2002 FORD EXCURSION Tirestreadbelt Problems

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH SUNFULL MONT-PRO HT781 TIRES, SIZE: LT265/75/16. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TIRE TREAD SEPARATED, WHICH CAUSED A BUBBLE IN THE TIRE. WITHIN LESS THAN A THOUSAND MILES LATER, THE FRONT DRIVER'S TIRE ALSO EXPERIENCED THE FAILURE. THE RETAIL FACILITY WHERE THE TIRES WERE SOLD AND INSTALLED WAS NOT CONTACTED. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 166,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 4,999.

THE CONSUMER RECEIVED LETTER REGARDING RECALL # 03T0020000. HOWEVER, BRIDGESTONE/FIRESTONE HAS NOT COOPERATED WITH THE CONSUMER. THE RIGHT REAR PASSENGER TIRE BLEW OUT. CHUNKS OF THE TIRE DAMAGED UNDERNEATH THE VEHICLE, AND FORD SAID THERE WAS NOTHING THEY CAN DO. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

TRAVELING EAST BOUND ON I-84 10 MILES FROM MOUNTAIN HOME, IDAHO WHEN MY LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE AND THEN THE TIRE BLEW. TIRE TYPE WAS A FIRESTONE LT 365/75R16 LOAD RANGE D STEELTEX R4S MODEL. THE THREAD DAMAGE MY QUARTER PANEL, WHEEL WELL SPLASH GAURDS AND PAINT ON VEHICLE. I WAS TRAVEL AT 75 MPH WITH MY TIRE PRESSURE SET AT RECOMMENDED PRESSURE SET BY FORD AT 45 PSI FRONT AND 55 PSI IN THE REAR. VEHICLE WAS 2002 FORD EXCURSION XLT. I FILE A INSURANCE CLAIM FOR REPAIR AND THEY COMPLETED ON SEPT. 10, 2004. ON SEPT 14, 2004 I CONTACT FIRESTONE TECH SERVICES ABOUT THE TIRE. THEY WILL SEND A COMPLAINT AND INSTRUCTION HOW FILE A CLAIM.

THE CONSUMER STATED THE TIRES ON HIS VEHICLE HAD IRREGULAR WEAR AND MADE A LOT OF NOISE. HE READ THAT THE MANUFACTURER WAS RECALLING THESE TIRES, SO HE TOOK THEM TO THE DEALER AND HAD THEM CHECKED, AT WHICH TIME HE WAS ADVISED TO GET MORE TIRES, BECAUSE OF THE IRREGULAR WEAR. THE CONSUMER STATED HE DID PURCHASED MORE TIRES, AFTER CONSULTING THE MANUFACTURER WHO AT THAT TIME ADVISED HIM OF WHAT TO DO TO GET REIMBURSED FOR THE BAD TIRES. THE CONSUMER IS NOW HAVING A HARD TIME TRYING TO GET REIMBURSEMENT. BRIDGEPORT/GOODYEAR LT 265/75 R 16 LRD. *JB

CONSUMER RECEIVED RECALL 03T 002 000 CONCERNING FIRESTONE, STEELTEX A/T, LT265/75R16 LOAD RANGE D FROM THE MANUFACTURER ON MARCH 2004. CONSUMER WAS TOLD BY DEALER AND MANUFACTURER THAT THE TIRES NEEDED WERE NOT AVAILABLE. IT HAS BEEN ALMOST SIX MONTHS AND CONSUMER WAS CONSTANTLY BEING TOLD THE SAME IN 30 DAY INCREMENTS.*AK

I DRIVE A NEW 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE. THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE. PLEASE LOOK INTO THESE TIRES AS I HAVE 2 YEAR OLD TWINS AND A 3 YEAR OLD THAT TRAVEL WITH ME EVERYDAY. THANKS.*AK