2015 FOREST RIVER DYNAMAX Structure Problems

RIVETS IN THE CAMPER STAIRS WERE REPLACED WITH BOLTS AS SPECIFIED IN THE ACTIVE RECALL. I INSPECTED UNIT BEFORE PICKING BACK UP FROM THE SELLING DEALERSHIP. THE LOWER STEP IN THE STAIRCASE MAKE A LOUD POP WHEN YOU STEP ON IT WHILE EITHER ASCENDING OR DESCENDING THE STAIRCASE. I HAVE CALLED THE CUSTOMER SERVICE REP ([XXX]) AT FOREST RIVER DYNAMAX AND ALSO SENT AN E-MAIL TO HIM ABOUT THE RECALL REPAIR NOT MAKING SATISFACTORY REPAIRS TO THE STEPS ON MY NEW CAMPER. I AM SCARED THAT MY WIFE WILL LOSE HER BALANCE AND FALL DUE TO THE EXCESSIVE AMOUNT THAT THESE STEPS GIVE WHEN WEIGHT IS PLACED ON THE BOTTOM STEP, BUT I AM NOT GETTING ANY RESPONSE FROM THE MANUFACTURER AND THE SELLING DEALER ABOUT THIS ISSUE. I DOCUMENTED THE PROBLEM WITH THE SERVICE ADVISOR AT TOM JOHNSON CAMPING WORLD DEALERSHIP BEFORE I PICKED UP THE UNIT FOR A...