NHTSA Complaint #10088384 — 1992 FORD TAURUS STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10088384
Vehicle	1992 FORD TAURUS
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 1, 2004
Date Filed	August 23, 2004
Mileage	146,444 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS PROCEEDING AFTER WAITING FOR A TRAFFIC SIGNAL WHEN I HEARD A LOUD POP. I HESITATED FOR A MOMENT, THEN PROCEEDED SLOWLY AND DISCOVERED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. I WAS ABLE TO PULL INTO A PARKING LOT; I CALLED AAA FOR SERVICE. AFTER THE CAR WAS HOISTED ONTO A FLATBED TRUCK I NOTICED THAT THE ENGINE CRADLE HAD DISCONNECTED FROM THE FRAME AT TWO POINTS JUST ABOUT ONE-THIRD OF THE WAY BACK FROM THE FRONT OF THE CAR AND HAD DROPPED DOWN ABOUT 6 INCHES. THE TWO MOUNTING BOLTS WERE POINTING UPWARD FROM THE CONNECTING POINTS ON THE ENGINE CRADLE. I HAD THE CAR TAKEN TO THE FORD DEALER WHERE I HAD PURCHASED IT. THEY SAID THERE WAS $1200.00 IN DAMAGES AND THAT FORD DOES NOT HAVE A PROGRAM IN PLACE OFFERING NO-COST REPAIR OF THE FAILURE. I CONTACTED FORD AND THEY CONFIRMED THAT. THE CAR HAD BEEN PREVIOUSLY RECALLED FOR THAT PARTICULAR SAFETY DEFECT AND I HAD THE REPAIR DONE IN JULY OF 1999.*AK

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