2020 DODGE CHALLENGER — Problems, Recalls & Safety Data
5/5
Safety Rating
32
Owner Complaints
1
Recall
42
Service Bulletins
0
Investigations
Overview of the 2020 DODGE CHALLENGER
The 2020 DODGE CHALLENGER has received a total of 32 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD:CRITICAL FASTENERS, VISIBILITY:WINDSHIELD. 42 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Engine (4 complaints), and Unknown Or Other (4 complaints).
Recalls for the 2020 DODGE CHALLENGER
NHTSA has recorded 2 recalls for the 2020 DODGE CHALLENGER, potentially affecting up to 42,516 vehicles.
Recall 21V516000 — VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
| 21,258 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is...
View full details →Recall 21V516000 — VISIBILITY:WINDSHIELD
| 21,258 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is...
View full details →Owner Complaints for the 2020 DODGE CHALLENGER
32 complaints have been filed with NHTSA for the 2020 DODGE CHALLENGER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 7 | 0 | 1 | 0 | 0 |
| Engine | 4 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 1 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!
In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!
I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!
In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!
I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!
Safety Rating for the 2020 DODGE CHALLENGER
The 2020 DODGE CHALLENGER received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 DODGE CHALLENGER
Chrysler (FCA US, LLC) has issued 42 technical service bulletins (TSBs) for the 2020 DODGE CHALLENGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-039-24 — POWER TRAIN
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or...
S2323000082 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Smart Glass Window Function Inoperative. Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code (DTC) B25B4-2A Pawl Switch Stuck.
1400323 — ELECTRICAL SYSTEM
Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade...
08-221-22 — ELECTRICAL SYSTEM
Flash: Security Gateway Module (SGW) Updates This bulletin involves reprogramming the SGW with the latest available software to enable High Octane functionality for vehiclesthat have installed the Direct Connection Stage Kits. For customers that have the Direct Connection Redeye Stage I and Stage II kits installed on their vehicle, this...
1813422 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After Race Cool Down Fan does not function.
1813422 — POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE:SOFTWARE
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After Race Cool Down Fan does not function.
1813422 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: After Race Cool Down Fan does not function.
1800622 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.
1800622 — POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.
1800622 — SERVICE BRAKES
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.
Showing 10 of 42 technical service bulletins.
NHTSA Investigations for the 2020 DODGE CHALLENGER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE CHALLENGER
- 2015 DODGE CHALLENGER — 181 complaints
- 2016 DODGE CHALLENGER — 107 complaints
- 2017 DODGE CHALLENGER — 70 complaints
- 2018 DODGE CHALLENGER — 113 complaints
- 2019 DODGE CHALLENGER — 90 complaints
- 2020 DODGE CHALLENGER (current)
- 2021 DODGE CHALLENGER — 26 complaints
- 2022 DODGE CHALLENGER — 10 complaints
- 2023 DODGE CHALLENGER — 46 complaints
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