2011 CROSSROADS CRUISER — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2011 CROSSROADS CRUISER

The 2011 CROSSROADS CRUISER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:OTHER:LABELS. The most commonly reported problem area is the Tires (1 complaint).

Recalls for the 2011 CROSSROADS CRUISER

NHTSA has recorded 2 recalls for the 2011 CROSSROADS CRUISER, potentially affecting up to 1,206,074 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 12V232000 — EQUIPMENT:OTHER:LABELS

| 77 vehicles affected

Defect: CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 CROSSROADS CRUISER RECREATIONAL TRAILERS, MANUFACTURED FROM AUGUST 5, 2010, THROUGH DECEMBER 15, 2010. THESE VEHICLES WERE MANUFACTURED WITH INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG, TIRE AND LOADING INFORMATION LABEL AND THE RECREATIONAL VEHICLE CARGO CARRYING CAPACITY LABEL. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD...

Consequence: AN INACCURATE LABEL COULD LEAD TO IMPROPER VEHICLE LOADING SPECIFICATIONS WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE.

Remedy: CROSSROADS WILL NOTIFY OWNERS AND PROVIDE CORRECTED LABELS. OWNERS MAY CONTACT THOR INDUSTRIES AT 937-596-7965 OR CROSSROADS AT 260-593-2866.

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Owner Complaints for the 2011 CROSSROADS CRUISER

1 complaint has been filed with NHTSA for the 2011 CROSSROADS CRUISER. Below is a breakdown by vehicle component.

Most Recent Complaints

#10870963 | TIRES | | 10,500 miles
TIRE COMPLAINT ON GOODYEAR MARATHON ST 235-80-16R. WE PURCHASED FOUR TIRES ON FEB 2014 FOR OUR 2012 CROSSROADS CRUISER FIFTH WHEEL VIN # [XXX]. WE HAVE HAD TWO BLOWOUTS IN LESS THAN ONE YEAR. EACH TIME THERE WAS TREAD SEPARATION. THE LAST EVENT OCCURRED ON MAY 15TH OF THIS YEAR. AS WITH THE FIRST OCCURRENCE, THERE WAS NO WARNING AND THE TIRES WERE PROPERLY INFLATED AND CHECKED PRIOR TO STARTING THE TRIP. IN REVIEWING THE OTHER COMPLAINTS ON THESE TRAILER TIRES FROM OTHER RV OWNERS, I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE TIRES. BY NOT REACTING TO THE MANY COMPLAINTS YOU ARE PUTTING UNSUSPECTING RV OWNERS AND OTHER DRIVERS AT RISK.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Safety Rating for the 2011 CROSSROADS CRUISER

NHTSA has not yet tested the 2011 CROSSROADS CRUISER in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CROSSROADS CRUISER

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2011 CROSSROADS CRUISER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CROSSROADS CRUISER

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Other CROSSROADS Models

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