Axle dealers will replace the output shaft, free of charge. The recall began on July 7, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-738.
View full details →Recall 16V656000 — ELECTRICAL SYSTEM
| 1,039 vehicles affected
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain model year 2013-2017 Freightliner Cascadia vehicles manufactured September 24, 2012, to May 27, 2015 and equipped with compressed natural gas (CNG) engines. The affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank. Due to its location, the PDM may be sprayed with water and...
Consequence: If the PDM short circuits, there would be an increased risk of a fire, especially if the nearby CNG tank leaks.
Remedy: DTNA will notify owners, and dealers will relocate the PDM, free of charge. An interim notice was mailed to owners on November 7, 2016. The recall began on March 3, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 16V824000 — TIRES:TREAD/BELT
| 863 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, Business Class M2, and 122SD trucks manufactured January 24, 2016, to October 10, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 Load Range G tires. The tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation.
Consequence: Partial tread separation can increase the risk of a crash.
Remedy: Goodyear will notify the owners of the affected Freightliner vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at...
View full details →Recall 16V634000 — POWER TRAIN:AXLE HUBS
| 156 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that...
Consequence: If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
View full details →Recall 16V416000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 268 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause...
Consequence: An engine stall without the ability to restart the engine can increase the risk of a crash.
Remedy: Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Cummins customer service at 1-800-343-7357....
View full details →Owner Complaints for the 2017 FREIGHTLINER CASCADIA
11 complaints have been filed with NHTSA for the 2017 FREIGHTLINER CASCADIA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 2 | 2 |
| Forward Collision Avoidance Sensing System Radar | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 1 | 0 |
| Steering | 1 | 1 | 0 | 2 | 2 |
| Steeringgear Box Other Than Rack And Pinion | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assist System | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 2 | 2 |
Most Recent Complaints
KNOWN - TAKE OVER OF SLOW LANE FROM PASSING LANE ON FREEWAY RESULTING IN UN LAWFUL TAKE OVER OF SLOW LANE PLEASE ADVISE OF ALL SYSTEMS WORKING PROPERLY ON VIN DESIGNATED THANK YOU
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CASCADIA. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE BRAKED WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED A PINCHED NERVE IN NECK. THE CONTACT DOES NOT KNOW IF THE VEHICLE WAS TAKEN TO LOCAL DEALER OR IF IT HAD BEEN REPAIRED. THE CONTACT DOES NOT KNOW IF MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 271,455. THE VIN WAS NOT AVAILABLE.
[XXX], FORMER EMPLOYEE OF AUTOBAHN, OVERSEEING 8 DRIVER TRUCKS HAD ALL TRUCKS REQUIRE POWER STEERING BOXES DUE TO A LOSS OF ASSIST. HER TESTIMONY WILL BE ADDED AS AN ATTACHMENT SINCE IT IS LONGER THAN THE ALOTTED 2200 CHARACTERS *TT*JB ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
TL* THE CONTACT DROVE A 2017 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE HAD A CRASH MITIGATION SYSTEM INSTALLED BY A COMPANY CALLED WABCO. THE SYSTEM WAS A RADAR-BASED SYSTEM SET TO APPLY THE BRAKES AUTOMATICALLY TO AVOID COLLISIONS. WITHIN THE PAST FEW MONTHS, THERE WERE SOME SOFTWARE UPDATES AND THE SYSTEM WAS PICKING UP OTHER OBJECTS, SUCH AS OVERHEAD SIGNS THAT COULD CAUSE THE AUTO BRAKE SYSTEM TO ACTIVATE UNNECESSARILY. THE CONTACT'S VEHICLE WAS TESTED BY THE WABCO MANUFACTURER WHO STATED THAT THE SYSTEM WAS WORKING NORMALLY. THE CONTACT STATED THAT THERE WERE THREE INCIDENCES WHEN THE AUTOMATIC BRAKING ENGAGED WHEN THE CONTACT'S VEHICLE PICKED UP ROAD SIGNS 20 FEET ABOVE THE HIGHWAY INSTEAD OF VEHICLES. THE CONTACT STATED THAT THE FAILURE OCCURRED WITH OTHER DRIVERS NATIONWIDE. THE DEALER WAS NOT CONTACTED. THE CONTACT REFUSED TO DRIVE THE VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE CONTACT WAS AN EMPLOYEE OF RIDER INTEGRATED LOGISTICS, WHO OWNED THE VEHICLE. THE FAILURE MILEAGE WAS 240,000. THE VIN WAS UNKNOWN.
I WORKED FOR A TRANSPORT FLEET THAT HAD NUMEROUS POWER STEERING GEARBOX ISSUES ON 2017 FREIGHTLINER CASCADIA'S. DURING MY TENURE THERE I OVERSAW 8 TRUCKS THAT HAD STEERING BOX REPLACEMENTS DUE TO EITHER STEERING PULL OR LACK OF POWER ASSIST. I DIAGNOSED ANOTHER 5 UNITS AT THE MAIN OFFICE IN ROMULUS, MICHIGAN THAT NEEDED POWER STEERING BOXES. I HAVE ALSO WORKED CLOSELY WITH A FREIGHTLINER DEALER TO DETERMINE THE BOXES WERE FAILING DUE TO INCREASED HEAT BUILDUP, INTERNAL BEARING FAILURE AND FLUID DEGRADATION. I NOTED IN THE COMPLAINT OF 13 OCCURRENCES. THIS NUMBER WAS THE 8 REPLACED BOXES AND THE OTHER 5 I INSPECTED. THESE TRUCKS DEVELOPED STEERING PROBLEMS BETWEEN MAY 2018 THROUGH SEPTEMBER 2018
Safety Rating for the 2017 FREIGHTLINER CASCADIA
NHTSA has not yet tested the 2017 FREIGHTLINER CASCADIA in its New Car Assessment Program.
Technical Service Bulletins for the 2017 FREIGHTLINER CASCADIA
Daimler Trucks North America, LLC has issued 186 technical service bulletins (TSBs) for the 2017 FREIGHTLINER CASCADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CXA 1_16_GATS2.4 — ENGINE
CX Advocate for GATS2.4 being expanding to DD15
TSB30-013-FTL — ENGINE
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
SB54-358 — EQUIPMENT
Freightliner Service Bulletin for Converting CTP1 to CTP2.
SS3113-FTL2022 — ENGINE AND ENGINE COOLING
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3076-FTL2022 — VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SS3083-FTL2021 — SUSPENSION
Service Solution for Aero Height Control Interfering with RDF Alignment. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is...
SB54-345 — POWER TRAIN
Freightliner Service Bulletin for Detroit New Final Drive (NFD) Rear Axle Temperature Parameters. Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is set too low for some applications, and under certain conditions that are not harmful to...
SS3081FTL2021 — LANE DEPARTURE
Service Solution for VRDU Fault Code 232/524000/19and 232/524049/19 â ECU CPC Data Error. This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the programming guide laid out in SB 54-308.Parameter changes during flashing can occur...
CALFTL42-004 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
CALFTL42-004 — EQUIPMENT
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
Showing 10 of 186 technical service bulletins.
NHTSA Investigations for the 2017 FREIGHTLINER CASCADIA
NHTSA has opened 1 investigation into potential safety defects in the 2017 FREIGHTLINER CASCADIA.
Investigation RQ17001 — STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Closed
Opened:
Steering Arm Capscrew Failures
Other Model Years of the FREIGHTLINER CASCADIA
- 2012 FREIGHTLINER CASCADIA — 27 complaints
- 2013 FREIGHTLINER CASCADIA — 7 complaints
- 2014 FREIGHTLINER CASCADIA — 20 complaints
- 2015 FREIGHTLINER CASCADIA — 22 complaints
- 2016 FREIGHTLINER CASCADIA — 22 complaints
- 2017 FREIGHTLINER CASCADIA (current)
- 2018 FREIGHTLINER CASCADIA — 19 complaints
- 2019 FREIGHTLINER CASCADIA — 53 complaints
- 2020 FREIGHTLINER CASCADIA — 47 complaints
- 2021 FREIGHTLINER CASCADIA — 24 complaints
- 2022 FREIGHTLINER CASCADIA — 21 complaints
Other FREIGHTLINER Models
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER SPRINTER 2500 — 64 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints