2025 FORD EXPEDITION Structurebody Problems

1 NHTSA complaint on file

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Structurebody Issues in the 2025 FORD EXPEDITION

1 structurebody complaint has been filed with NHTSA for the 2025 FORD EXPEDITION. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Structurebody Complaints

#11715033 |
In June 2025, I bought a new 2025 Ford Expedition King Ranch. While washing my SUV by hand, I discovered a manufacturing defect on the roof—Ford Manufacturing had left exposed welding and rivets. The issue is quite noticeable, with depressions around the rivets and welds so deep they could hold golf balls. More than two dozen of these rivet welds are visible and exposed. I contacted my local dealership in Sioux Falls, SD to file a warranty claim, but it was denied. During this process, the dealership informed me that their lot was filled with Expeditions and Lincoln Navigators showing the same problem, indicating that it's a widespread concern among all dealers. After my claim was denied, I reached out to Ford's nationwide customer support at [XXX] and was given case number CXh-XXX. After two conversations, it became clear that Ford's organization was not effectively communicating internally. My dealership thanked...
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