2007 DODGE SPRINTER 3500 — Problems, Recalls & Safety Data

The contact owns 2008 Winnebago View RV built on a 2007 Dodge Sprinter 3500 Chassis. The contact stated that the key fob failed to open the doors of the recreational vehicle. The contact stated that he attempted to replace the batteries however, the failure continued. The contact went to an unknown Dodge dealer who informed him that he would need to go to a Mercedes- Benz dealer for a key fob code. The contact stated that he was informed that the codes were located and Mercedes-Benz in Europe; and the USA dealers were unable to get the codes. The contact stated that the key fob needed a software update and code to work. The manufacturer Mercedes-Benz complaint department was contacted and a case was opened. The approximate failure mileage was 60,000.

WHILE DRIVING ON INTERSTATE 40 IN ARIZONA, THE DODGE LOST POWER AND THE ABS LIGHT CAME ON ALONG WITH THE ESP LIGHT AND BRAKE LIGHT. WHEN LIGHTS ILLUMINATED THE ENGINE LOST POWER AND WENT INTO LIMP MODE THAT SIGNIFICANTLY REDUCED SPEED. ONCE THAT HAPPENED A SEMI WAS BEHIND ME AND HE HAD TO SLAM ON HIS BRAKES. I WAS ABLE TO PULL RV OVER AND LET IT REST. AFTER 2 HOURS OF BEING ON SIDE OF HIGHWAY, I WAS ABLE TO GET RV STARTED AND BACK ON THE ROAD. I FIXED THE REAR SPEED SENSORS AND TRIED DRIVING RV AGAIN. SAME ISSUE. I WAS ON INTERSTATE 17 WHEN THE 3 LIGHTS ILLUMINATED AND THE RV STALLED COMPLETELY. I HAD NO POWERING STEERING AND STRUGGLED TO SAFELY PULL OVER. RV WILL BE TAKEN BACK TO MERCEDES AND TRY TO TROUBLESHOOT. THERE NEEDS TO BE A RECALL AND MERCEDES NEEDS TO FIX THE ISSUE AS I SEE ON FORUMS THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. LUCKILY, I HAVE NOT HEARD OF ANY INJURIES BUT IF THIS ISSUE HAPPENS TO AN INEXPERIENCED DRIVER, THEY MIGHT PANIC AND CAUSE AN ACCIDENT.

WHILE DRIVING ON INTERSTATE 40 IN ARIZONA, THE DODGE LOST POWER AND THE ABS LIGHT CAME ON ALONG WITH THE ESP LIGHT AND BRAKE LIGHT. WHEN LIGHTS ILLUMINATED THE ENGINE LOST POWER AND WENT INTO LIMP MODE THAT SIGNIFICANTLY REDUCED SPEED. ONCE THAT HAPPENED A SEMI WAS BEHIND ME AND HE HAD TO SLAM ON HIS BRAKES. I WAS ABLE TO PULL RV OVER AND LET IT REST. AFTER 2 HOURS OF BEING ON SIDE OF HIGHWAY, I WAS ABLE TO GET RV STARTED AND BACK ON THE ROAD. I FIXED THE REAR SPEED SENSORS AND TRIED DRIVING RV AGAIN. SAME ISSUE. I WAS ON INTERSTATE 17 WHEN THE 3 LIGHTS ILLUMINATED AND THE RV STALLED COMPLETELY. I HAD NO POWERING STEERING AND STRUGGLED TO SAFELY PULL OVER. RV WILL BE TAKEN BACK TO MERCEDES AND TRY TO TROUBLESHOOT. THERE NEEDS TO BE A RECALL AND MERCEDES NEEDS TO FIX THE ISSUE AS I SEE ON FORUMS THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. LUCKILY, I HAVE NOT HEARD OF ANY INJURIES BUT IF THIS ISSUE HAPPENS TO AN INEXPERIENCED DRIVER, THEY MIGHT PANIC AND CAUSE AN ACCIDENT.

WHILE DRIVING ON INTERSTATE 40 IN ARIZONA, THE DODGE LOST POWER AND THE ABS LIGHT CAME ON ALONG WITH THE ESP LIGHT AND BRAKE LIGHT. WHEN LIGHTS ILLUMINATED THE ENGINE LOST POWER AND WENT INTO LIMP MODE THAT SIGNIFICANTLY REDUCED SPEED. ONCE THAT HAPPENED A SEMI WAS BEHIND ME AND HE HAD TO SLAM ON HIS BRAKES. I WAS ABLE TO PULL RV OVER AND LET IT REST. AFTER 2 HOURS OF BEING ON SIDE OF HIGHWAY, I WAS ABLE TO GET RV STARTED AND BACK ON THE ROAD. I FIXED THE REAR SPEED SENSORS AND TRIED DRIVING RV AGAIN. SAME ISSUE. I WAS ON INTERSTATE 17 WHEN THE 3 LIGHTS ILLUMINATED AND THE RV STALLED COMPLETELY. I HAD NO POWERING STEERING AND STRUGGLED TO SAFELY PULL OVER. RV WILL BE TAKEN BACK TO MERCEDES AND TRY TO TROUBLESHOOT. THERE NEEDS TO BE A RECALL AND MERCEDES NEEDS TO FIX THE ISSUE AS I SEE ON FORUMS THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. LUCKILY, I HAVE NOT HEARD OF ANY INJURIES BUT IF THIS ISSUE HAPPENS TO AN INEXPERIENCED DRIVER, THEY MIGHT PANIC AND CAUSE AN ACCIDENT.

COPY OF TEXT MESSAGE TO K AND M DODGE IN GRAND RAPIDS, MI WHO CURRENTLY HAS MY RV :MIKE BLATTNER AND MISSY WILLMAN, I NEED AN APPT TO DISCUSS MY DODGE SPRINTER CHASSIS RV THAT WAS TOWED 02/21/18 IN THERE BECAUSE IT WOULD NOT SHIFT OUT OF PARK. NICK WITH SERVICE SAID A BRAKE SWITCH AND THE BATTERY WERE NEEDED AND I AUTHORIZED THAT WORK, AND IT WAS COMPLETED. THEN NICK CONTACTED ME SAYING IT WOULD NOT SHIFT OUT OF PARK AND THAT A SHIFTER ASSEMBLY AND AN AMBIENT AIR SENSOR REPLACEMENT WERE NOW REQUIRED TO GET THE RV WORKING. THE SHIFTING PROBLEM IS WHY IT WAS ORIGINALLY TOWED IN. I AM FEELING THAT THE FOCUS OF MY CONCERNS WERE UNADDRESSED INITIALLY BY THE SERVICE DEPT. I SPOKE WITH THE PREVIOUS OWNER AND WAS TOLD THE BATTERY WAS NOT EVEN THREE YRS OLD, YET NICK SAID THAT THE BATTERY THEY TOOK OUT WAS NO LONGER THERE, THAT TWO DAYS AFTER IT WAS TAKEN OUT, IT WAS PICKED UP TO BE RECYCLED. WAS THE BATTERY STILL UNDER WARRANTY? WAS THE BRAKE SWITCH REPLACEMENT NECESSARY, SINCE IT DID NOT TAKE CARE OF THE SHIFTING PROBLEM AFTER THE SERVICE TECHNICIAN REPLACED IT? I WAS TOLD BY A MECHANIC TO MAKE A COMPLAINT WITH NHTSA AS THIS WAS A COMMON PROBLEM HE ENCOUNTERED WITH THE DODGE SPRINTER 3500. NHTSA AGENT, BEAU, GAVE ME AN ODI COMPLAINT #: 11078745, THEN RECOMMENDED I LOG A COMPLAINT WITH FCA NORTH AMERICA, WHICH I DID, AND WAS GIVEN A CASE # 33667091. I AM NOT HAPPY. I NEED TO MEET WITH YOUR K AND M MANAGEMENT TEAM TO ADDRESS MY CONCERNS.