2017 FORD FOCUS Power Train Problems

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.

I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at...

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not...

Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.

Engine light came on and couldn't do a reverse with 60k miles

The contact owns a 2017 Focus Focus. The contact stated that while operating the vehicle the transmission had malfunctioned and the vehicle did not properly change gears causing the speed to suddenly reduce and the vehicle experienced a loss of automotive power. Also, the vehicle would not drive in reverse and the message "Transmission Overheating" was displayed. The contact indicated that the failures were intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failures and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V845000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 150,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with a defective transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. Upon investigation, the contact became aware that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The vehicle was not repaired. The failure mileage was approximately 116,000.

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle made an abnormal grinding sound while shifting into the intended gear. The transmission malfunction warning light was illuminated, and the Service Vehicle message was displayed. The contact stated that the failure recurred while coming to a complete stop. Additionally, the contact stated that the vehicle failed to respond intermittently while shifting into reverse(R). The dealer was notified of the failure and provided the contact with an estimate for a diagnostic test. The contact was informed that the VIN was not under recall. The failure mileage was approximately 85,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, and while driving at various speeds, the vehicle shuddered significantly. The contact also stated that while at a complete stop on an incline, the vehicle rolled backwards while the brake pedal was not depressed. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to upshift as needed. The contact stated that upon depressing and releasing the accelerator pedal several times, the vehicle responded as needed occasionally. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

While changing a dead battery, the vehicle's transmission control module (TCM) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. DTC codes P2837 and P287B were present indicating a shift fork failure. The dual-clutch transmission (DPS6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the TCM software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from Internet search results for the DTCs, the problem is widespread and...

The contact owns a 2017 Ford Focus. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to D&D Auto, where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the dealer, who referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and advised the contact to file a report with the NHTSA Hotline for the VIN to be added to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 150,000.

Engine/transmission has slight shudder sometimes after driving long distances. Transmission had issues with clutch and shift fork with only 56,000 miles. Skipped gears or got stuck when shifting from gear 1 to gear 2 with no warning on the day it needed services. Only way to fix is put a brand new transmission in. Should not be needing a new transmission with such low mileage..

The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving in the higher gears, the vehicle began shaking abnormally. Additionally, the contact stated while driving approximately 30 MPH, an unknown warning light illuminated and while accelerating the vehicle began jerking. The vehicle was taken to a dealer on three occasions where it was diagnosed that the clutch was faulty needed to be replaced. The vehicle was repaired twice. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 32,000.

The dual clutch transmission slips, shudders and hesitates in first gear. It will even at times, jerk in other gears. This has been repaired 2 times, but the “fixes” only last maybe 20,000-25,000 miles if I’m lucky. The dealership now refuses to fix this and wants to charge over $4000 to fix this. This is not something I can or am will to pay for every 1.5-2 years.

Purchased a 2017 Ford Focus with 30,000 miles on it in July of 2020. This engine was originally a manual transmission and was turned it into an automatic transmission for several years. During this time, there were many issues with the transmission. I knew that when I purchased it, but the 2017 engine was supposed to be the best version now. In June of 2021, I had the the transmission clutch replaced at 33,500 miles. This was covered under the Ford warranty. Now the car's clutch transmission needs to be replaced again -- with only 16,500 miles between the first replacement for a total cost of $3,000. I just passed 50,000 miles this past weekend. I have an extended lifetime powertrain warranty, but this particular part isn't covered. I called Ford Customer Service and they weren't able to help me. I can't believe I'm the only person having this problem...

The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic signal, as the signal changed, the contact depressed the accelerator pedal, and the vehicle hesitated before moving forward. The contact stated that once the vehicle had forward momentum there was no hesitation. The contact stated that the failure also occurred while cold starting the vehicle and the vehicle hesitated after shifting to drive(D) and depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as needed. The message "Transmission Overheat" was displayed. The vehicle was taken to an independent mechanic, where the transmission clutch sensors A and B were replaced; however, the failure persisted. The contact used a vehicle scanner and retrieved DTC code: P2872; which indicated that the failure was related to the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

UNKNOWN, ECM/PCM randomly stopped working after battery replacement it threw a million codes leading to the computer

There was a recall on my make and model of car couple years back. My transmission is not receiving any power my gas pedal just revvs with no acceleration when in drive. I have recently replaced the purge valve. Safety is at risk when suddenly decides to accelerate or not. When after stopping at red lights or stops signs than having to accelerate stalls mid intersection. Afraid to drive to ford, will be towing to manufacturer. I took vehicle to a different auto body shop would like to take to specific manufacturer due to transmission issues. Engine light has been on got diagnosis small evap leak with couple codes replaced part engine light still on transmission seems to have issue.

The transmission is experiencing the following: Difficulty shifting gears, Delayed or harsh, shifting, Transmission slipping. I have a 2015 that experienced the same thing and was recalled and fixed. This is not under recall. The vehicle has under 80K mines.

While on the freeway theTansmission started slipping and not accelerating properly. Dashboard displayed transmission overheat warnings that require the vehicle to be stoped for at least 5 minutes, only to display overheat error again. Informed Ford and was told

The vehicle shutters and has stalled while trying to cross an intersection, almost causing an accident while my children were in the car. It will shutter at take off from a complete stop and will randomly change gears while driving at a constant speed on a level road. When it stalls the wheel locks up as well preventing you from steering off the road and to safety

2017 Ford transmission, 2017 Ford dashboard

Unknown

Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with TCM and that this is a common problem with this car.

I bought this vehicle brand new, and shortly after purchase it started to shutter when I accelerated. I had the clutch replaced three times while under warranty. The vehicle is no longer under warranty and recently, it has been having trouble starting and it's been having shifting issues. It's revving and taking longer than it should to shift gears, shifting hard when it does shift, and doesn't act like its going to shift at all. I was on a busy roadway turning right. I made the turn and accelerated to the flow of traffic and the vehicle revved loudly and wouldn't move. I turned on my hazard lights and made my way to the center turning lane. I came to a full stop, put it in park, then back in drive, and proceeded to get back into the driving lane. It delayed shifting and shifted hard the rest of the...

Wiring assembly, and tcm are a safety risk because of improper gear shifting and shuttering. The issue is reproduced with a battery swap on the vehicle it’ll cause improper grounding. No inspection, No warning signs until after improper shifting triggered limp mode no reverse and check engine along with transmission service message.

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from being idle, the vehicle was lunging forward. The vehicle was taken to the dealer where it was diagnosed; however, the contact was unaware of the diagnostic result. The dealer informed the contact that the clutch needed to be replaced. The vehicle had been repaired. The failure occurred approximately 5 years after the repair. While driving at approximately 35 MPH, the vehicle experienced the failure and the transmission started to slip. The check engine warning light was illuminated. The vehicle had been taken to another dealer where it was diagnosed and DTC code: PO7A3 (Transmission Failure) was retrieved. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA...

The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired....

Start transmission bucks under load and stalls out bad clutch forks

The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.

I purchased the vehicle in 2019 and noticed significant shuddering almost immediately. This was surprising as the vehicle was only 2 years old at the time. The vehicle has particularly intense shuddering when accelerating from a stop on any slope, sometimes seeming as it can't make it up steeper inclines at all. I took the vehicle to a Ford dealership 3 times within the first year or so of ownership (while it was still under warranty) and they replaced the clutch each time, even though this only helped the suddering for a short period (a month or two) each time. It was after this time (after the warranty had lapsed), that I realised transmission issues with my make and model were very common and similar to what I was experiencing. The shuddering has persisted over the last 5 years, and has worstened in the last couple of years. Lately, the...

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated, before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.

I was recently driving on the highway in a 70 speed limit zone when the transmission suddenly failed. One minute I was going 70mph with normal feeling and then suddenly the gas/acceleration stopped working and the car went down to around 20 mph within a second, suddenly it felt like being in neutral and I had no control. It would not respond to pressing the gas pedal. It started to buck and shake. Braking felt really erratic and strange and it lunged as I tried to get off the highway. Red transmission failure light came on with red blinking message to stop car immediately. It was terrifying and I could have been killed. I was thankfully able to get to the shoulder to let it stop. We let it sit for about 15 minutes and turned it on again but it was the same. Gas did not respond normally. It...

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle drove rough, and the transmission failed to shift as intended. The vehicle was taken to a dealer where and was diagnosed and determined that the dual-clutch had caused the clutch to slip, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

8/10/17: Purchased car brand new. 8 miles on car at time of purchase 8/21/17: 11 days after purchase. 405 miles. Rattling/Shuttering, bucking before catching. TCM Failure 5/18/21: 31,985 Miles. Hesitation/shuttering. Faulty Clutch. Clutch assembly replaced. 3/4/22: 36,598 miles: Similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/24: 47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/24: Replaced Clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20B23/NHTSA ID 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the May 2021 service appointment. At no time have I received...

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning as the steering wheel would shake before the vehicle would resume normal driving operation. The vehicle was taken to an independent mechanic where they related the failure to NHTSA Campaign Number: 18V845000(Power Train); however, the contact's vehicle was not included in the recall. Two dealers ( Rowe Ford Sales and Ira Ford Saco) were notified of the failure and both informed the contact that the vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 115,100. The contact did not attempt to file a complaint online.

The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at approximately 40 MPH, he observed an abnormal sound coming from the vehicle. Additionally, the contact stated that when his son put the vehicle in reverse, the vehicle failed to reverse as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.

My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle came to a complete stop, the vehicle intermittently shuddered and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was informed that the failure was related to the transmission; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,000.

The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, the vehicle started shaking violently. The contact stated that while attempting to accelerate, the vehicle stalled and could not be restarted. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Focus. The contact stated that while the vehicle was in reverse, the contact depressed the accelerator pedal; however, the vehicle stalled and jerked. The failure recurred while the contact was driving at an undisclosed speed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,800.

My car was running fine up till last Wednesday when I got to work and I pulled in and put it in park shut the car off went into work I came out nothing the battery wouldn't crank over nothing I had a jump started once it jump started it wouldn't go in reverse and barely went forward now they're telling me I need a TCM and a clutch and they're quoting me 4,600 but I can't just replace the TCM because the transmission case is cracked and it won't relearn you know I don't know what's what to do anymore I mean this car I only put $44,000 miles on it I mean I bought it used but yeah I had no warning that the battery was bad and they're telling me that that's what caused all this and it caused the TCM to fail which cracked the transmission...

See attached document for complaint

The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle made an abnormal squeaking sound and failed to start. The check engine warning light was illuminated, and the message "Transmission Overheating" was displayed. The contact stated that upon shifting into neutral, the vehicle started. Additionally, the contact stated that while driving 25 MPH, the vehicle stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart when shifted into neutral(N). The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,727.