2015 DODGE DURANGO Seatsfront Assemblyhead Restraint Problems

The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 15 MPH, the contact heard an abnormal banging sound coming from the vehicle. The contact stated that the passenger in the front passenger’s seat had been struck in the back of the head by the head rest. There was no injury reported. The contact stated there was no warning light illuminated. The contact stated that the head rest padding had separated from the head rest enclosure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dynamic Head Restraint had deployed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 107,653.

The contact owns a 2015 Dodge Durango. The contact stated while driving 15 MPH, the front passenger's seat headrest deployed inadvertently. There was no warning light illuminated. The contact stated that the front passenger's seat was unoccupied at the time of the failure. The dealer was notified of the failure and referred to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

The contact owns a 2015 Dodge Durango. The contact stated that while driving at approximately 60 MPH, the passenger’s side seat headrest exploded. The vehicle was steered into a gas station where the headrest was inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 65,578.

The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.

HEAD REST RESTRAINT DEPLOYED WHILE DRIVING PASSENGER SEAT.*DT *JS

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 5 MPH, THE DRIVER'S HEADREST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,425.

WHILE SITTING PARKED IN A PARKING SPOT AND ENGINE RUNNING THE HEADREST DEPLOYED WHILE MY HEAD WAS AGAINST IT. THERE WAS NO COLLISION WITH ANY OTHER VEHICLES OR OBJECTS. IT CAUSED MY HEAD TO FLY FORWARD AT AN ACCELERATED RATE CAUSING NECK PAIN AND A MASSIVE HEADACHE. THE NOISE WHEN IT DEPLOYED WAS EXTREMELY LOUD AS IF SOMEONE TOOK A BASEBALL BAT TO THE BACK OF THE HEADREST. WHEN LOOKING INSIDE AFTERWARDS THERE IS BROKEN PIECES OF PLASTIC.*DT*JB*JB*DT *TP