2012 FORD F-550 SD — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

10

Recalls

ACTIVE RECALL

15

Service Bulletins

1

Investigation

Overview of the 2012 FORD F-550 SD

The 2012 FORD F-550 SD has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT. 15 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Engine (3 complaints), Electrical System (1 complaint), and Equipment (1 complaint).

Recalls for the 2012 FORD F-550 SD

NHTSA has recorded 12 recalls for the 2012 FORD F-550 SD, potentially affecting up to 6,591 vehicles.

Recall 15V175000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 6,322 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut...

Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

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Recall 15V112000 — EQUIPMENT ADAPTIVE/MOBILITY

| 117 vehicles affected

Defect: Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March...

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Recall 14V327000 — EQUIPMENT

| 10 vehicles affected

Defect: Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

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Recall 14V382000 — EQUIPMENT

| 4 vehicles affected

Defect: Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

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Recall 14V382000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

| 4 vehicles affected

Defect: Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

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Recall 14V307000 — EQUIPMENT

| 19 vehicles affected

Defect: Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

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Recall 14V360000 — EQUIPMENT

| 10 vehicles affected

Defect: Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1-...

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Recall 14V328000 — EQUIPMENT

| 21 vehicles affected

Defect: Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa...

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Recall 14V326000 — EQUIPMENT

| 10 vehicles affected

Defect: Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012-2013 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Manning and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Manning will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. This action is the same as the service campaign action. The recall began in July...

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Recall 14V336000 — EQUIPMENT

| 42 vehicles affected

Defect: Dual-Tech, Inc. (Dual-Tech) is recalling certain model year 2009-2014 Ford F-550 Super Duty trucks modified by Dual-Tech, equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Dual-Tech will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began June 20, 2014. Owners may contact Dual-Tech customer service at 1-800-852-0345.

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Recall 14V379000 — EQUIPMENT

| 16 vehicles affected

Defect: Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at...

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Recall 14V379000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

| 16 vehicles affected

Defect: Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at...

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Owner Complaints for the 2012 FORD F-550 SD

8 complaints have been filed with NHTSA for the 2012 FORD F-550 SD. Below is a breakdown by vehicle component.

Most Recent Complaints

#10897158 | ENGINE | | 125,671 miles
VEHICLE SHUT DOWN COMPLETELY DURING NORMAL HIGHWAY DRIVING AT APPROXIMATELY 65 MPH. LOST ENGINE POWER AND ALL INTERIOR POWER, INCLUDING IGNITION POWER.
#10786146 | ELECTRICAL SYSTEM | | 36,000 miles
WE JUST HAD TO PAY AN $800.00+ BILL FOR PINCHED WIRES UNDER THE CAB OF THE TRUCK CAUSED BY THE MANUFACTURER NOT PROPERLY ROUTING THE HARNESS, THEREFORE CAUSING A DEAD SHORT IN THE TRUCK AND CAUSING THE REPLACEMENT OF 4 BATTERIES SINCE JUNE 2015. THE SERVICE WRITER SAID THIS WAS DONE BY FORD AND NOT COVERED UNDER WARRANTY! BECAUSE OF THE PINCHED WIRE THE DRIVER HAD TO FIRST STEP ON THE BRAKE PEDAL THEN TURN TO KEY TO START
#10758761 | ENGINE | | 45,000 miles
TL* THE CONTACT OWNS A 2012 FORD F-550 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD BANGING SOUNDED WAS HEARD INSIDE THE CABIN AND THE ENGINE POWER REDUCED SUBSTANTIALLY. THE ENGINE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE PERSISTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DETECTED THAT THE TURBO BECAME STUCK AND THE TURBO HOSE DISCONNECTED. THE HOSE WAS RECONNECTED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE. MA 10/6 *CN
#10695049 | EQUIPMENT | | N/A miles
VEHICLES PTO PRESSURE SWITCH IS LEAKING ONTO EXHAUST AND PER JERR-DAN WHO HAS A RECALL FOR THE SAME COMPLAINT ON THE SAME VEHICLE RANGE AND APPLICATION (REF NUM. 14V-507) THIS VEHICLE IS NOT COVERED? VEHICLE IS A 2012 F550 WITH A MUNCIE POWER TAKE OF UNIT WITH A PRESSURE SWITCH MOUNTED NEXT TO EXHAUST. *TR
#10594281 | ENGINE | | 21,101 miles
THE TURBO BEARING FAILED IN THE TRUCK AT 21,101 MILES. THE DEALERSHIP REPLACED IT, BUT SINCE THEN I HAVE SPENT WAY TOO MUCH TIME AT THE DEALERSHIP FOR PROBLEMS WITH THIS TRUCK THAT I SHOULD NOT BE HAVING. THERE IS ALSO A TYPEWRITER TICKING NOISE COMING FROM THE ENGINE AFTER OIL CHANGES, FORD IS AWARE OF IT, BUT SAYS IT IS NOT A PROBLEM. THEY STATE THAT SOME MOTORS DO IT, AND SOME DON'T. AGAIN THIS SOUNDS LIKE A SERIOUS QUALITY CONTROL PROBLEM. I NOTICED THE A/C WAS NOT WORKING IN APRIL OF THIS YEAR, THE FIRST TIME IT WAS WARM ENOUGH TO USE IT. IT JUST BLEW HOT AIR AND THE TRUCK HAD ABOUT 50,000 MILES ON IT. FORD SERVICED THE A/C AT 55,019 MILES ON 22 APRIL 14. THE A/C WORKED FOR A DAY AND THEN STOPPED WORKING AGAIN. TOOK IT BACK TO FORD AT THE NEXT SERVICE AND THEY SPENT SEVERAL HOURS WORKING ON THE TRUCK AND THINK THEY HAVE IT SOLVED. HOWEVER, SINCE MY BUMPER TO BUMPER WARRANTY EXPIRED AT 36,000 MILES THEY STATE THAT I OWE THE BILL. TOOK THE TRUCK IN AT 65,000 MILES TO GET THE OIL CHANGED AND THE RADIATOR SERVICED AT THE REGULAR MAINTENANCE INTERVALS. THE FORD DEALERSHIP SAID THEY COULD NOT SERVICE THE RADIATOR BECAUSE IT WAS LEAKING AND THEY DON'T WANT TO MAKE THE LEAK WORSE. THEY SAID A NEW RADIATOR INSTALLED IS $1300. I SHOULD NOT HAVE TO REPLACE A RADIATOR AT THIS MILEAGE. I DID SOME CHECKING AT THE WWW.FORD-TRUCKS.COM FORUMS AND FOUND THAT NUMEROUS PEOPLE HAVE PROBLEMS, WITH THE TURBOS (F450S AND 550S), RADIATORS (ALL SUPER DUTY TYPES) AND A/C (ALL SUPER DUTY TYPES). THIS FRUSTRATING AND TIME CONSUMING TO SAY THE LEAST. IT HAS COST MY BUSINESS A FAIR AMOUNT OF MONEY ALREADY IN LOST BUSINESS AND THE REPAIRS TO GO WITH IT. I PURCHASED AN EXTENDED WARRANTY FOR THE MOTOR TO 200,000 MILES AND AN EXTENDED SERVICE PLAN OUT TO 120,000. THIS TRUCK HAS BEEN CARED FOR AND SERVICED ONLY BY FORD. WAY TOO MANY PROBLEMS ALREADY. *TR

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Safety Rating for the 2012 FORD F-550 SD

NHTSA has not yet tested the 2012 FORD F-550 SD in its New Car Assessment Program.

Technical Service Bulletins for the 2012 FORD F-550 SD

Ford Motor Company has issued 15 technical service bulletins (TSBs) for the 2012 FORD F-550 SD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SSM 52188 — STEERING

2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling...

22N14 S1 — POWER TRAIN

Customer Satisfaction Program 22N14 – Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074

18M05 — ENGINE AND ENGINE COOLING

Customer Satisfaction Program 18M05 Certain 2011-2012 Model Year F-450 and F-550 Vehicles Equipped with a 6.7L Engine Turbocharger Extended Warranty Coverage

55-07192016-0227 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FORD SERVICE BULLETIN - 16B24 - RECEIVED BY FOREST RIVER. FOREST RIVER RESEARCHED CURRENT OWNER OF RECORD AND ISSUED A COVER LETTER AND INCLUDED FORDS' SERVICE BULLETIN.

SSM 45900 — STRUCTURE

2011-2016 F-SUPER DUTY EQUIPPED WITH OPTIONAL RUNNING BOARDS - OPERATING VEHICLE OFF-ROAD OR LOW GROUND CLEARANCE - DAMAGE TO SIDE SILL

15M01 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

THIS TSB CONTAINS AN OWNER LETTER NOTIFICATION. SEE DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN MODEL TRUCKS, WITH 6.7L DIESEL ENGINE EXHAUST GAS SENSORS, HAS EXTENDED COVERAGE APPLIED DUE TO ILLUMINATION OF SERVICE ENGINE SOON INDICATOR MALFUNCTIONING WITH EGT SENSORS. MODEL 2011-12 F-SUPER DUTY. *LJ UPDATED 9/10/15. *PE

ASI-44669 — EQUIPMENT ADAPTIVE/MOBILITY

FORD/LINCOLN: THERE WILL BE 2 NEW PIECE RECEIVER DRYER DESICCANT BAG THAT WILL REPLACE 1 PIECE RECEIVER DRY CARTRIDGE, WHICH ARE INTERCHANGABLE, FULLY, DO NOT AFFECT FORM, FIT, OR FUNCTION. MODEL 2011-14 F-SUPER DUTY, 2009-14 F150, 2007-14 EXPEDITION/NAVIGATOR. *PE

CSP-13B16 — ELECTRICAL SYSTEM:SOFTWARE

LINCOLN/FORD: IN POWERTRAIN CONTROL MODULE (PCM), THAT ALLOWS ANTI LOCK BRAKE SYSTEM (ABS) AND OUTPUT SHAFT SPEED SENSOR (OSS) SIGNAL FAULTS, A SOFTWARE ERROR HAS OCCUR AND DISABLED ON BOARD DIAGNOSTIC (OBD) MONITORS WITH NO ILLUMINATION OF MALFUNCTION INDICATOR LAMP (MIL). MODEL 2011-2014 F-SUPER DUTY, ESCAPE, TAURUS,FUSION, MKT, MKZ. *PE

TSB-14-0092 — ELECTRICAL SYSTEM:SOFTWARE

FORD: THE INSTRUMENT PANEL CLUSTER (IPC) IS ILLUMINATED WITH WARNING MESSAGE DISPLAYING EXHAUST FLUID SYSTEM FAULT AND POWERTRAIN CONTROL MODULE (PCM) SOFTWARE HAS IMPROVED MONITORS WITH AVAILABLE CALIBRATION. MODEL 2011-2012 F-SUPER DUTY. *PE

TSB-14-0095 — ELECTRICAL SYSTEM:SOFTWARE

FORD: DUE TO POWERTRAIN CONTROL MODULE (PCM), ON SOME TRUCKS, EXHIBITS MALFUNCTION INDICATOR LAMP (MIL) AND DIAGNOSTIC TROUBLE CODE (DTC) P054F OF UNEXPECTED HIGHER QUANTITY OF FUEL AND IDLE CONTROL SYSTEM. MODEL 2011-2012 F-SUPER DUTY. *PE

Showing 10 of 15 technical service bulletins.

NHTSA Investigations for the 2012 FORD F-550 SD

NHTSA has opened 1 investigation into potential safety defects in the 2012 FORD F-550 SD.

Investigation PE13038 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING Closed

Opened:

CNG Fuel Container Securement

Other Model Years of the FORD F-550 SD

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Other FORD Models

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