NHTSA Complaint #10028991 — 2002 COUNTRY COACH ALLURE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

Complaint Details

ODI Number	10028991
Vehicle	2002 COUNTRY COACH ALLURE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	March 1, 2003
Date Filed	July 23, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

THE DASH HEATER/DEFROSTER SYSTEM WILL NOT PRODUCE HEAT WHILE TRAVELING. WHEN STOPPED, SUCH AS AT A STOP LIGHT, THE HEATER WORKS FINE. THIS MAKES THE COACH UNFIT FOR USE ON COOL OR COLD DAYS. THIS CREATES SAFETY HAZARD WHEN THE DEFROSTER CANNOT CLEAR THE WINDSHIELD WITH ONLY BLOWING COLD AIR. THE COACH HAS BEEN IN FOR SERVICE TWICE FOR THIS PROBLEM, THE LAST TIME FOR SIX WEEKS AND NO PROGRESS HAS BEEN MADE TO FIND A SOLUTION. COUNTRY COACH REPORTS THAT THERE ARE SEVERAL COACH OWNERS REPORTING THIS SAME PROBLEM. WITHOUT A USABLE HEATER/DEFROSTER SYSTEM THESE COACHS SHOULD BE RULED UNSAFE AND BE RECALLED IMMEDIATELY. BOB MUSSMAN. *AK

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