2020 FORD RANGER Back Over Prevention Problems

The contact owns a 2020 Ford Ranger. The contact stated that while driving at unknown speeds, the front camera fault service required and pre-collision assist not available, messages were displayed. There was an abnormal chiming sound detected. The safety features were disabled. The vehicle was taken to the local dealer, who informed the contact to clean the camera. The dealer used an ODB scanner but retrieved no codes and informed the contact to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that there were no open recalls on the VIN. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 21,000.

The contact owns a 2020 Ford Ranger. The contact stated while reversing, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact stated that occasionally the back over prevention camera failed to operate. The contact stated that the failure was intermittent at first but had become more frequent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 45,000.