2023 ENTEGRA ACCOLADE — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2023 ENTEGRA ACCOLADE
The 2023 ENTEGRA ACCOLADE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES. 2 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2023 ENTEGRA ACCOLADE
NHTSA has recorded 10 recalls for the 2023 ENTEGRA ACCOLADE, potentially affecting up to 15,830 vehicles.
Recall 23V102000 — EQUIPMENT:OTHER:LABELS
| 2,467 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As...
Consequence: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
View full details →Recall 22V931000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 37 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 22V931000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 37 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 22V931000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 37 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 22V931000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 37 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 22V121000 — TIRES:VALVE
| 2,643 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912...
View full details →Recall 22V121000 — TIRES:VALVE
| 2,643 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912...
View full details →Recall 22V121000 — TIRES:VALVE
| 2,643 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912...
View full details →Recall 22V121000 — TIRES:VALVE
| 2,643 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912...
View full details →Recall 22V121000 — TIRES:VALVE
| 2,643 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912...
View full details →Owner Complaints for the 2023 ENTEGRA ACCOLADE
2 complaints have been filed with NHTSA for the 2023 ENTEGRA ACCOLADE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.
The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.
Safety Rating for the 2023 ENTEGRA ACCOLADE
NHTSA has not yet tested the 2023 ENTEGRA ACCOLADE in its New Car Assessment Program.
Technical Service Bulletins for the 2023 ENTEGRA ACCOLADE
Jayco, Inc. has issued 2 technical service bulletins (TSBs) for the 2023 ENTEGRA ACCOLADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SRP 23-105 — EQUIPMENT
Standard Repair Procedure (SRP) SLIDEOUT ROLLER REPAIR INSTRUCTIONS.
TSB 23-091 — FUEL SYSTEM, DIESEL
Technical Service Bulletin (TSB) Fuel Fill Hose and Vent Hose Routing.
NHTSA Investigations for the 2023 ENTEGRA ACCOLADE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ENTEGRA ACCOLADE
- 2018 ENTEGRA ACCOLADE — 0 complaints
- 2019 ENTEGRA ACCOLADE — 0 complaints
- 2020 ENTEGRA ACCOLADE — 4 complaints
- 2021 ENTEGRA ACCOLADE — 2 complaints
- 2022 ENTEGRA ACCOLADE — 1 complaint
- 2023 ENTEGRA ACCOLADE (current)
- 2024 ENTEGRA ACCOLADE — 2 complaints
Other ENTEGRA Models
- ENTEGRA ASPIRE — 48 total complaints
- ENTEGRA ANTHEM — 30 total complaints
- ENTEGRA CORNERSTONE — 18 total complaints
- ENTEGRA VISION — 16 total complaints
- ENTEGRA ODYSSEY — 9 total complaints
- ENTEGRA CONDOR — 8 total complaints
- ENTEGRA ESTEEM — 6 total complaints
- ENTEGRA LAUNCH — 6 total complaints