2013 CROSSROADS SUNSET TRAIL — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2013 CROSSROADS SUNSET TRAIL
The 2013 CROSSROADS SUNSET TRAIL has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problem area is the Suspension (1 complaint).
Recalls for the 2013 CROSSROADS SUNSET TRAIL
NHTSA has recorded 1 recall for the 2013 CROSSROADS SUNSET TRAIL, potentially affecting up to 1,205,997 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Owner Complaints for the 2013 CROSSROADS SUNSET TRAIL
1 complaint has been filed with NHTSA for the 2013 CROSSROADS SUNSET TRAIL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE ELECTRIC STABILIZING JACKS EXTEND ON THEIR OWN. THEY EXTEND WHILE SITTING STILL AS WELL AS DRIVING. THE MANUAL ELECTRIC SWITCH WILL NOT ENGAGE TO RETRACT THEM UNTIL THEY HAVE FULLY EXTENDED. WHILE WE WERE DRIVING THIS HAPPENED SEVERAL TIMES AND ONE TIME ALMOST CAUSED US TO HAVE AN ACCIDENT. I SAW THEM IN THE TRUCK MIRROR AND ALERTED MY HUSBAND WE HAD TO PULL OVER IMMEDIATELY AS THEY WOULD NOT STOP EXTENDING. BY THE TIME WE PULLED OVER, THEY WERE FULLY EXTENDED AND EVEN JACKED UP THE BACK OF OUR TRUCK. IT DUG THE FOOT OF THE JACK INTO THE ASPHALT TO WHERE WE HAD TO USE A LARGE 3 TON JACK TO "JACK' UP THE TRAILER ENOUGH TO DISLODGE THE FOOT FROM THE ASPHALT. WE THEN MANUALLY RETRACED THE JACKS AND HAD TO "C-CLAMP" THEM IN ORDER TO ENSURE THEY WOULD NOT EXTENDED AGAIN WHILE DRIVING SO THAT WE COULD RUN IT TO THE SHOP. THE SHOP THOUGHT THEY HAD FIXED THEM BY REPLACING THE SWITCHES, BUT AS WE WERE DRIVING HOME, REMIND YOU-WE WERE DRIVING...THEY EXTENDED AGAIN CAUSING A SAFETY ISSUE. WE HAD TO REMOVE THE ELECTRIC WIRE SO THAT NO ELECTRICITY COULD GO THROUGH THEM IN ORDER TO GET BACK TO THE SHOP. I HAVE READ THIS TO BE AN ISSUE WITH MANY PEOPLE WHO OWN THE CROSSROADS SUNSET TRAIL. THERE SHOULD BE A RECALL ON THESE TRAVEL TRAILERS THAT HAVE THE ELECTRIC STABILIZING JACKS. ALSO, WHILE THE TRAILER WAS PARKED IN OUR DRIVEWAY....TWO TIMES IN A WEEK THEY EXTENDED ON THEIR OWN LEAVING THE FRONT OF OUR TRAILER FULLY OFF THE GROUND. IF WE DID NOT HAVE TIRE BRAKES BETWEEN OUR TIRES, IT WOULD HAVE ROLLED INTO OUR HOME DUE TO THE GRADE OF THE DRIVE.
Safety Rating for the 2013 CROSSROADS SUNSET TRAIL
NHTSA has not yet tested the 2013 CROSSROADS SUNSET TRAIL in its New Car Assessment Program.
Technical Service Bulletins for the 2013 CROSSROADS SUNSET TRAIL
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 CROSSROADS SUNSET TRAIL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CROSSROADS SUNSET TRAIL
- 2008 CROSSROADS SUNSET TRAIL — 0 complaints
- 2009 CROSSROADS SUNSET TRAIL — 0 complaints
- 2010 CROSSROADS SUNSET TRAIL — 0 complaints
- 2011 CROSSROADS SUNSET TRAIL — 1 complaint
- 2012 CROSSROADS SUNSET TRAIL — 0 complaints
- 2013 CROSSROADS SUNSET TRAIL (current)
- 2014 CROSSROADS SUNSET TRAIL — 0 complaints
- 2015 CROSSROADS SUNSET TRAIL — 3 complaints
- 2016 CROSSROADS SUNSET TRAIL — 1 complaint
- 2017 CROSSROADS SUNSET TRAIL — 2 complaints
- 2018 CROSSROADS SUNSET TRAIL — 0 complaints
Other CROSSROADS Models
- CROSSROADS ZINGER — 14 total complaints
- CROSSROADS REDWOOD — 13 total complaints
- CROSSROADS CRUISER — 12 total complaints
- CROSSROADS PARADISE POINTE — 7 total complaints
- CROSSROADS SILVERADO — 6 total complaints
- CROSSROADS ELEVATION — 4 total complaints
- CROSSROADS ALL STAR — 3 total complaints
- CROSSROADS CROSS ROAD — 1 total complaint