Vehicle Safety Data

2011 CROSSROADS SUNSET TRAIL — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

2

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2011 CROSSROADS SUNSET TRAIL

The 2011 CROSSROADS SUNSET TRAIL has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT. 1 technical service bulletin have been issued by Crossroads RV for this model year. The most commonly reported problem area is the Equipmentrecreational Vehicletrailer (1 complaint).

Recalls for the 2011 CROSSROADS SUNSET TRAIL

NHTSA has recorded 2 recalls for the 2011 CROSSROADS SUNSET TRAIL, potentially affecting up to 1,206,003 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 10V495000 — EQUIPMENT

| 6 vehicles affected

Defect: CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy: CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD...

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Owner Complaints for the 2011 CROSSROADS SUNSET TRAIL

1 complaint has been filed with NHTSA for the 2011 CROSSROADS SUNSET TRAIL. Below is a breakdown by vehicle component.

Equipmentrecreational Vehicletrailer
Complaints: 1

Most Recent Complaints

#10484381 | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | | N/A miles
CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENCY SITUATIONS, BUT RATHER AN ELECTRICAL BYPASS SYSTEM THAT WAS NOT ACCESSIBLE BECAUSE IT WAS HIDDEN ON A SIDEWALL CABINET NEXT TO THE FLOOR. TO MAKE THE SLIDE OUT TRAVEL READY BY PUSHING IT BACK IN, REQUIRED A STEP LADDER, TOOLS, SPECIFIC MECHANICAL KNOWLEDGE OF THE SLIDE OUT SYSTEM AND THREE PEOPLE TO PUSH IT BACK.

Safety Rating for the 2011 CROSSROADS SUNSET TRAIL

NHTSA has not yet tested the 2011 CROSSROADS SUNSET TRAIL in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CROSSROADS SUNSET TRAIL

Crossroads RV has issued 1 technical service bulletin (TSBs) for the 2011 CROSSROADS SUNSET TRAIL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-30 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

CROSSROADS RV: SEE DOCUMENT SEARCH BUTTON FOR LETTER. RV MANUFACTURED WITHOUT 15 AMP AND 30 AMP MINI BREAKER AND NEEDS TO BE INSPECTED FOR PROPER MINI BREAKER SETUP INSTALLATION ALLOWING OPTIMAL PERFORMANCE. MODEL SUNSET TRAIL & HILL COUNTRY 5TH WHEEL. NO MODEL YEARS LISTED. *PE

NHTSA Investigations for the 2011 CROSSROADS SUNSET TRAIL

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CROSSROADS SUNSET TRAIL

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Other CROSSROADS Models

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