2011 DODGE RAM 5500 — Problems, Recalls & Safety Data
N/A
Safety Rating
34
Owner Complaints
4
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2011 DODGE RAM 5500
The 2011 DODGE RAM 5500 has received a total of 34 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, STEERING:LINKAGES:TIE ROD ASSEMBLY. 9 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (10 complaints), Fuelpropulsion System (5 complaints), and Electrical System (4 complaints).
Recalls for the 2011 DODGE RAM 5500
NHTSA has recorded 5 recalls for the 2011 DODGE RAM 5500, potentially affecting up to 2,224,486 vehicles.
Recall 17V821000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 1,482,874 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle...
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this...
View full details →Recall 16V739000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 74,811 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
View full details →Recall 13V527000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 36,151 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles:...
View full details →Recall 14V635000 — FUEL SYSTEM, DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Recall 14V635000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 315,325 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to...
View full details →Owner Complaints for the 2011 DODGE RAM 5500
34 complaints have been filed with NHTSA for the 2011 DODGE RAM 5500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 10 | 1 | 0 | 2 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 1 | 0 | 0 |
| Engine | 4 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginediesel | 1 | 0 | 1 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 1 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Steeringlinkagestie Rod Assembly | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 1 | 0 | 2 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2011 RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) MONTHS AGO. THE MANUFACTURER HAD NOT SUPPLIED THE PART TO THE DEALER. THE DEALER (JEFF WYLER EASTGATE AUTO MALL, 513-752-3447) WAS CALLED AND COULD NOT DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE METAL STEM THAT IS CONNECTED TO THE PLASTIC HOUSING ACTS AS A GUIDE FOR THE SPRINGING ACTION OF THE SENDER. AS THE FUEL PUMP HEATED UP, INDICATED BY THE BLACK AREA ON THE FUEL SENDER, IT HEATED THE METAL TUBE AND BURNED A HOLE THROUGH THE TANK. THIS CAUSED A LEAK IN THE FUEL TANK AND A SPILL OF FUEL IN EXCESS OF 25 GALLONS AT A GAS STATION.
DIESEL EXHAUST FLUID (DEF) SYSTEM FAILURE. ENGINE LIGHT CAME ON WITH WARNING TO HAVE SERVICED OR VEHICLE WOULD NOT START AFTER XX MILES. WAS DEF SYSTEM, PIPE, INJECTOR, AND SENSORS.
-CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92.
-CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92.
Safety Rating for the 2011 DODGE RAM 5500
NHTSA has not yet tested the 2011 DODGE RAM 5500 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 DODGE RAM 5500
Chrysler (FCA US, LLC) has issued 9 technical service bulletins (TSBs) for the 2011 DODGE RAM 5500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
12457 — STRUCTURE
Molding Sill-Rear
04610124A — SEATS
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
1UU47DX9A — SEATS
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
25-005-14 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
25-006-13 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9002594 — EQUIPMENT
For 2010 model year and newer, the BTSI solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506AD and 05057507AB. Please check your part for correct application. (Prior to 2010, the solenoid was part of the shift cable.)
SB-18-013-13 — ELECTRICAL SYSTEM:SOFTWARE
DODGE: BULLETIN PROVIDING INFORMATION ON THE SELECTIVE ERASING AND REPROGRAMMING OF ENGINE CONTROL MODULE (ECM) WITH NEW SOFTWARE. MODELS 2011 RAM CAB CHASSIS. *PE
SB-21-011-11 — ELECTRICAL SYSTEM:SOFTWARE
DODGE: INFORMATION REGARDING TRANSMISSION CONTROL MODULE (TCM) REPROGRAMMING WITH NEW SOFTWARE. TRUCK IN THIRD AND FOURTH GEAR, AND AT MAXIMUM GROSS COMBINED WEIGHT, ITS DIFFICULT TO CLIMB STEEP GRADES. *PE
SB-21-011-11 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DODGE: INFORMATION REGARDING TRANSMISSION CONTROL MODULE (TCM) REPROGRAMMING WITH NEW SOFTWARE. TRUCK IN THIRD AND FOURTH GEAR, AND AT MAXIMUM GROSS COMBINED WEIGHT, ITS DIFFICULT TO CLIMB STEEP GRADES. *PE
NHTSA Investigations for the 2011 DODGE RAM 5500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE RAM 5500
- 2008 DODGE RAM 5500 — 21 complaints
- 2009 DODGE RAM 5500 — 8 complaints
- 2011 DODGE RAM 5500 (current)
- 2012 DODGE RAM 5500 — 51 complaints
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints