2017 FORD F-550 — Problems, Recalls & Safety Data

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N/A

Safety Rating

14

Owner Complaints

2 Crashes 1 Fire

5

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2017 FORD F-550

The 2017 FORD F-550 has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Service Brakes (2 complaints), Engine (1 complaint), and Engine And Engine Cooling (1 complaint).

Recalls for the 2017 FORD F-550

NHTSA has recorded 6 recalls for the 2017 FORD F-550, potentially affecting up to 439,152 vehicles.

Recall 19V342000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 17 vehicles affected

Defect: Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

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Recall 18V894000 — ENGINE

| 410,289 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

Consequence: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford...

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Recall 19V358000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 4 vehicles affected

Defect: Unruh Fire, Inc. (Unruh Fire) is recalling certain 2017-2018 Ford F-550-based fire trucks equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Unruh Fire has notified owners and will replace the brake lights, free of charge. The recall began in May 20, 2019. Owners may contact Unruh Fire customer service at 1-800-856-7080.

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Recall 19V401000 — EQUIPMENT

| 22 vehicles affected

Defect: VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly...

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

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Recall 17V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 14,410 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a...

Consequence: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.

Remedy: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.

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Recall 17V331000 — STRUCTURE:BODY:DOOR

| 14,410 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a...

Consequence: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.

Remedy: Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.

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Owner Complaints for the 2017 FORD F-550

14 complaints have been filed with NHTSA for the 2017 FORD F-550. Below is a breakdown by vehicle component.

Most Recent Complaints

#11717381 | ENGINE AND ENGINE COOLING | | 59,384 miles
The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The driver pulled over to the side of the road and turned off the vehicle. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine compartment. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator had cracked, and oil was spewing upwards. The driver called the company mechanic, and the mechanic went to the site of the failure. The mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 59,384.
#11715341 | STRUCTURE:BODY | | N/A miles
The front cab over is getting loose and separating worried it will fall off, have huge water leak coming into the cab from the top through auxiliary buttons and driver side. Have been reading forums and lots of people have the same issues this is very concerning that it's not being taken seriously.
#11676148 | FUEL SYSTEM, DIESEL | | 123,483 miles
The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.
#11626951 | ENGINE | | N/A miles Crash Fire
My truck exploded on the expressway on 11-21-24 due to a manufacturer default.
#11584754 | STRUCTURE | | N/A miles
See attached letter

View all Service Brakes complaints →

Safety Rating for the 2017 FORD F-550

NHTSA has not yet tested the 2017 FORD F-550 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 FORD F-550

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2017 FORD F-550. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21B04 S4 — STRUCTURE:FRAME AND MEMBERS

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year Owner Refunds: Refunds have been extended to December 31, 2022, for owner paid repairs...

21B04-S1 — EQUIPMENT ADAPTIVE/MOBILITY

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack REASON FOR THIS SUPPLEMENT • Technical Instructions: Updated to clarify amount of use for Rotobroach cutter.• Attachment V: Updated list of trucks that will not require bracket installation.

NHTSA Investigations for the 2017 FORD F-550

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD F-550

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Other FORD Models

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