2010 FOUR WINDS SERRANO — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2010 FOUR WINDS SERRANO
The 2010 FOUR WINDS SERRANO has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problem area is the Service Brakes Hydraulic (1 complaint).
Recalls for the 2010 FOUR WINDS SERRANO
NHTSA has recorded 2 recalls for the 2010 FOUR WINDS SERRANO, potentially affecting up to 3,991 vehicles.
Recall 15V698000 — ELECTRICAL SYSTEM
| 503 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail...
Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number...
View full details →Recall 10V563000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 3,488 vehicles affected
Defect: TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL...
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON...
View full details →Owner Complaints for the 2010 FOUR WINDS SERRANO
1 complaint has been filed with NHTSA for the 2010 FOUR WINDS SERRANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes Hydraulic | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2010 FOUR WINDS SERRANO RV. THE CONTACT STATED THAT THE HYDRAULIC LIFT SYSTEM FAILED. THE PUMP WAS BURNED AND ALMOST CASUED THE RV TO CATCH ON FIRE. THE CONTACT STATED THAT THE PUMP DID NOT HAVE A SLINGER OR A K-STRAIN, WHICH WOULD KEEP HYDRAULIC FLUID FROM FLOWING INTO THE MOTOR AND PREVENT BOTH THE MOTOR AND PUMP FROM OVERHEATING. THE MOTOR HOME WAS TAKEN TO THE DEALER IN FEBRUARY WHERE THE PUMP WAS REPLACED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 5,000.
Safety Rating for the 2010 FOUR WINDS SERRANO
NHTSA has not yet tested the 2010 FOUR WINDS SERRANO in its New Car Assessment Program.
Technical Service Bulletins for the 2010 FOUR WINDS SERRANO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2010 FOUR WINDS SERRANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FOUR WINDS SERRANO
- 2009 FOUR WINDS SERRANO — 0 complaints
- 2010 FOUR WINDS SERRANO (current)
- 2011 FOUR WINDS SERRANO — 2 complaints
Other FOUR WINDS Models
- FOUR WINDS FOUR WINDS — 77 total complaints
- FOUR WINDS HURRICANE — 45 total complaints
- FOUR WINDS CHATEAU — 26 total complaints
- FOUR WINDS WINDSPORT — 18 total complaints
- FOUR WINDS INFINITY — 17 total complaints
- FOUR WINDS MANDALAY — 8 total complaints
- FOUR WINDS CHATEAU SPORT — 7 total complaints
- FOUR WINDS CLASS C — 5 total complaints