2011 CHEVROLET SILVERADO 2500 Steering Problems

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED THAT THE STEERING SYSTEM WAS PULLING HARD TO THE LEFT WHILE DRIVING 40 MPH. THE STEERING WHEEL WOBBLED MUCH MORE WHEN DRIVING UPHILL VERSUS DOWNHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT LEAST FIVE TIMES WHO INSPECTED THE FAILURE AND ADVISED THAT THEY WERE UNABLE TO FIND THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A MINIMUM OF TEN TIMES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.

WHEN TRAVELING ON A GRAVEL ROAD OR DRIVING ON SOME PAVED ROADS, THE STEERING WHEEL OF MY TRUCK PULLS BACK AND FORTH IN MY HAND AND GRABS ON BUMPS. THIS SUMMER THE PROBLEM WAS SO SEVERE I GOT UNDER THE TRUCK TO SEE WHAT MAY BE CAUSING THE MOVEMENT. I FOUND OUT THERE WAS NO STEERING STABILIZER SHOCK INSTALLED ON THE TRUCK. THE BRACKETS TO HOUSE THE STABILIZER SHOCK ARE THERE, BUT THE STEERING STABILIZER SHOCK ITSELF IS NOT THERE. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD BY DEALER THAT THE TRUCK DOESN'T COME WITH A STEERING STABILIZER SHOCK. HE DIDN'T SEEM TO KNOW WHY THE TRUCKS DON'T COME WITH THE STABILIZER SHOCK, BUT THERE IS AN AFTER-MARKET PART THAT THE CUSTOMER CAN ORDER AND THEY WILL INSTALL FOR ABOUT $200. I CONTACTED GENERAL MOTORS TO ASK FOR AN EXPLANATION AS TO WHY SUCH AN IMPORTANT STEERING...

NEW VEHICLE FRONT END SUSPENSION BEGAN TO RANDOMLY VIOLENTLY SHAKE AT DIFFERENT SPEEDS (ONCE @ 55 MPH & ONCE @ 70 MPH). THE SHAKING WAS SO BAD THAT THE DRIVER COULD BARLEY HOLD THE WHEEL STRAIGHT TO AVOID LOSING CONTROL & CRASHING. WHILE THIS WAS HAPPENING THE VEHICLE 4 WD LIGHT WAS BLINKING DESPITE THE FACT THAT THE VEHICLE WAS IN 2 WD. ONCE DRIVER WAS ABLE TO PULL OVER HE INSPECTED THE OUTSIDE OF THE VEHICLE TO FIND NO MECHANICAL ISSUES (NO FLAT TIRES, THINGS IN THE WHEELS, ETC...). DRIVER THEN BEGAN DRIVING AGAIN & THE VEHICLE WAS FINE AS IF NOTHING HAPPENED. DRIVER CALLED ONSTAR & THEY STATED THERE WERE NO FAULT CODES IN THE SYSTEM. SEVERAL DAYS LATER THE SAME THING HAPPENED WHILE DRIVING AT 70 MPH. THIS TIME THE DRIVER NEARLY GOT INTO A ROLL OVER ACCIDENT. HE WAS ABLE TO GET THE VEHICLE TO THE...