2015 CHEVROLET CAPTIVA — Problems, Recalls & Safety Data

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3/5

★★★☆☆

Safety Rating

23

Owner Complaints

3 Crashes

0

Recalls

NO ACTIVE RECALLS

11

Service Bulletins

0

Investigations

Overview of the 2015 CHEVROLET CAPTIVA

The 2015 CHEVROLET CAPTIVA has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 3 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 11 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Engine (4 complaints), and Unknown Or Other (3 complaints).

Recalls for the 2015 CHEVROLET CAPTIVA

There are no recalls on file with NHTSA for the 2015 CHEVROLET CAPTIVA. No Active Recalls

Owner Complaints for the 2015 CHEVROLET CAPTIVA

23 complaints have been filed with NHTSA for the 2015 CHEVROLET CAPTIVA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11714712 | ENGINE | | N/A miles
My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.
#11714712 | POWER TRAIN | | N/A miles
My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.
#11714712 | UNKNOWN OR OTHER | | N/A miles
My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.
#11644946 | ELECTRICAL SYSTEM | | N/A miles
The Chevy Captiva I have has been in multiple shops and NOBODY knows why it randomly has electrical problems and all the locks go on and off while driving and the RPM speeds up and slows down all by itself. The engine and transmission has been replaced among other things in the vehicle. This is a hazard to myself and anybody on the road. It has been to multiple mechanics in my city and not one person can figure out why the car does this. The engine misfires while driving and I’ve almost been in multiple wrecks because the car genuinely has a mind of its own! How many more times does this need to happen before a serious accident. This vehicle needs to be recalled before a serious accident happens at only the fault of a vehicle that should have been recalled years ago!
#11644946 | ENGINE | | N/A miles
The Chevy Captiva I have has been in multiple shops and NOBODY knows why it randomly has electrical problems and all the locks go on and off while driving and the RPM speeds up and slows down all by itself. The engine and transmission has been replaced among other things in the vehicle. This is a hazard to myself and anybody on the road. It has been to multiple mechanics in my city and not one person can figure out why the car does this. The engine misfires while driving and I’ve almost been in multiple wrecks because the car genuinely has a mind of its own! How many more times does this need to happen before a serious accident. This vehicle needs to be recalled before a serious accident happens at only the fault of a vehicle that should have been recalled years ago!

View all Electrical System complaints →

Safety Rating for the 2015 CHEVROLET CAPTIVA

The 2015 CHEVROLET CAPTIVA received an overall safety rating of 3 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★☆☆ (3/5)
Frontal Crash ★★★☆☆ (3/5)
Side Crash ★★★☆☆ (3/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2015 CHEVROLET CAPTIVA

General Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2015 CHEVROLET CAPTIVA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIP5596 — FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIC6284A — ELECTRICAL SYSTEM:SOFTWARE

This Preliminary Information communication provides information to the technician that when the installation of the navigation map update outlined in bulletin 16NA328 or after, may encounter an Invalid Product Update message. Technician will need to gather scan tool data, software numbers and error messages. Technician will need to contact General...

PIP5385C — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel...

GCUS-3-734 — ELECTRICAL SYSTEM:SOFTWARE

15806 - Customer Satisfaction Program (MY 09-10 Suspended) - Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential error on the vehicle is minor?only three occurrences in the...

16NA338 — POWER TRAIN

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

06-08-50-009I — SEATS

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

PI1494 — EQUIPMENT:ELECTRICAL

This preliminary informational bulletin provides a procedure to reprogram the radio using USB for correcting a condition of intermittent home screen icon/navigation overlay, intermittent RVC black screen with guidelines, phone pairin not included on the home page and routing issues on toll roads in Mexico

PIP5282 — ENGINE AND ENGINE COOLING

This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the...

PIT5329 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about vehicles that the radio source changes after an ignition cycle. Dealer should advise the customer that if a USB, DVD, or CD is inserted that it may take up to one minute for the radio to load the source.

09-08-45-004D — EQUIPMENT

This informational bulletin explains how pre-delivery needs to confirm the Logistics Fuse is installed.

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2015 CHEVROLET CAPTIVA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET CAPTIVA

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Other CHEVROLET Models

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