2020 FORD F-550 — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2020 FORD F-550
The 2020 FORD F-550 has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, SEATS:MID/REAR ASSEMBLY. 1 technical service bulletin have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Fuel System Diesel (3 complaints), Power Train (3 complaints), and Suspension (3 complaints).
Recalls for the 2020 FORD F-550
NHTSA has recorded 4 recalls for the 2020 FORD F-550, potentially affecting up to 1,278,912 vehicles.
Recall 20V099000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
| 319 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.
Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at...
View full details →Recall 20V099000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 319 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.
Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at...
View full details →Recall 19V633000 — SEATS:MID/REAR ASSEMBLY
| 639,137 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat...
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 19V633000 — SEATS:FRONT ASSEMBLY:RECLINER
| 639,137 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat...
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Owner Complaints for the 2020 FORD F-550
20 complaints have been filed with NHTSA for the 2020 FORD F-550. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuel System Diesel | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuel System Dieseldeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.
At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.
At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.
The contact owns a 2020 Ford F-550. The contact stated that while starting the vehicle, the vehicle unintentionally rolled away while the transmission was in park(P). No warning light was illuminated. Additionally, the vehicle jerked while driving uphill. The vehicle also jerked violently while downshifting from third to second gear. The vehicle was taken to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V256000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
Safety Rating for the 2020 FORD F-550
NHTSA has not yet tested the 2020 FORD F-550 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 FORD F-550
Ford Motor Company has issued 1 technical service bulletin (TSBs) for the 2020 FORD F-550. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20B15 — ENGINE AND ENGINE COOLING
In some of the affected vehicles , a piston oil cooler bracket may have been damaged during engine assembly. A damaged piston oil cooler bracket may allow the piston oil cooler to detach. This can lead to low engine oil pressure and may result in intermittent engine noises and/or illumination...
NHTSA Investigations for the 2020 FORD F-550
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD F-550
- 2015 FORD F-550 — 0 complaints
- 2016 FORD F-550 — 14 complaints
- 2017 FORD F-550 — 14 complaints
- 2018 FORD F-550 — 9 complaints
- 2019 FORD F-550 — 18 complaints
- 2020 FORD F-550 (current)
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints