NHTSA Complaint #742952 — 1996 DODGE CARAVAN

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	742952
Vehicle	1996 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	February 15, 2001
Date Filed	April 3, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

CLOCKSPRING FAILED ALSO DISABLING THE HORN AND THE CRUISE CONTROL. AFTER CONTACTING THE DEALER ABOUT THE AIRBAG LIGHT BEING ON AND DESCRIBING THE SYMPTOMS I WAS TOLD IT WAS GOING TO BE THE CLOCKSPRING. THE SERVICE DEPARTMENT ACKNOWLEDGED THIS IS A COMMON FAILURE IN THE CARAVAN BUT REFUSED TO WARRANT IT AS VEH OUT OF MANUFACTURERS WARRANTY. CONTACTED DAIMLER-CHRYSLER CUSTOMER SERVICE AND THEY ACKNOWLEDGED THE PROBLEM IS WIDESPREAD BUT NO RECALL ISSUED AND THEY ARE UNWILLING TO REIMBURSE ME AT THIS TIME.

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