2012 CHEVROLET CAPTIVA — Problems, Recalls & Safety Data
N/A
Safety Rating
100
Owner Complaints
0
Recalls
24
Service Bulletins
0
Investigations
Overview of the 2012 CHEVROLET CAPTIVA
The 2012 CHEVROLET CAPTIVA has received a total of 100 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 24 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (40 complaints), Engine (16 complaints), and Electronic Stability Control Esc (8 complaints).
Recalls for the 2012 CHEVROLET CAPTIVA
There are no recalls on file with NHTSA for the 2012 CHEVROLET CAPTIVA. No Active Recalls
Owner Complaints for the 2012 CHEVROLET CAPTIVA
100 complaints have been filed with NHTSA for the 2012 CHEVROLET CAPTIVA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 40 | 0 | 1 | 0 | 0 |
| Engine | 16 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 8 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Batterycables | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemignition | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemstarter Assembly | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingturn Signal | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.
GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.
GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.
THE VEHICLE IS LIGHTWEIGHT TO THE POINT WHERE HIGH WINDS PUSH THE CAR TO THE SIDE WHILE IT IS IN MOTION. YOU CAN FEEL THE WIND MOVING IT AND FEEL THE CAR MOVE A LOT WHEN OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS NEXT TO IT.
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS
Safety Rating for the 2012 CHEVROLET CAPTIVA
NHTSA has not yet tested the 2012 CHEVROLET CAPTIVA in its New Car Assessment Program.
Technical Service Bulletins for the 2012 CHEVROLET CAPTIVA
General Motors, LLC has issued 24 technical service bulletins (TSBs) for the 2012 CHEVROLET CAPTIVA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
130601003I — EQUIPMENT
This technical bulletin provides Correction information to find the cause of oil consumption. Techs should perform an oil consumption test first, check for oil leaks and if rate of oil consumption is high, then replace the pistons and the rings.
070601016D — ENGINE
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIC5759B — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be...
GCUS-3-557 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15806 - Customer Satisfaction Program. This message was to inform dealers that bulletin 15806 was not released as scheduled on Monday, May 16, 2016. This action was necessary due to an anomaly in the calibration testing that resulted in the instrument panel cluster odometer not operating as intended. The affected...
PIP5264 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature...
15-NA-055 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This technical bulletin provides repair information for customers/technicians who may notice an oil leak from the oil filter after a recent oil change and/or a technician may notice during an oil change that the oil filter is in contact with the A/C compressor hose.
PIP5074B — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Oil leak from the oil filter due to filter rubbing on the A/C compressor hose after an oil change using a PF63 oil filter.
PIP5074B — ENGINE
This Preliminary Information communication provides information to the technician about vehicles that may have oil leak from the oil filter. If the technician has duplicate the concern and the vehicle has a PF63 oil filter, the filter should be replaced using a PF64.
02-07-30-029X — EQUIPMENT
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP5206A — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise at idle that diminishes as the engine revolutions per minute is increased. Technician will need to remove the accessory belt to verify noise is not accessory belt related. Technician will need to inspect the...
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2012 CHEVROLET CAPTIVA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET CAPTIVA
- 2008 CHEVROLET CAPTIVA — 0 complaints
- 2011 CHEVROLET CAPTIVA — 1 complaint
- 2012 CHEVROLET CAPTIVA (current)
- 2013 CHEVROLET CAPTIVA — 143 complaints
- 2014 CHEVROLET CAPTIVA — 198 complaints
- 2015 CHEVROLET CAPTIVA — 23 complaints
- 2017 CHEVROLET CAPTIVA — 0 complaints
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