2013 CRUISER RV VIEWFINDER Problems, Recalls & Safety Rating

Overview of the 2013 CRUISER RV VIEWFINDER

The 2013 CRUISER RV VIEWFINDER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES. The most commonly reported problem area is the Suspension (1 complaint).

Recalls for the 2013 CRUISER RV VIEWFINDER

NHTSA has recorded 1 recall for the 2013 CRUISER RV VIEWFINDER, potentially affecting up to 41 vehicles.

Recall 13V649000 — LATCHES/LOCKS/LINKAGES

January 20, 2014 | 41 vehicles affected

Defect: Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Consequence: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.

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Owner Complaints for the 2013 CRUISER RV VIEWFINDER

1 complaint has been filed with NHTSA for the 2013 CRUISER RV VIEWFINDER. Below is a breakdown by vehicle component.

Suspension

Complaints: 1

Component	Complaints	Crashes	Fires	Injuries	Deaths
Suspension	1	0	0	0	0

Most Recent Complaints

#10875856 | SUSPENSION | June 22, 2016 | N/A miles

TL* THE CONTACT OWNS A 2013 CRUISER RV VIEWFINDER BEING HAULED BY A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE MANUFACTURER WAS NON-COMPLIANT WITH THE WEIGHT DISTRIBUTION FOR THE TRAVEL TRAILER, WHICH CAUSED A FAILURE MORE THAN ONCE. WHILE THE VEHICLE WAS HAULING THE TRAILER, THE WHEELS WOBBLED EXTENSIVELY AND THE TRAILER SWAYED IN AN UNSAFE MANNER. IN ADDITION, THE AXLES FRACTURED AND THE SPRINGS FAILED. THE DEALER REPLACED ALL OF THE AXLES AND THE SPRINGS, BUT THE FAILURE RECURRED. AFTER THE REPAIR REMEDY, THE TRAILER STILL WOBBLED EXCESSIVELY AND THE SUSPENSION WAS UNSTABLE DUE TO THE FAILURE OF THE WEIGHT DISTRIBUTION CONCERNING THE COMPONENTS BEING STRESSED. THE DEALER WAS NOTIFIED AND THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS AT THE DEALER FOR MORE THAN A MONTH AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE TRAVEL TRAILER WOULD BE REPAIRED. THERE WAS NO MILEAGE.