2014 FORD F-53 Visibilitywiper Problems

TL* THE CONTACT OWNED A 2014 FORD F53 THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS WERE INCREASED TO HIGH SPEED BUT, SEIZED IN THE UPWARD POSITION AND THE CONTACT CRASHED THE VEHICLE INTO A UNKNOWN OBJECT. THERE WERE NO INJURIES OR FIRE DUE TO THE CRASH. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LAZYDAYS RV OF TAMPA 6130 LAZY DAYS BLVD, SEFFNER, FL 33584 (800) 306-4002 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED .THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

WIPERS TRAVEL TOO FAR AND CATCH ON DRIVERS MIRROR (DRIVERS SIDE) AND ON PASSENGERS SIDE, OFF OF THE WINDSHIELD BELOW THE RUBBER GASKET AND HANGS ON GASKET. WHILE IN USE, I MUST EITHER STOP, OR TURN THE WIPERS OFF AFTER ONE SWEEP. I CALLED THOR OWNERS HELPLINE SEVERAL TIMES WITH NO HELP. I CALLED AGAIN TODAY (3/11/2019) AND TALKED TO KIRK. AGAIN NO HELP. *DT *DT *DT*JB *BF... CONSUMER TAKING VEHICLE TO DEALER (4/17/19)*JB *DT CONSUMER STATED WIPER ISSUE IS COMPLETELT RESOLVED.*JB