2002 COUNTRY COACH ALLURE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
5
Recalls
0
Service Bulletins
1
Investigation
Overview of the 2002 COUNTRY COACH ALLURE
The 2002 COUNTRY COACH ALLURE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer (1 complaint), Latcheslockslinkages (1 complaint), and Visibilitydefrosterdefoggerhvac Systemheater Core (1 complaint).
Recalls for the 2002 COUNTRY COACH ALLURE
NHTSA has recorded 5 recalls for the 2002 COUNTRY COACH ALLURE, potentially affecting up to 4,048 vehicles.
Recall 07V031000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 2,406 vehicles affected
Defect: CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR...
View full details →Recall 04V237000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 296 vehicles affected
Defect: ON CERTAIN MOTOR HOMES, THE STRIKER PLATE OF THE STORAGE BAY COMPARTMENT DOOR LATCH IS POSITIONED IN PROXIMITY TO THE RELEASE MECHANISM LOCATED ON THE FACE OF THE SLIDE CARGO TRAY FRAME.
Consequence: CUSTOMERS CAN CATCH A FINGER WHEN OPERATING THE RELEASE OF THE SLIDE CARGO TRAY.
Remedy: DEALERS WILL INSTALL TWO (2) PULL HANDLES, A LATCH EXTENSION, AND A WARNING LABEL ON EACH AFFECTED SLIDE TRAY. THE RECALL BEGAN ON AUGUST 27, 2004. OWNERS SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
View full details →Recall 01V322003 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 194 vehicles affected
Defect: VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Consequence: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME...
View full details →Recall 01V111002 — SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
| 667 vehicles affected
Defect: VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH CUMMINS ISC AND ISL DIESEL ENGINES. THE INTERNAL FRONT BUSHING CAN SPIN, CAUSING DAMAGE TO THE AIR COMPRESSOR, AND POSSIBLY TO THE SPINDLE DRIVE AT THE REAR FACE OF THE AIR COMPRESSOR WHICH IS USED TO PROVIDE POWER TO THE VEHICLE HYDRAULIC PUMP. FAILURE OF THE AIR COMPRESSOR'S SPINDLE DRIVE COULD LEAD TO LOSS...
Consequence: WITHOUT POWER ASSIST, THE VEHICLE BECOMES VERY DIFFICULT TO TURN AND COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: CUMMINS WILL NOTIFY COUNTRY COACH CUSTOMERS AND REPLACE THE AIR COMPRESSOR FREE OF CHARGE. OWNER NOTIFICATION BEGAN MARCH 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE...
View full details →Recall 03V109000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 485 vehicles affected
Defect: ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.
Consequence: IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.
Remedy: THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE...
View full details →Owner Complaints for the 2002 COUNTRY COACH ALLURE
3 complaints have been filed with NHTSA for the 2002 COUNTRY COACH ALLURE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 1 | 0 |
| Visibilitydefrosterdefoggerhvac Systemheater Core | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
DUE TO A FAULTY DESIGN IN THE LATCHING SYSTEM, THE LEFT TIP OF MY INDEX FINGER WAS SEVERED WHILE CLOSING THE RV BASEMENT STORAGE SLIDE TRAY. *TR
TL*THE CONTACT OWNS A 2002 COUNTRY COACH ALLURE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT HE HAD HIS DOMETIC REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V031000 (EQUIPMENT:RECREATIONAL). HE HAD A SAFETY CONCERN THAT THE REMEDY OUTLINED IN THE RECALL WAS INSUFFICIENT BECAUSE THE SECONDARY BURNER HOUSING INSTALLED DOES NOT PREVENT A FAILURE; IT JUST CONTAINS THE FIRE, SHOULD ONE START. SECONDLY, THE REPAIR BLOCKS THE SHUT OFF SWITCH FOR THE PROPANE GAS VALVE. HE CALLED DOMETIC AND THEY STATED THAT THE FAILURE COULD OCCUR EVEN AFTER THE REPAIR. DOMETIC WOULD NOT ASSUME LIABILITY IN THE EVENT OF A FAILURE. THE CURRENT MILEAGE WAS 40,000. UPDATED 07/08/08. *BF UPDATED *JB
THE DASH HEATER/DEFROSTER SYSTEM WILL NOT PRODUCE HEAT WHILE TRAVELING. WHEN STOPPED, SUCH AS AT A STOP LIGHT, THE HEATER WORKS FINE. THIS MAKES THE COACH UNFIT FOR USE ON COOL OR COLD DAYS. THIS CREATES SAFETY HAZARD WHEN THE DEFROSTER CANNOT CLEAR THE WINDSHIELD WITH ONLY BLOWING COLD AIR. THE COACH HAS BEEN IN FOR SERVICE TWICE FOR THIS PROBLEM, THE LAST TIME FOR SIX WEEKS AND NO PROGRESS HAS BEEN MADE TO FIND A SOLUTION. COUNTRY COACH REPORTS THAT THERE ARE SEVERAL COACH OWNERS REPORTING THIS SAME PROBLEM. WITHOUT A USABLE HEATER/DEFROSTER SYSTEM THESE COACHS SHOULD BE RULED UNSAFE AND BE RECALLED IMMEDIATELY. BOB MUSSMAN. *AK
Safety Rating for the 2002 COUNTRY COACH ALLURE
NHTSA has not yet tested the 2002 COUNTRY COACH ALLURE in its New Car Assessment Program.
Technical Service Bulletins for the 2002 COUNTRY COACH ALLURE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 COUNTRY COACH ALLURE
NHTSA has opened 1 investigation into potential safety defects in the 2002 COUNTRY COACH ALLURE.
Other Model Years of the COUNTRY COACH ALLURE
- 1997 COUNTRY COACH ALLURE — 0 complaints
- 1998 COUNTRY COACH ALLURE — 0 complaints
- 1999 COUNTRY COACH ALLURE — 9 complaints
- 2000 COUNTRY COACH ALLURE — 1 complaint
- 2001 COUNTRY COACH ALLURE — 0 complaints
- 2002 COUNTRY COACH ALLURE (current)
- 2003 COUNTRY COACH ALLURE — 1 complaint
- 2004 COUNTRY COACH ALLURE — 2 complaints
- 2005 COUNTRY COACH ALLURE — 3 complaints
- 2006 COUNTRY COACH ALLURE — 2 complaints
- 2007 COUNTRY COACH ALLURE — 0 complaints
Other COUNTRY COACH Models
- COUNTRY COACH INTRIGUE — 31 total complaints
- COUNTRY COACH INSPIRE — 17 total complaints
- COUNTRY COACH MAGNA — 17 total complaints
- COUNTRY COACH AFFINITY — 4 total complaints
- COUNTRY COACH MPV — 3 total complaints
- COUNTRY COACH COUNTRY COACH — 2 total complaints
- COUNTRY COACH MAX — 2 total complaints
- COUNTRY COACH TRIBUTE — 2 total complaints