Vehicle Safety Data

2011 FORD F-550 SD — Problems, Recalls & Safety Data

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N/A

Safety Rating

4

Owner Complaints

12

Recalls

ACTIVE RECALL

11

Service Bulletins

0

Investigations

Overview of the 2011 FORD F-550 SD

The 2011 FORD F-550 SD has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT. 11 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Equipmentapplianceair Conditioner (1 complaint), Power Train (1 complaint), and Structurebody (1 complaint).

Recalls for the 2011 FORD F-550 SD

NHTSA has recorded 14 recalls for the 2011 FORD F-550 SD, potentially affecting up to 29,346 vehicles.

Recall 15V175000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 6,322 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut...

Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

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Recall 15V112000 — EQUIPMENT ADAPTIVE/MOBILITY

| 117 vehicles affected

Defect: Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March...

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Recall 14V327000 — EQUIPMENT

| 10 vehicles affected

Defect: Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

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Recall 14V453000 — EQUIPMENT

| 6 vehicles affected

Defect: Godwin Manufacturing Company, Inc. (Godwin) is recalling certain model year 2010 Ford F-450; 2011 Ford F-550; 2012 Ford F-350 and 2013 F-350 Super Duty trucks modified by Godwin and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Godwin will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began October 28, 2014. Owners may contact Godwin customer service at 1-800-892-0181.

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Recall 14V382000 — EQUIPMENT

| 4 vehicles affected

Defect: Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

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Recall 14V382000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

| 4 vehicles affected

Defect: Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

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Recall 14V307000 — EQUIPMENT

| 19 vehicles affected

Defect: Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

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Recall 14V360000 — EQUIPMENT

| 10 vehicles affected

Defect: Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1-...

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Recall 14V328000 — EQUIPMENT

| 21 vehicles affected

Defect: Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa...

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Recall 14V336000 — EQUIPMENT

| 42 vehicles affected

Defect: Dual-Tech, Inc. (Dual-Tech) is recalling certain model year 2009-2014 Ford F-550 Super Duty trucks modified by Dual-Tech, equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Dual-Tech will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began June 20, 2014. Owners may contact Dual-Tech customer service at 1-800-852-0345.

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Recall 14V379000 — EQUIPMENT

| 16 vehicles affected

Defect: Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at...

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Recall 14V379000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

| 16 vehicles affected

Defect: Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket...

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at...

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Recall 11V128000 — ELECTRICAL SYSTEM:SOFTWARE

| 8,022 vehicles affected

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS...

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

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Recall 10V659000 — STRUCTURE:BODY

| 14,737 vehicles affected

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

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Owner Complaints for the 2011 FORD F-550 SD

4 complaints have been filed with NHTSA for the 2011 FORD F-550 SD. Below is a breakdown by vehicle component.

Equipmentapplianceair Conditioner
Complaints: 1
Power Train
Complaints: 1
Structurebody
Complaints: 1
Suspension
Complaints: 1

Most Recent Complaints

#10839732 | STRUCTURE:BODY | | 220,000 miles
FRAME BROKEN ON BOTH SIDES AT END OF DOUBLE FRAME BEFORE SPRING SHACKLES
#10551230 | EQUIPMENT:APPLIANCE:AIR CONDITIONER | | 750 miles
THIS COMPLAINT IS A FOLLOW UP TO YOUR REFERENCE #521328. IT CONCERNS AN UNDELIVERED EMERGENCY VEHICLE THAT PLASTISOL COMPOSITES, NA, 101 GERALD MOSES DRIVE, GROTON, NY IS BUILDING FOR MEREDITH HOSE COMPANY, 100 MAIN ST., CHILDS, PA 18407 AND BEING PAID WITH FEMA FUNDS UNDER A FEDERAL GRANT AND IS TRYING TO FORCE A VIBRATING DRIVE LINE PROBLEM VEHICLE ON MEREDITH OR SELL TO ANOTHER FIRE DEPARTMENT WITHOUT TELLING THAT FIRE DEPARTMENT OF THE DRIVE LINE VIBRATION SO THEY CAN EVADE THE PENALTY CLAUSE OF THE MEREDITH CONTRACT. THE VEHICLE IS NOW OVER 930 DAYS LATE DUE TO POORLY ENGINEERING THE DRIVE LINE AFTER INSTALLING A PTO IN THE DRIVE LINE TO POWER THE REAR MOUNTED PUMP. ON NUMEROUS OCCASIONS, PLASTISOL WORKERS BROUGHT THIS VEHICLE TO MEREDITH TO BE INSPECTED FOR ACCEPTANCE BUT ON EACH OCCASION NUMEROUS DEFECTS WERE NOTED INCLUDING COLD WELDS, LOOSE PARTS, POOR ASSEMBLY, (I HAVE PICTURES OF ALL THESE PROBLEMS FOR YOUR INVESTIGATOR) AND THE MOST SERIOUS, A DRIVE LINE VIBRATION THAT BEGINS AT 40 MPH AND GETS WORSE. PLASTISOL WORKERS ADMITTED THEYU HAVE NO ENGINEER ASSISTING THEM TO RESOLVE THIS PROBLEM AND DON'T KNOW WHAT TO DO. THEY ASKED MEREDITH MEMBERS IF WE HAD IDEAS HOW TO RESOLVE THE DRIVE LINE VIBRATION. THIS IS EQUIVALENT TO NHTSA RECALL CAMPAIGN ID # 10V092000 OF SUTPHEN VEHICLES. I WOULD LIKE YOU TO INVESTIGATE THIS VEHICLE AND DETERMINE IF THE DRIVE LINE VIBRATION IS SAFE AND THE VEHICLE IS ROAD WORTHY AND WON'T CAUSE THE FAILURE OF THE UNIVERSAL JOINTS AND A CRASH WHICH WOULD JEOPARDIZE THE LIVES OF THE FIREMEN OR THE GENERAL PUBLIC. I WOULD LIKE YOU TO INSPECT ALL WELDS OF THE VEHICLE CROSS MEMBER THE PTO IS ATTACHED TO AND DETERMINE IF THEY ARE WITHIN INDUSTRY STANDARDS OR POORLY WELDED AND UNSAFE. I WOULD ALSO LIKE YOU TO INVESTIGATE ALL TRUCKS PRODUCED BY PLASTISOL FOR POOR WELDING AND DRIVE LINE VIBRATION. *TR
#10551230 | POWER TRAIN | | 750 miles
THIS COMPLAINT IS A FOLLOW UP TO YOUR REFERENCE #521328. IT CONCERNS AN UNDELIVERED EMERGENCY VEHICLE THAT PLASTISOL COMPOSITES, NA, 101 GERALD MOSES DRIVE, GROTON, NY IS BUILDING FOR MEREDITH HOSE COMPANY, 100 MAIN ST., CHILDS, PA 18407 AND BEING PAID WITH FEMA FUNDS UNDER A FEDERAL GRANT AND IS TRYING TO FORCE A VIBRATING DRIVE LINE PROBLEM VEHICLE ON MEREDITH OR SELL TO ANOTHER FIRE DEPARTMENT WITHOUT TELLING THAT FIRE DEPARTMENT OF THE DRIVE LINE VIBRATION SO THEY CAN EVADE THE PENALTY CLAUSE OF THE MEREDITH CONTRACT. THE VEHICLE IS NOW OVER 930 DAYS LATE DUE TO POORLY ENGINEERING THE DRIVE LINE AFTER INSTALLING A PTO IN THE DRIVE LINE TO POWER THE REAR MOUNTED PUMP. ON NUMEROUS OCCASIONS, PLASTISOL WORKERS BROUGHT THIS VEHICLE TO MEREDITH TO BE INSPECTED FOR ACCEPTANCE BUT ON EACH OCCASION NUMEROUS DEFECTS WERE NOTED INCLUDING COLD WELDS, LOOSE PARTS, POOR ASSEMBLY, (I HAVE PICTURES OF ALL THESE PROBLEMS FOR YOUR INVESTIGATOR) AND THE MOST SERIOUS, A DRIVE LINE VIBRATION THAT BEGINS AT 40 MPH AND GETS WORSE. PLASTISOL WORKERS ADMITTED THEYU HAVE NO ENGINEER ASSISTING THEM TO RESOLVE THIS PROBLEM AND DON'T KNOW WHAT TO DO. THEY ASKED MEREDITH MEMBERS IF WE HAD IDEAS HOW TO RESOLVE THE DRIVE LINE VIBRATION. THIS IS EQUIVALENT TO NHTSA RECALL CAMPAIGN ID # 10V092000 OF SUTPHEN VEHICLES. I WOULD LIKE YOU TO INVESTIGATE THIS VEHICLE AND DETERMINE IF THE DRIVE LINE VIBRATION IS SAFE AND THE VEHICLE IS ROAD WORTHY AND WON'T CAUSE THE FAILURE OF THE UNIVERSAL JOINTS AND A CRASH WHICH WOULD JEOPARDIZE THE LIVES OF THE FIREMEN OR THE GENERAL PUBLIC. I WOULD LIKE YOU TO INSPECT ALL WELDS OF THE VEHICLE CROSS MEMBER THE PTO IS ATTACHED TO AND DETERMINE IF THEY ARE WITHIN INDUSTRY STANDARDS OR POORLY WELDED AND UNSAFE. I WOULD ALSO LIKE YOU TO INVESTIGATE ALL TRUCKS PRODUCED BY PLASTISOL FOR POOR WELDING AND DRIVE LINE VIBRATION. *TR
#10484111 | SUSPENSION | | 15,000 miles
FOUND REAR SWAY BAR HARDWARE MISSING ALLOWING FOR SWAY BAR TO COME LOOSE FROM THE CHASSIS FRAME. RESEARCH ON OTHER RV SITES HAS INDICATED THAT THIS PROBLEM IS NOT AN ISOLATED PROBLEM TO MY RV. RV'S ARE SOMEWHAT UNSTABLE BUT THIS PROBLEM IS COMPOUNDED BY SUSPENSION PARTS COMING LOOSE. MANY DRIVERS OF THESE RV'S MAY NOT EVEN BE AWARE THAT THEY ARE LOOSE. SOME DRIVERS DIDN'T KNOW UNTIL THEY SAW THEIR SWAY BAR HANGING DOWN BELOW THE REAR DIFFERENTIAL. *TR UPDATED 12/04/12*LJ

Safety Rating for the 2011 FORD F-550 SD

NHTSA has not yet tested the 2011 FORD F-550 SD in its New Car Assessment Program.

Technical Service Bulletins for the 2011 FORD F-550 SD

Ford Motor Company has issued 11 technical service bulletins (TSBs) for the 2011 FORD F-550 SD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21M04 — ENGINE AND ENGINE COOLING

Customer Satisfaction Program 21M04 Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457

16B24 — ELECTRICAL SYSTEM:SOFTWARE

CERTAIN 2011-2012 MODEL YEAR F-SUPER DUTY CHASSIS CAB VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - POWERTRAIN CONTROL MODULE REPROGRAMMING

16B24 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CERTAIN 2011-2012 MODEL YEAR F-SUPER DUTY CHASSIS CAB VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - POWERTRAIN CONTROL MODULE REPROGRAMMING

TSB-14-0177 — POWER TRAIN:MANUAL TRANSMISSION

FORD: THERE IS A DELAYED TRANSMISSION ENGAGEMENT, INTERMITTENTLY, IN EITHER DRIVE OR REVERSE DUE TO ENGINE BEING OFF FOR 2-3 HOURS OR PUMP IS LOSING PRIME. MODEL 2011-12 F SUPER DUTY. *PE

TSB-14-0093 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD: THE EXHAUST REGENERATION MAY HAVE FREQUENT WARNING MESSAGES AND/OR WRENCH LIGHT ICON, IN INSTRUMENT PANEL, DUE TO DIESEL CHASSIS CAB BEING USED AS STATIONARY OR OFF-HIGHWAY. MODEL 2011-2012 F-SUPER DUTY. *PE

ASI-44118 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: THERE MAY BE VIBRATION OR BUZZING OR GROWLING NOISE, IN SOME TRUCKS, FROM DIESEL FUEL CONDITIONING MODULE (DFCM) AND/OR LOW PRESSURE FUEL LINES WHEN TRUCK HAS 1/4 LEVEL OR BELOW FUEL IN TANK AND IS CONSIDERED NORMAL. MODELS 2011-2014 F-SUPER DUTY. *PE

ASI-44140 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: ON SOME TRUCKS, THE TRANSMISSION BELLHOUSING AREA IS EXPERIENCING A FLUID LEAKAGE FROM FRONT COVER AND DUE TO OIL, COOLANT AND OTHER FLUIDS COLLECTING AND DRAINING, IN AND OUT, OF FRONT OR REAR ENGINE VALLEY. MODEL 2011-2014 F-SUPER DUTY. *PE

AS-21686 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

FORD: MALFUNCTION LIGHT IS ON WITH TWO POSSIBLE TROUBLE CODES STORED. 2011 F SUPER DUTY. *RM

SB-21483 — ENGINE AND ENGINE COOLING:ENGINE

FORD: SOME VEHICLES MAY HAVE UNITIATED MYKEY ACTIVATION OR THE CAR ALARM/SOS WILL ACTIVATE. *RM

AS-21448 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: THE VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE TOP OF THE LEFT SIDE OF THE ENGINE. IT MAY COLLECT AROUND THE FUEL INJECTORS. *RM

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2011 FORD F-550 SD

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD F-550 SD

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