1992 FORD TAURUS Structureframe And Members Problems

TL*THE CONTACT OWNS A 1992 FORD TAURUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, HE HEARD A LOUD NOISE AND THE REAR CORNERS OF THE SUBFRAME FELL OFF OF THE VEHICLE. THE SUBFRAME BOLTS ON THE REAR END OF THE VEHICLE WERE COVERED WITH RUST WHICH CAUSED THE STEERING WHEEL TO BECOME UNSTABLE. THE CONTACT REFERENCED RECALL 98V323000 (COMPONENT: STRUCTURE: FRAME AND MEMBERS) BUT THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL; HE WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR ALL REPAIR COSTS. HE CALLED THE MANUFACTURER WHO CONFIRMED WHAT THE DEALER STATED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.

DT*: THE CONTACT STATED THE VEHICLE BECAME DIFFICULT TO STEER AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE BODY MOUNTS AT THE REAR SUB FRAME. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED AND AGREE THE VEHICLE IS INCLUDED IN THE NHTSA RECALL, # 98V323000 CONCERNING THE FRAME AND MEMBERS. HOWEVER, BOTH REFUSE TO REIMBURSE FOR THE REPAIR.

DT: 1992 FORD TAURUS. THE U SHAPED HOUSING THAT HOLDS UP THE ENGINE RUSTED. CONSUMER TOOK VEHICLE TO A MECHANIC, AND THEY TOLD HIM THAT IT WAS AN UNSAFE VEHICLE. THE RIGHT OUTER TIE ROD, ENGINE CRADLE RUSTED. ALSO, THE FRONT, EMERGENCY, SERVICE AND REAR BRAKES WERE NO GOOD, THE KEY BROKEN IN THE IGNITION. THERE WERE OTHER PROBLEMS WITH THE VEHICLE. THE CONSUMER ACQUIRED VEHICLE FROM AN AUCTION HOUSE. HE HAD A MECHANIC INSPECT IT, AND FOUND IT WAS BAD. HE TOOK IT BACK THE AUCTION HOUSE AND HE KEPT THE TITLE. CONSUMER BELIEVED THAT THEY MIGHT HAVE TAMPERED WITH THE ODOMETER . THE INCIDENT DATE HE TOOK IT TO THE MECHANIC AND HE REJECTED THE VEHICLE. IT WAS TAKEN BACK TO CAPITAL AUCTION 603-622-9058.*AK

I WAS PROCEEDING AFTER WAITING FOR A TRAFFIC SIGNAL WHEN I HEARD A LOUD POP. I HESITATED FOR A MOMENT, THEN PROCEEDED SLOWLY AND DISCOVERED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. I WAS ABLE TO PULL INTO A PARKING LOT; I CALLED AAA FOR SERVICE. AFTER THE CAR WAS HOISTED ONTO A FLATBED TRUCK I NOTICED THAT THE ENGINE CRADLE HAD DISCONNECTED FROM THE FRAME AT TWO POINTS JUST ABOUT ONE-THIRD OF THE WAY BACK FROM THE FRONT OF THE CAR AND HAD DROPPED DOWN ABOUT 6 INCHES. THE TWO MOUNTING BOLTS WERE POINTING UPWARD FROM THE CONNECTING POINTS ON THE ENGINE CRADLE. I HAD THE CAR TAKEN TO THE FORD DEALER WHERE I HAD PURCHASED IT. THEY SAID THERE WAS $1200.00 IN DAMAGES AND THAT FORD DOES NOT HAVE A PROGRAM IN PLACE OFFERING NO-COST REPAIR OF THE FAILURE. I CONTACTED FORD AND THEY CONFIRMED...

WHILE DRIVING 35 MPH TRAILING ARM BROKE WITHOUT WARNING. AS A RESULT, THE ENTIRE FRAME OF THE VEHICLE COLLAPSED ONTO THE TIRES. *AK

MOTOR MOUNT FAILED. VIN: [XXX]. 1998 FORD TAURUS GL. CORROSION PROBLEM. SEE NHTSA RECALL NO. 98V323. ALTHOUGH THIS CAR WAS PURCHASED AND REGISTERED IN FL IT HAD BEEN DRIVEN IN NEW YORK FOR A CONSIDERABLE TIME IN THE EARLY YEARS. ALL OWNERS OF THIS VEHICLE AND NOT JUST THE OWNERS IN THE NORTHERN STATES SHOULD HAVE BEEN NOTIFIED OF THE POTENTIAL FAILURE AND COVERED UNDER THE RECALL IT THE CARS WERE EXPOSED TO ROAD SALT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT ANY SPEED THE DRIVER HEARD A LOUD CLUNKY NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC INDICATED THAT THE MOTOR MOUNTS WERE BROKE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

VEHICLE EXPERIENCED THE SAME DEFECT WITH SUB FRAME CORROSION AS STATED IN RECALL 98V323000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

VEHICLE EXPERIENCED THE SAME DEFECT WITH SUB FRAME CORROSION AS STATED IN RECALL 98V323000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

PROBLEMS WITH MOUNTS ON THE SUB-FRAME OF VEHICLE.*MR *TS

CONSUMER STATES WHILE MAKING A LEFT HAND TURN, THERE WAS A NOISE, IN WHICH THE SUBFRAME HAD DETACHED FROM THE VEHICLE, AND BECAUSE THE SUBFRAME MOUNT FAILED, IT CAUSED THE STEERING TO GO OUT, AND CONSUMER LOST CONTROL OF THE VEHICLE. *SCC

CONSUEMR STATES THAT THE RIGHT SIDE OF THE REAR SUBFRAME HAS SEPARATED FROM THE VEHICLE AND THE LEFT REAR HAS STARTED TO SEPARATE. THE VEHICLE HAS ALREDAY BEEN REPAIRED UNDER THE RECALL. PLEASE PROVIDE ADDITIOANL INFORMATION. NLM

CONSUMER STATES RECALL REPAIRS WERE DONE, HOWEVER ON ONE OCCASION WHILE DRIVING CONSUMER COULD HEAR A CRUNCHING NOISE AND WAS TOLD THAT THE FRONT SUBFRAME BOLTS WERE BAD, CONSUMER WAS INFORMED THAT BECAUSE OF THE RECALL WITH THE REAR BOLTS BEING BAD IT CAUSED STRESS TO THE FRONT SINCE THE FRAME IS ALL ONE PIECE, FORD STATED THAT THIS WAS NOT PART OF THE RECALL AND REPAIRS WOULD BE AT THE CONSUMERS EXPENSE. BRAKES WERE REPLACED. FRONT WHEEL BEARINGS WERE REPLACED. *SLC

DURING INSPECTION OF VEHICLE MECHANIC NOTICED SUBFRAME WAS CORRODED TO POINT WHERE MOTOR WAS READY TO DROP. THERE IS RECALL 98V323000, BUT THIS VEHICLE NOT AFFECTED DUE TO VIN. *AK

CONSUMER TOOK VEHICLE INTO DEALER ON MARCH OF 1999 FOR SUBFRAME MOUNTS TO BE CHANGED UNDER RECALL 98 V 323 000 AT 78,993 MILES. IN AUG 2001 105,000, MOUNTS HAD TO BE REPLACED AGAIN. THEREWAS A CLUNKING AND BUMPING NOISE. CONSUMER FELT LIKE INSIDE MAY FALL DOWN ON THE ROAD. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK

REAR SUBFRAME HAS CORRODED. DEAELR CLAIMED RECALL 98V323000 REPAIRS WERE PERFORMED IN MARCH 1999, BUT DEFECT STILL EXISTS. *AK

RECALL 98V323000. VEHICLE WAS REPAIRED UNDER RECALL ON MARCH 5, 1999. WHILE DRIVING ENGINE SEPARATED FROM MOTOR MOUNTS. *AK

RECALL 98V323000; MOTOR MOUNTS BROKE, CAUSING ENGINE TO JUMP AROUND IN ENGINE COMPARMENT, AND HITTING HOOD WHEN DRIVING. FRONT AND REAR MOUNTS BROKE. THERE WERE NO PARTS HOLDING ENGINE IN PLACE. ALSO, RECALL DEALT WITH SAME PROBLEM; BUT THIS VEHICLE NOT INCLUDED DUE TO VIN. CONSUMER HAS CONTACTED DEALER.*AK

CONSUMER HAD AN APPOINTMENT TO HAVE RECALL REPAIR 98V-323 OF THE REAR LOWER SUBFRAME MOUNT PLATE NUT BUT WHEN HE ARRIVED HE WAS TOLD THAT THERE WERE NO MORE PARTS AVAILABLE AND THAT PARTS ARE INSTALLED ON A FIRST COME FIRST SERVE BASIS. NLM

CONSUMER HAD AN APPOINTMENT TO HAVE RECALL REPAIR 98V-323 OF THE REAR LOWER SUBFRAME MOUNT PLATE NUT BUT WHEN HE ARRIVED HE WAS TOLD THAT THERE WERE NO MORE PARTS AVAILABLE AND THAT PARTS ARE INSTALLED ON A FIRST COME FIRST SERVE BASIS. NLM

I HAVE CONTACTED FORD MOTOR COMPANY CUSTOMER SERVICE (800) 392 3673 SINCE THIS PROBLEM IS LISTED AS A RECALL ON YOUR WEBSITE, BUT THEY TOLD ME THAT MY VEHICLE WAS NOT PART OF THE RECALL. I THINK THAT SINCE MY VEHICLE IS EXHIBITING THE PROBLEM, IT SHOULD BE INCLUDED. *AK

RECALL 98V323000/SUBFRAME: RECALL REPAIRS WAS MADE IN JAN 1999; NOW THE PROBLEM HAVE REOCCURRED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WAS ALREADY DONE, AND NOTHING ELSE WOULD BE DONE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

THE MOTOR MOUNTS REPAIRED UNDER RECALL 98V-323 THEN FAILED AGAIN. NLM

SINGLE THUMP SOUND WHEN SHIFTED THE AUTOMATIC TRANSMISSION TO REVERSE, THEN SHIFT TO GO FORWARD THE ENGINE SUDDENLY RACED CAUSING THE CAR TO ACCELERATE UNCONTROLLABLY. DUE TO IDLE AIR CONTROL LOCATED ON TOP OF THE ENGINE BROKE, CAUSING ENGINE TO RACE AT TOP SPEED, ENGINE CAME LOOSE FROM THE MOUNTS, FLOWN UP STRIKING THE UNDERSIDE OF THE HOOD AND BREAKING THE IDLE AIR CONTROL, SUBFRAME MOUNT BOLTS WERE REPLACED.

REAR SUBFRAME MOUNTS BROKE IN HALF DUE TO CORROSION . A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE/MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK

VEHICLE BROUGHT IN FOR RECALL REPAIRS (98V-323) AND (97V-025), HOWEVER WORK NOT COMPLETED DUE TO DEALERSHIP PROBLEMS, THE VEHICLE EXPERIENCED FAILURE OF SUSPENSION AND RELATED PARTS IN RECALL 97V-025 AFTER NOTIFICATION AND CONSUMER PAID FOR REPAIR. *MJS

SUB-FRAME MOUNTS FAILED CAUSING VEHICLE TO BECOME DISABLED AND DAMAGED. *MJS

CONSUMER WAS NOT NOTIFIED OF THE RECALL (98V-323 SUB FRAME MOUNTS), DUE TO LACK OF KNOWLEDGE THE VEHICLE EXPERIENCED SEVERAL FAILURES FROM EXCESSIVE WEAR (MOTOR MOUNTS, STRUT & MOUNT, SWAY BAR LINK) PRIOR TO RECALL REPAIR OF THE SUB FRAME MOUNTS. MJS

DURING RECALL REPAIR CONSUMER WAS NOT ABLE TO OBTAIN THE PROPER PAPER WORK, DUE TO DEALERSHIP PROBLEM. (98V-323) MJS

DURING RECALL REPAIR CONSUMER WAS NOT ABLE TO OBTAIN THE PROPER PAPER WORK, DUE TO DEALERSHIP PROBLEM. (98V-323) MJS

WHENEVER THE VEHICLE CAME TO A STOP THERE WAS A CLUNKING NOISE PRESENT DUE TO A BROKEN WELD ON THE SUBFRAME. PART OF THE PROBLEM WAS NOT FIXED UNDER A RECALL. *AK

DURING RECALL REPAIR CONSUMER WAS NOT ABLE TO OBTAIN THE PROPER PAPER WORK, DUE TO DEALERSHIP PROBLEM. (98V-323) MJS

DURING RECALL REPAIR CONSUMER WAS NOT ABLE TO OBTAIN THE PROPER PAPER WORK, DUE TO DEALERSHIP PROBLEM. (98V-323) MJS

CONSUMER REQUESTING FULL REIMBURSEMENT OF CHARGES FOR RECALL REPAIR (98V-323), CONSUMER HAD REPAIR COMPLETED HOWEVER WAS CHARGED FOR RECALL WORK. *YC

VEHICLE EXPERIENCED FAILURE OF RECALL COMPONENT PRIOR TO NOTICE (98S36 (MOUNTS). MJS

REC'D RECALL NOTICE 98V323000 IN MAIL & CONTACTED DEALER FOR APPOINTMENT. AFTER ARRIVING, WAS INFORMED NO PARTS FOR SUBFRAME WERE AVAILABLE. BEEN CALLING OFF/ON DURING THE LAST FEW MONTHS & STILL NO PARTS.

REC' RECALL NOTICE IN THE MAIL #98V323000. NOTIFED DEALER. APPONT SET FOR MARCH. DEALER CALLED BACK LATER & CANCELLED DUE TO NO PARTS BEING AVAILABLE TO REPAIR THE SUBFRAME.

VEHICLE RECALL 98V-323 ON THE BODY MOUNTS DOES NOT INCLUDE THE MOTOR MOUNTS WHICH HAVE BROKEN. MJS

RECALL 98V32300, REAR SUBFRAME MOUNTS. DEALER HAS CLAIMED THAT THEY HAVE HAD NO PARTS SINCE FEBRUARY. *AK

CONSUMER RECEIVED A RECALL NOTICE ON THE 23 OF FEBRUARY, 99 REGARDING REAR SUB-FRAME MOUNTS MALFUNCTIONING. HE MADE AN APPOINTMENT WITH THE DEALER THREE TIMES. AFTER THE THIRD TIME THE DEALER INFORMED OWNER THE THE PARTS WERE NOT AVAILABLE. *AK

RECALL 98V323000, REAR SUBFRAME MOUNTS. OWNER CONTACTED DEALER ON MAR. 12TH 1999, AND WAS TOLD THAT HE CAN'T GET RECALL WORK TAKEN CARE OF UNTIL JULY 12TH 1999. *AK

DEALER HAS NO PARTS AVAILABLE TO REMEDY RECALL PROBLEM. RECALL NUMBER 98V323000. PLEASE GIVE ANY FURTHER DETAILS. *AK

RECALL DENIED FOR FRONT AND REAR SUBFRAME MOUNTS, MOTOR MOUNTS FAILED. (CAMPAIGN# 98S36)

RECALL 93V106002. MANUFACTURER REFUSES TO SERVICE RECALL BECAUSE THE OWNWER WAITED TOO LONG TO HAVE THE RCALL DONE. *AK

RECALL # 98V323000 FORD/SUBFRAME; DEALER REFUSES TO HONOR RECALL NOTICE BECAUSE RECALL DOES NOT LIST THE STATE OF TEXAS UNDER RECALL. OWNER IS EXPERIENCING SAME PROBLEM AS STATED IN RECALL NOTICE. OWNER ALSO CONTACTED MANUFACTURER AND WAS TOLD THAT THE NOTICE WOULD NOT BE HONORED. *AK

BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME WHICH SUPPORTS THE ENGINE AND THE TRANSMISSION HAVE DETACHED DUE TO CORROSION. CONSUMER ALSO STATES THAT VEHCILE WAS NOT INCLUDED IN RECALL NUMBER 93V106002. PLEASE GIVE ANY FURTHER DETAILS. *AK

VEHICLE WAS UNDER A MANUFACTURER'S RECALL CONCERNING A BROKEN WELDED AREA, WHICH A DEALER REPAIRED. LESS THEN THREE YEARS, WELDED AREA REPAIRS FAILED. DEALER NOTIFIED. *AK

CONSUMER REPORTING A MANUFACTURER'S RECALL FAILURE CONCERNING THE BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME WHICH SUPPORT THE ENGINE AND TRANSMISSION WHICH MAY BECOME DETACHED DUE TO CORROSION OF THE SUBFRAME MOUNT RETAINING PLATE. THIS WOULD ALLOW THE REAR CORNERS OF SUBFRAME TO DROP. THIS REPAIR WAS DONE FOUR YEAR SAGO. THE CORRECTION REPLACEMENT CONCERNING CORROSION RESISTANT REINFORCING PLATE AND NEW BOLTS ON BOTH SIDE SUBFRAME MOUNT FAILED. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER.*AK

CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP FOR REPAIRS OF FRAME MEMBERS AND BODY MOUNTS THREE TIMES. NOVEMBER 11, 96 WAS THE THIRD TIME. HOWEVER, THE VEHICLE MOTOR MOUNTS SEPARATED AGAIN. DEALERSHIP---NEWINS BAY SHORE FORD--516-665-1300 HAS DONE THE REPAIRS ALL THREE TIMES, AND ARE SCHEDULED TO TAKE VEHICLE IN FOR REPAIRS AGAIN ON 06-17-98, FOR SAME DEFECT. THERE IS A RECALL FOR FRAME MEMBERS AND BODY--93-V-106-002. *AK *SLC

TRANSMISSION MALFUNCTIONED. DRIVER EXPERIENCES A VERY DIFFICULT TIME PUTTING VEHICLE IN REVERSE. IN ADDITION, BODY MOUNTS OF THE REAR SUB-FRAME DETACHED DUE TO CORROSION PRIOR TO RECALL (93V-106).