1996 DODGE CARAVAN Vehicle Speed Control Problems

WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.

BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON). *TR

WHILE SHIFTING GEARS TRANSMISSION DOWN SHIFTED ON ITS OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED SPEED SENSOR.*AK

CLOCKSPRING (LOCATED IN THE STEERING WHEEL) FAILURE RESULTED IN LOSS OF USE OF BOTH AIRBAGS, THE CRUISE CONTROL AND THE HORN

FAILURE OF THIS PART CAUSES THE HORN AND THE CRUISE CONTROL TO BE INOPERABLE AND FOR THE AIRBAG LIGHT TO STAY ON ALL THE TIME. WITH THE NUMBER OF FAILURES OF THIS PART, A RECALL IS NECESSARY. MANY PEOPLE WILL NOT FIX AT THE COST OF THE PART AND WILL BE DRIVING AN UNSAFE VEHICLE.*AK

FIRST THE WINDSHIELD WIPERS COME ON AUTOMATICALL,YTHEN THE CRUISE CONTROL STOPS, THEN THE HORN STOPS WORKING, THEN THE AIRBAG LIGHT COMES ON, NOW THE CAR OCCASIONLLY DOESN'T START UNLESS I ADJUST THE STEERING COLUMN

WHILE DRIVING AT ANY SPEED CRUISE CONTROL WILL WORK INTERMITTENTLY. DEALER NOTIFIED. *AK

AIRBAG LIGHT ON , NO SPEED CONTROL, NO HORN. AIRBAG LIGHT INDICATES NONFUNCTIONING RESTRAINT SYSTEM. *AK

EA 01 007/AIR BAG CLOCKSPRING:AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO, BOTH HORN AND CRUISE CONTROL ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

FAILURE STARTED AS AN INTERMITENT ILLUMINATION OF THE AIR BAG LIGHT. LATER NOTICED THAT THE CRUISE CONTROL DID NOT WORK. APRIL 10, 2002 HORN WOULD NOT SOUND WHEN ATTEMPTING TO SIGNAL ANOTHER CAR BACKING OUT OF A PARKING SPOT. AVOIDED THE CAR AND AN DAMAGE. NOW THE AIR BAG LIGHT IS ON CONSTANTLY. NEITHER THE HORN OR CRUISE CONTROL WORK AND I ASSUME THE AIR BAG IS INOPERATIVE. THE VAN IS GOING IN FOR THE FUEL RAIL RECALL ON APRIL 29 AND I WILL ASK ABOUT THE CLOCKSPRING AT THAT TIME.

SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL IS INOPERABLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

DEVICES ON STEERING WHEEL DO NOT WORK. WINDSHIELD WIPERS/ CRUISE CONTROL, AND HORN DO NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AIR BAG LIGHT IS ON, AND HORN/ CRUISE CONTROL DO NOT WORK. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK

DEFECTIVE CLOCK SPRING CAUSED CRUISE CONTROL/ AIR BAG, AND HORN TO MALFUNCTION AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

AIRBAG LIGHT CAME ON AND STAYED ON, NO HORN OR CRUISE CONTROL. A FEW DAYS LATER I READ ABOUT CHRYSLER MINIVANS BEING INVESTIGATED BECAUSE OF FAULTY CLOCKSPRING ASSEMBLIES. AFTER READING THAT, I CALLED OUR DEALER AND ASKED IF THERE WAS A RECALL ON IT. NONE! THIS IS DEFINITELY A SAFETY ISSUE. NO AIRBAG, NO HORN MEANS DANGEROUS DRIVING CONDITIONS. WE HAD TO PAY TO HAVE THE PART REPLACED. AFTER READING THROUGH 96 COMPLAINTS ABOUT THIS PART ON YOUR WEBSITE, I THOUGHT I WOULD ADD MY COMPLAINT. CHRYSLER PAID FOR OUR NEW TRANSMISSION, BUT WE HAD TO PAY LABOR. ALSO PAID FOR THE NEW ELECT. FOR AC KNOB.*AK

THE HORN, SPEED CONTROL AND AIRBAG ARE ALL CONNECTED TO THE STEERING WHEEL THROUGH THE CLOCKSPRING. AT THIS POINT, BOTH THE HORN AND AIRBAG ARE COMPLETELY DISABLED AND THE SPEED CONTROL RARELY FUNCTIONS. I'VE CALLED MY LOCAL DEALER ABOUT RECALLS OR COURTESY REPAIRS AND THEY STATE THAT NONE ARE ALLOWED FOR THIS PROBLEM. REPAIRS HAVE NOT YET BEEN MADE. *AK

AIRBAG LIGHT IS ON CONSTANTLY, HORN WON'T BLOW AND CRUISE CONTROL DOES NOT WORK. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AIRBAG LIGHT STAYS ON, HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK. I WAS TOLD BY DEALER THE CLOCK SPRING NEEDS REPLACING AND THAT THIS DEFAULT COULD CAUSE THE AIRBAGS TO NOT DEPLOY IN A CRASH. THIS IS A SAFETY HAZARD THAT NEEDS TO BE RECALLED BY CHRYSLER. *AK

THE NORN DOES NOT WORK/ CRUISE CONTROL DOES NOT WORK, AND AIR BAG LIGHT STAYS ON, PARKING BRAKE LIGHT TURNS ON EVERY TIME YOU TURN THE WHEEL TO THE LEFT! WINDSHIELD WIPERS COME ON AND OFF WHEN THEY PLEASE, WE HAVE HAD THE TRANSMISSION REPLACED AT 68,000 MILES, WE WERE TOLD THAT WE CANNOT PASS INSPECTION AT OUR MILITARY BASE OVERSEAS UNTIL THIS SAFETY FEATURE IS FIXED!*AK

AIR BAG LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, THE HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. PLEASE ADD FURTHER DETAILS.*AK

EA-01-007; AIR BAG LIGHT ILLUMINATES ON THE DASHBOARD. ALSO, CRUISE CONTROL AND HORN ARE INOPERABLE. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT STAYS ON. HORN AND CRUISE CONTROL ARE INOPERATIVE. CONTACTED DEALER.*AK

AIRBAG LIGHT REMAINS ILLUMINATED ON DASH. HORN AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

EA-01-007/CLOCKSPRING CAUSED AIR BAG LIGHT TO STAY ILLUMINATED WHILE DRIVING, AND HORN/ CRUSIE CONTROL TO BE INOPERABLE. DEALER WAS NOTIFIED AND WILL REPLACED CLOCKSPRING. *AK

WHILE DRIVING AIR BAG LIGHT ILLUMINATED. THIS CAUSED CRUISE CONTROL AND HORN TO MALFUNCTION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING AIRBAG LIGHT ILLUMINATED, CAUSING CRUISE CONTROL AND HORN TO MALFUNCTION. *AK POSSIBLY A CLOCKSPRING FAILURE. *JB

AIRBAG LIGHT ON , HORN DOES NOT WORK AND CRUISE CONTROL DOES NOT WORK. DEALER ACTS AS IF THIS IS A NEW PROBLEM AND HAS NEVER HEARD OF IT.

AIR BAG WARNING LIGHT ILLUMINATED/ HORN AND CRUISE CONTROL INOPERABLE/ SUSPENSION CONTROL ARM WORN OUT, AND WINDSHIELD WIPER PIVOTS AND ARMS WORN OUT. *AK

AIR BAG WARNING LIGHT ILLUMINATED/ HORN AND CRUISE CONTROL INOPERABLE/ SUSPENSION CONTROL ARM WORNOUT, AND WINDSHIELD WIPER PIVOTS AND ARMS WORN OUT. *AK

01 007; AIR BAG CLOCKSPRING: AIR BAG LIGHT REMAINS ON WHILE DRIVING, AND HORN/ CRUISE CONTROL ARE NON OPERATIONAL. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *SLC

DEALER DIAGNOSED THAT THE CLOCK SPRING HAD FAILED WHICH IN TURN CAUSED THE FAILURE OF AN ELECTRICAL MODULE RESULTING IN DISARMING THE AIR BAG, HORN, AND CRUISE CONTROL. TOTAL COST TO REPAIR WAS $644.14.

CLOCK SPRING FAILURE CAUSES HORN AND CRUISE CONTROL TO STOP WORKING AND LIGHTS AIRBAG LIGHT. THIS IS A SERIOUS SAFETY ISSUE.SAME PROBLEM AS EA01007. MANUFACTURER IS FULLY AWARE OF THE PROBLEM, BUT REFUSES TO COVER THE REPAIR COSTS.*AK

WITH THIS OUT YOUR AIR BAGS, HORN AND CRUISE CONTROL FAIL TO OPERATE. *AK

CLOCKSPRING IN STEERING COLUMN FAILED AND MY HORN AND CRUISE CONTROL FAILED AND MY AIRBAG LIGHT CAME ON. I HAD THE CLOCKSPRING REPLACED AT A COST OF $330.28.

AIRBAG LIGHT CAME ON FOR ABOUT A WEEK. THEN, HORN AND CRUISE CONTROL STOPPED FUNCTIONING AT SAME TIME. ALSO, WINDSHIELD WIPERS WILL COME ON BY THEMSELVES. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

EA 01 007/AIR BAG CLOCKSPRING: AIR BAG SENSOR LIGHT REMAINED ON WHILE DRIVING. ALSO, CRUISE CONTROL AND THE HORN WERE INOPERATIVE, AND WINDSHIELD WIPERS WOULD RANDOMLY OPERATE WHILE IN OFF MODE. DEALER/MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

CLOCK SPRING BROKE, CAUSING SEVERAL SAFETY FEATURES IN VEHICLE TO BECOME INOPERABLE. HORN AND CRUISE CONTROL ARE BOTH INOPERABLE. *AK CONSUMER STATES THAT THE FIRST INDICATION OF A PROBLEM WAS THE ILLUMINATION OF THE AIRBAG LIGHT, AND THEN THE CRUISE CONTROL AND HORN BECAME INOPERABLE, THE HORN BEGAN TO SOUND CONSTANTLY EVEN WITH THE VEHICLE TURNED OFF AND KEY OUT OF IGNITION, CONSUMER HAD TO DISCONNECT THE HORN TO GET IT TO TURN OFF. *SLC

AIR BAG LIGHT CAME ON, THEN HORN AND CRUISE CONTROL CEASED TO WORK. *AK

THE CRUISE CONTROL CHANGES SPEED AND MUST BE WATCHED CONTINUALLY. NLM

AIR BAG LIGHT STAYED ON AFTER STARTING VEHICLE UP AND DRIVING. ALSO, HORN AND CRUISE CONTROL DID NOT WORK PROPERLY WHEN PUT TO USE.*AK CLOCKSPRING FAILURE. *SLC

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND VEHICLE STARTED PICKING SPEED AND LANDED IN A DITCH. DRIVER HAD TO TURN VEHICLE OFF. BRAKES BURNED UP AND VEHICLE HAD TO BE TOWED. NOTHING WAS BEING DONE, AND CONSUMER WILL TALK WITH A LAWYER. *AK

AIRBAGS, HORN AND CRUISE CONTROL SPORATICLLY INOPERATIVE. *AK

AIR BAG LIGHT HAS COME ON AND STAYED ON DURING NORMAL OPERATION OF VEHICLE. DEALERSHIP INFORMED CONSUMER THAT THE CLOCK SPRING WAS DEFECTIVE. *NOTE, CRUISE CONTROL AND HORN ALSO FAILED TO FUNCTION. *AK

CRUISE CONTROL, HORN AND AIRBAG INOPERABLE. PAID $221.60 FOR REPAIR 9/13/00 AT TRAIL DODGE DEALER IN INVER GORVE HEIGHTS, MINNESOTA.

AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. CONSUMER HAS TAKEN VEHICLE TO LOCAL DEALERSHIP, AND THEY INFORMED HIM THAT DEFECTIVE COMPONENT WAS CLOCK SPRING. *AK THE HORN AND THE CRUISE CONTROL FAILED AS WELL. *YH

THE TWO TIMES WE HAD FAILURES WITH SIMILAR SYMTOMS (HORN, ENGINE LIGHT, CRUISE, WIPERS, ETC.... ) DIFFERENT PARTS WERE REPLACED. RECENTLY WE HAD ANOTHER "FLUKE" WITH THE WIPERS GOING HAYWIRE (STARTING ON THERE OWN) BUT IT HAS NOT DONE IT AGAIN SINCE. *AK

THE AIRBAG INDICATOR GOES OFF AND ON. THE HORN DOES NOT WORK AND THE CRUISE CONTROL HAS GOTTEN STUCK.*AK

AIR BAG LIGHT CAME ON/OFF/ HORN HAS FAILED TO OPERATE. ALSO, CRUISE CONTROL FAILED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

WHEN TURNING ON THE VEHICLE, I NOTICED THE AIR BAG LIGHT DID NOT GO OFF. THE NEXT DAY I SAW AN ARTICLE IN THE PAPER ABOUT THE PROBLEM AND UPON CHECKING THE HORN AND CRUISE CONTROL, DISCOVERED THEY DID NOT WORK EITHER. I TOOK THE ARTICLE TO THE DEALER BUT THEY SAID THE ITEM WAS NOT UNDER RECALL AND WOULD COST $210 TO REPAIR. I'LL WAIT FOR YOU TO ISSUE THE RECALL!*AK

CLOCKSPRING FAILED ALSO DISABLING THE HORN AND THE CRUISE CONTROL. AFTER CONTACTING THE DEALER ABOUT THE AIRBAG LIGHT BEING ON AND DESCRIBING THE SYMPTOMS I WAS TOLD IT WAS GOING TO BE THE CLOCKSPRING. THE SERVICE DEPARTMENT ACKNOWLEDGED THIS IS A COMMON FAILURE IN THE CARAVAN BUT REFUSED TO WARRANT IT AS VEH OUT OF MANUFACTURERS WARRANTY. CONTACTED DAIMLER-CHRYSLER CUSTOMER SERVICE AND THEY ACKNOWLEDGED THE PROBLEM IS WIDESPREAD BUT NO RECALL ISSUED AND THEY ARE UNWILLING TO REIMBURSE ME AT THIS TIME.