2009 DODGE RAM — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

1 Fire

6

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2009 DODGE RAM

The 2009 DODGE RAM has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC, VISIBILITY:WINDSHIELD WIPER/WASHER. 4 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (3 complaints), Power Train (2 complaints), and Engine (1 complaint).

Recalls for the 2009 DODGE RAM

NHTSA has recorded 6 recalls for the 2009 DODGE RAM, potentially affecting up to 139,873 vehicles.

Recall 10V657000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 15,271 vehicles affected

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 4500 AND 5500 VEHICLES. THESE VEHICLES MAY EXPERIENCE A WEAKENING AND FRACTURE OF THE LEFT BALL STUD ON THE TIE ROD RESULTING IN THE POTENTIAL LOSS OF STEERING.

Consequence: LOSS OF STEERING CONTROL OF THE VEHICLE COULD INCREASE THE RISK OF A CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT OUTER TIE ROD FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Recall 10V009000 — SERVICE BRAKES, HYDRAULIC

| 20,045 vehicles affected

Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.

Consequence: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.

Remedy: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Recall 09E009000 — VISIBILITY:WINDSHIELD WIPER/WASHER

| 1,364 vehicles affected

Defect: CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.

Consequence: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE WIPER MODULE ASSEMBLIES WITH VENTED WIPER MOTOR HOUSINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 28, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Recall 09V084000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

| 65,896 vehicles affected

Defect: CHRYSLER IS RECALLING 65,896 MY 2008-2009 LIGHT AND HEAVY DUTY DODGE RAM PICKUP TRUCKS. THE WINDSHIELD WIPER MODULE MOTOR ASSEMBLY MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPING CAPABILITY.

Consequence: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE WIPER MODULE ASSEMBLIES WITH VENTED WIPER MOTOR HOUSINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Recall 09V158000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

| 36,793 vehicles affected

Defect: CHRYSLER IS RECALLING 36,793 MY 2009 DODGE RAM LIGHT DUTY PICKUP TRUCKS EQUIPPED WITH MANUAL TEMPERATURE CONTROL (MTC) ONLY. THE SOFTWARE PROGRAMMED INTO THE HEATING VENTILATION AND AIR CONDITIONING MODULE MAY CAUSE THE WINDSHIELD DEFROSTING AND DEFOGGING FUNCTIONS TO BECOME INOPERATIVE.

Consequence: THIS CAN DECREASE THE DRIVER'S VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND RESULT IN A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE HVAC MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 3, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-835-1403.

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Recall 09V078000 — POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

| 504 vehicles affected

Defect: CHRYSLER IS RECALLING 504 MY 2009 DODGE RAM 2500/3500 PICKUP TRUCKS HEAVY DUTY CAB CHASSIS WITH MANUAL TRANSMISSION AND POWER ADJUSTABLE PEDAL PACKAGE. THE CLUTCH PEDAL CONNECTING ROD TO THE CLUTCH MASTER CYLINDER MAY SEPARATE FROM THE MASTER CYLINDER. THIS MAY NOT ALLOW DISENGAGEMENT OF THE CLUTCH WHEN THE PEDAL IS DEPRESSED, WHICH COULD RESULT IN UNINTENDED VEHICLE MOVEMENT.

Consequence: INCREASED STOPPING DISTANCE AND ENGINE STALLING MAY OCCUR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CLUTCH MASTER CYLINDER HYDRAULIC SYSTEM FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

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Owner Complaints for the 2009 DODGE RAM

13 complaints have been filed with NHTSA for the 2009 DODGE RAM. Below is a breakdown by vehicle component.

Most Recent Complaints

#11653639 | POWER TRAIN | | N/A miles
The contact owns a 2009 Dodge Ram. The contact received notification of NHTSA Campaign Number: 13V038000 (POWER TRAIN); and the vehicle was taken to the local dealer to be inspected, and it was confirmed that the vehicle qualified for the buyback option under the recall. After contacting the dealer and manufacturer to initiate the buyback process, the recall process was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall resolution and buyback. The contact had not experienced a failure. Parts distribution disconnect.
#11605710 | FUEL SYSTEM, GASOLINE | | 180,000 miles
The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The vehicle was not repaired. The contact stated that about five years prior, the front fuel tank metal strap mounting bracket was replaced under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
#11444690 | ENGINE | | 60,000 miles
The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
#11444690 | POWER TRAIN | | 60,000 miles
The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
#10467016 | STEERING | | 78,000 miles
TL* THE CONTACT OWNS A 2009 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE. THE CHECK ENGINE WARNING LIGHT AND THE SERVICE NEEDED WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE FAILURE WAS NOT DETERMINED. THE DEALER REPLACED THE REAR DRIVER SIDE RIM, THE REAR AND FRONT DRIVER AND PASSENGER SIDE TIRES, AND A REPLACEMENT RELATED TO THE REAR AXLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNAVAILABLE.THE CURRENT MILEAGE WAS 83,000. THE FAILURE MILEAGE WAS 78,000.

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Safety Rating for the 2009 DODGE RAM

NHTSA has not yet tested the 2009 DODGE RAM in its New Car Assessment Program.

Technical Service Bulletins for the 2009 DODGE RAM

Chrysler (FCA US, LLC) has issued 4 technical service bulletins (TSBs) for the 2009 DODGE RAM. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

RT-09-064 — ELECTRICAL SYSTEM:WIRING

DODGE/CHRYSLER: WIRE HARNESS ROUTING. A NUMBER OF VEHICLES SHIPPED WITH AN ENGINE WIRE HARNESS ROUTED ON THE WRONG SIDE OF THE PCV TUBE. DEALERS ARE REQUIRED TO INSPECT AND IF NECESSARY REROUTE THE HARNESS PROPERLY. *PE

TSB-09-041 — ELECTRICAL SYSTEM:SOFTWARE

CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. DEALERS ARE REQUIRED TO FLASH THE ABS MODULE WITH UPDATED SOFTWARE. *PE

TSB-09-041 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. DEALERS ARE REQUIRED TO FLASH THE ABS MODULE WITH UPDATED SOFTWARE. *PE

TSB-09-041 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. DEALERS ARE REQUIRED TO FLASH THE ABS MODULE WITH UPDATED SOFTWARE. *PE

NHTSA Investigations for the 2009 DODGE RAM

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the DODGE RAM

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Other DODGE Models

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