NHTSA Complaint #11195150 — 2017 FREIGHTLINER CASCADIA

I WORKED FOR A TRANSPORT FLEET THAT HAD NUMEROUS POWER STEERING GEARBOX ISSUES ON 2017 FREIGHTLINER CASCADIA'S. DURING MY TENURE THERE I OVERSAW 8 TRUCKS THAT HAD STEERING BOX REPLACEMENTS DUE TO EITHER STEERING PULL OR LACK OF POWER ASSIST. I DIAGNOSED ANOTHER 5 UNITS AT THE MAIN OFFICE IN ROMULUS, MICHIGAN THAT NEEDED POWER STEERING BOXES. I HAVE ALSO WORKED CLOSELY WITH A FREIGHTLINER DEALER TO DETERMINE THE BOXES WERE FAILING DUE TO INCREASED HEAT BUILDUP, INTERNAL BEARING FAILURE AND FLUID DEGRADATION. I NOTED IN THE COMPLAINT OF 13 OCCURRENCES. THIS NUMBER WAS THE 8 REPLACED BOXES AND THE OTHER 5 I INSPECTED. THESE TRUCKS DEVELOPED STEERING PROBLEMS BETWEEN MAY 2018 THROUGH SEPTEMBER 2018