2018 FOREST RIVER FLAGSTAFF — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

3 Fires

5

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2018 FOREST RIVER FLAGSTAFF

The 2018 FOREST RIVER FLAGSTAFF has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES, SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER. 2 technical service bulletins have been issued by Forest River, Inc. for this model year. The most commonly reported problems involve the Wheels (3 complaints), Tires (2 complaints), and Power Trainaxle Assembly (1 complaint).

Recalls for the 2018 FOREST RIVER FLAGSTAFF

NHTSA has recorded 5 recalls for the 2018 FOREST RIVER FLAGSTAFF, potentially affecting up to 1,744 vehicles.

Recall 19V084000 — LATCHES/LOCKS/LINKAGES

| 85 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.

Consequence: If the exterior bunk bed door opens unexpectedly while the trailer is being towed, it can increase the risk of a crash.

Remedy: Forest River has notified owners, and dealers will install the correct fasteners for the bunk bed door latches, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's number for...

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Recall 18V475000 — SUSPENSION:FRONT:WHEEL BEARING

| 164 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.

Consequence: If a wheel locks up, there would be an increased the risk of a crash.

Remedy: Forest River will notify owners, and dealers will replace the inner wheel bearings, free of charge. The recall began on August 13, 2018. Owners may contact Forest River customer service at 1-574-642-4053. Forest River's number for this recall is 10-0786.

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Recall 18V051000 — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

| 1,349 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Consequence: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Remedy: Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at...

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Recall 17V677000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 77 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.

Consequence: The damaged tire may leak air, resulting in a loss of vehicle control and increasing the risk of a crash.

Remedy: Forest River will notify owners, and dealers will install a lift kit to elevate the chassis and replace any tire that has evidence of damage, free of charge. The recall began on November 30, 2017. Owners may contact Forest River...

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Recall 17V517000 — SUSPENSION:REAR:AXLE:SPINDLE

| 69 vehicles affected

Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff recreational trailers equipped with Dexter Axles. The spindle nut on the axles may not have been torqued to the proper specifications.

Consequence: The overtightened nut may cause the hub bearings to fail and the tire and rim to separate from the axle resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: Forest River will notify owners, and Dexter axle dealers will inspect and replace any suspect bearings, hubs, and spindle nuts, free of charge. The recall began on August 31, 2017. Owners may contact Forest River customer service at 1-574-642-5164 or...

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Owner Complaints for the 2018 FOREST RIVER FLAGSTAFF

8 complaints have been filed with NHTSA for the 2018 FOREST RIVER FLAGSTAFF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11585194 | TIRES:TREAD/BELT | | N/A miles
I noticed bulging of the spare tire cover mounted to the back of the travel trailer. When I removed the cover I saw that a chunk of the thread was missing and large gaps were in the thread next to it. It was a brand new tire that was never on the ground. The tire was inflated to the proper air pressure. The tire is a Castle Rock trailer tire size ST205/75 R14. ST 226.
#11470300 | TIRES | | N/A miles
ST 205 75/R14 June 17, 2022 Towing the trailer at 45 mph, the Right tire on the trailer began to wobble then exploded. Lug nuts were confirmed to be tight after the explosion. The trailer and tires were inspected at a PA State Inspection station the week prior. Tire is being replaced. No warning lamps are associated with the travel trailer tires.
#11286292 | TIRES | | 5,000 miles
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
#11286292 | WHEELS | | 5,000 miles
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
#11254933 | POWER TRAIN:AXLE ASSEMBLY | | 50 miles Fire
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018

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Safety Rating for the 2018 FOREST RIVER FLAGSTAFF

NHTSA has not yet tested the 2018 FOREST RIVER FLAGSTAFF in its New Car Assessment Program.

Technical Service Bulletins for the 2018 FOREST RIVER FLAGSTAFF

Forest River, Inc. has issued 2 technical service bulletins (TSBs) for the 2018 FOREST RIVER FLAGSTAFF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

10C1387 — STRUCTURE

Helpful document to remove and replace a flush floor slideroom box/floor.

101068 — EQUIPMENT

The under-mount sinks may not have the appropriate amount of retaining clips to keep the sink from falling out of place.

NHTSA Investigations for the 2018 FOREST RIVER FLAGSTAFF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FOREST RIVER FLAGSTAFF

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Other FOREST RIVER Models

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