NHTSA Complaint #11685987 — 2020 CHRYSLER PACIFICA

Steering wheel gets stuck in place when making wide turns and especially curves on winding roads. You have to jerk steering wheel out of what feels like a locked/stuck position. Power steering light (lamp) comes on with noise but immediately turns off. Power steering light has been coming on and off inconsistently starting in 2023. I have many videos/pictures of light on. It has never stayed on for long enough time to get it to dealer still lit and I do not have money for the diagnostic testing that dealer says they require just to have said dealer look at it and tell me they can't replicate the problem therefore there is no problem. I've been terrified of it overcorrecting itself when coming out of the stuck position while at high speeds or on narrow high elevation roads resulting in a serious accident injuring or killing myself and my family or someone else on the roadways. Back seat (3rd row) driver side half folds itself down at random times without indication. It has trapped my kids several times, which makes me worry for their safety/suffication when we have to use that seat. It tends to happen more when the temperature is cold outside. This began before 65k miles. I took it to dealer for inspection and they called it a user error. This is not a user error and has happened more than 50 times in 4 years. Nothing is stored under the seat and no buttons were within access to children any of the times the seat malfunctioned and closed on my children. My 2020 Chrysler Pacifica is a true safety hazard. It is available for inspection at anytime.