1995 DUTCHMEN TRAILER Structure Problems

**COPY OF EMAIL TO THOR CORP** A LITTLE BACK GROUND, DURING OUR WARRANTY PERIOD, WE CONTACTED THOR INDUSTRIES REFERENCE LEAKING WATER INTO THE ROOFING SYSTEM. I WAS TOLD BY CUSTOMER SERVICE THAT A RECALL OF THE ROOFS WAS ORDER AND NOTICES WERE SENT TO OWNER. WHEN I MENTIONED THAT WE NEVER RECEIVED A NOTICE ABOUT RECALL, YOUR CUSTOMER SERVICE REP STATED THAT "BECAUSE WE DIDN'T RESPOND, WE WERE NOT ELIGIBLE FOR THE RECALL". I ASKED WHICH ADDRESS THEY SHOWED ON FILE (WHICH WAS THE CORRECT ADDRESS), SHE MENTIONED THAT THERE WAS NOTHING THEY COULD DO. BECAUSE OF THE RESPONSE, I JUST WENT OUT AND RE-CHALKED THE ROOF (AND RE-CHALK, AND RE-CHALKED, YEAR AFTER YEAR). THE PLASTIC COVERING OF THE ROOF HAS CRACKED IN SO MANY PLACES THAT NO MATTER HAVE MUCH I CHALK WATER HAS STILL CONTINUED TO LEAK. THE CAMPER IS USE ONCE A YEAR FOR 4 DAYS DURING...