2010 CHEVROLET SILVERADO 1500 Structure Problems

THE DASH IS CRACKED EVERYWHERE PIECE IS BREAKING OFF!! *TR

NOTICED DASH CRACKED, ON PASSENGER SIDE ON CORNER OF AIR BAG INSERT. I WENT ONLINE TO FIND THIS CRACK AND OTHERS COMMON ON I BELIEVE 2007 - 2013 GM TRUCKS. I THEN CONTACTED MY GM DEALER, EDENTON MOTORS, EDENTON NC ON 12/16/2015. I SPOKE WITH PATTY IN SERVICE DEPT. I QUESTIONED HER AS TO THE POSSIBLE DANGERS OF THE DASH FRAGMENTATION, IF THE AIRBAG SHOULD GO OFF? SHE ADVISED THAT THERE WERE NO RECALLS OR SERVICE BULLETINS FOR MY 2010 CHEV SILVERADO 1500 LT. I THEN CALLED GM CUSTOMER CARE AND SPOKE WITH ANOTHER REP. THEY ASSIGNED ME A CASE # [XXX], THEY ASKED FOR VIN, MILEAGE, DEALER NAME AND WHO I HAD SPOKE WITH AT EDENTON MOTORS (PATTY) ALSO THERE WERE NO RECALLS. I AGAIN VOICED MY CONCERN OVER POSSIBILITY OF DASH FRAGMENTING AND POSSIBLE INJURY. HE IN TURN AT MY REQUEST TRANSFERRED ME TO A SUPERVISOR "[XXX]" EXPLAINED...

TL*THE CONTACT OWNS A 2010 CHEVROLET SILVERADO C1500. HIS FINGER BECAME LODGED IN A HOLE INSIDE THE BED OF THE TRUCK. WHILE THE VEHICLE WAS PARKED HE ENTERED THE VEHICLE FROM THE SIDE STEPPING ON THE REAR TIRE AND PLACING HIS HAND ON THE BED RAIL AND CUT HIS FINGER. A REPORT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 375.