2020 CHRYSLER PACIFICA Seats Problems
4 NHTSA complaints on file
Seats Issues in the 2020 CHRYSLER PACIFICA
4 seats complaints have been filed with NHTSA for the 2020 CHRYSLER PACIFICA. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Seats Complaints
Steering wheel gets stuck in place when making wide turns and especially curves on winding roads. You have to jerk steering wheel out of what feels like a locked/stuck position. Power steering light (lamp) comes on with noise but immediately turns off. Power steering light has been coming on and off inconsistently starting in 2023. I have many videos/pictures of light on. It has never stayed on for long enough time to get it to dealer still lit and I do not have money for the diagnostic testing that dealer says they require just to have said dealer look at it and tell me they can't replicate the problem therefore there is no problem. I've been terrified of it overcorrecting itself when coming out of the stuck position while at high speeds or on narrow high elevation roads resulting in a serious accident injuring or killing myself and my family...
Cable system inside 2nd row seat broke so that it can no longer anchor in place. The back of the seat folds back/forth and unable to secure in place, the seat slides forward/backward freely on the track. Seems to be a known issue (multiple forums online).
Both middle seats have failed. The cable that allows the seat to slide tilt forward has a Very strong spring and a very weak plastic housing. The replacement cable is unavailable because they’ve had so many issues with this happening. There are Years of complaints on Reddit regarding this problem. The seat won’t lock upright or lock in place. I built a workaround to make the seat usable again
I JUST PURCHASED A NEW 2020 PACIFICA AND DISCOVERED IT HAS FIXED SECOND ROW SEAT HEADRESTS. THE USER'S MANUAL THAT CAME WITH MY VAN SHOWS ILLUSTRATIONS OF THE HEADRESTS WITH ARROWS POINTING TO THE HEADREST'S ADJUSTMENT BUTTONS ARE BUT THOSE BUTTONS DO NOT EXIST IN MY VAN. THERE ARE ALSO WRITTEN INSTRUCTIONS ON HOW TO ADJUST OR REMOVE THE HEADRESTS BUT I CANNOT DO THAT BECAUSE OF THE MISSING BUTTONS. THE DEALERSHIP VERIFIED THAT THE HEADRESTS ARE FIXED. THE FIXED HEADRESTS MEAN THAT MY FORWARD-FACING CARSEATS (THAT USE THE SEATBELT TO SECURE THEM) DO NOT FIT PROPERLY (SEE ATTACHED PICTURES) AND THEREFOR ARE UNSAFE. THE BASE OF THE CARSEAT SITS SQUARELY ON THE VAN'S SEAT BUT ONLY THE TOP EDGE OF THE BACK OF THE CARSEAT MAKES CONTACT WITH THE VAN SEAT, AT THE MIDDLE OF THE HEADREST. THERE IS A 1-4 INCH GAP BETWEEN THE BACK OF THE CARSEAT...
Other 2020 CHRYSLER PACIFICA Problem Areas
Electrical System
54 complaints
Engine
43 complaints
Power Train
33 complaints
Steering
26 complaints
Unknown Or Other
17 complaints
Fuelpropulsion System
6 complaints
Forward Collision Avoidance Automatic Emergency Braking
5 complaints
Service Brakes
5 complaints
Engine And Engine Cooling
3 complaints
Structurebody
3 complaints
Suspension
3 complaints
Vehicle Speed Control
3 complaints
Visibilitywiper
3 complaints
Air Bags
2 complaints
Hybrid Propulsion System
2 complaints
Wheels
2 complaints
Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware
1 complaint
Exterior Lighting
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Latcheslockslinkagesfuelingcharging Doorhatchportlatchlock Release System
1 complaint
Power Trainautomatic Transmission
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Seat Belts
1 complaint
Suspensionfrontshock Absorber
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlthrottle
1 complaint
Visibility
1 complaint