Vehicle Safety Data

2011 CHEVROLET CAPRICE — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

3

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2011 CHEVROLET CAPRICE

The 2011 CHEVROLET CAPRICE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. 17 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problem area is the Structurebody (1 complaint).

Recalls for the 2011 CHEVROLET CAPRICE

NHTSA has recorded 4 recalls for the 2011 CHEVROLET CAPRICE, potentially affecting up to 109,281 vehicles.

Recall 15V399000 — SEAT BELTS

| 47,042 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to October 22, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front...

Consequence: If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will replace the seat belt tensioner assembly which includes the steel cable, free of charge. These replacement parts reposition the tensioner cable out of the path of entry into the vehicle and uses a...

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Recall 14V540000 — ELECTRICAL SYSTEM:IGNITION

| 47,043 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to...

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Recall 14V544000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 7,598 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park"...

Consequence: If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may...

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Recall 14V544000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 7,598 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park"...

Consequence: If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may...

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Owner Complaints for the 2011 CHEVROLET CAPRICE

2 complaints have been filed with NHTSA for the 2011 CHEVROLET CAPRICE. Below is a breakdown by vehicle component.

Structurebody
Complaints: 1
Suspension
Complaints: 1

Most Recent Complaints

#11163324 | STRUCTURE:BODY | | 35,000 miles
WENT UNDER THE CAR, JUST PURCHASED FROM CITY OF WALNUT CREEK AUCTIONS, A 54K MILE EX-PATROL CAR...TO CHANGE THE DIFFERENTIAL OIL. FOUND TWO CRACKS ON WHAT IS A TENSION HOLDING BRACE IN THE LOWER SUSPENSION SUB-FRAME. SIMILAR ON EACH SIDE. OBVIOUS ENGINEERING DEFECT COMPOUNDED ON HOW THE WELDMENT WAS DONE. I PHOTO'D THE TWO SIMILAR CRACKS, THEN DRILLED AT THE END OF THE CRACK TO RADIUS THE STRESS POINT IT UNTIL THE ISSUE IS RESOLVED. THE CAR HAS BEEN UNUSED SINCE JAN 18' AND IS NOT RELIABLE UNTIL THE ENGINE NOISE IS REMEDIED, ANOTHER DEFECT I AM NOT SURE OF WHAT PART YET. IT IS A SCRAPING TICKING SOUND, LIKELY PISTON SLAP OR VALVE LIFTER. THE CITY WOULD HAVE CHANGED/ MAINTAINED THE VEHICLE TILL THE LAST 5K MILES BEFORE IT WAS "RETIRED." IT IS MOST NOISY WHEN COLD, AND MORE PREVALENT THAN NOT. LIKELY THE CRACKS STARTED MANY THOUSAND MILES BEFORE ITS 54K I BOUGHT IT AT.
#11163324 | SUSPENSION | | 35,000 miles
WENT UNDER THE CAR, JUST PURCHASED FROM CITY OF WALNUT CREEK AUCTIONS, A 54K MILE EX-PATROL CAR...TO CHANGE THE DIFFERENTIAL OIL. FOUND TWO CRACKS ON WHAT IS A TENSION HOLDING BRACE IN THE LOWER SUSPENSION SUB-FRAME. SIMILAR ON EACH SIDE. OBVIOUS ENGINEERING DEFECT COMPOUNDED ON HOW THE WELDMENT WAS DONE. I PHOTO'D THE TWO SIMILAR CRACKS, THEN DRILLED AT THE END OF THE CRACK TO RADIUS THE STRESS POINT IT UNTIL THE ISSUE IS RESOLVED. THE CAR HAS BEEN UNUSED SINCE JAN 18' AND IS NOT RELIABLE UNTIL THE ENGINE NOISE IS REMEDIED, ANOTHER DEFECT I AM NOT SURE OF WHAT PART YET. IT IS A SCRAPING TICKING SOUND, LIKELY PISTON SLAP OR VALVE LIFTER. THE CITY WOULD HAVE CHANGED/ MAINTAINED THE VEHICLE TILL THE LAST 5K MILES BEFORE IT WAS "RETIRED." IT IS MOST NOISY WHEN COLD, AND MORE PREVALENT THAN NOT. LIKELY THE CRACKS STARTED MANY THOUSAND MILES BEFORE ITS 54K I BOUGHT IT AT.

Safety Rating for the 2011 CHEVROLET CAPRICE

NHTSA has not yet tested the 2011 CHEVROLET CAPRICE in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CHEVROLET CAPRICE

General Motors, LLC has issued 17 technical service bulletins (TSBs) for the 2011 CHEVROLET CAPRICE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

000310006N — TIRES

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

07-08-42-011K — EXTERIOR LIGHTING:HEADLIGHTS

This informational bulletin provides information on Police Package Vehicles, Daytime Running Lamps (DRL), Automatic Headlights (AHL), Dome and Courtesy Lamps, Trunk Release, Speed Limiter - Programmable Options - Obtaining Calibrations

12-06-01-003B — ENGINE

This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.

12-03-10-001B — EQUIPMENT

This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.

11-06-02-001A — ELECTRICAL SYSTEM

This informational bulletin explains to use a rivit plug instead of a bolt on aluminum block in the cylinder head, if it was leaking coolant

PI0964A — EQUIPMENT:MECHANICAL

This preliminary information bulletin provides a procedure to replace engine mount/s to correct a customer concern of a roughness or vibration at stops and a clunk from the drive train.

PI1169 — EQUIPMENT:MECHANICAL

This preliminary informational bulletin provides service information to the dealer technicians that the front airbag and pretensioner connectors are available.

PI-1169 — SEAT BELTS

GM: THE FRONT SEAT OUTBOARD SEAT BACK AIRBAG AND SEAT BELT ANCHOR PRETENSIONER SERVICE CONNECTORS ARE AVAILABLE FOR SERVICE SEPERATELY. THE COMPONENT AND THE BODY HARNESS IS NOT TO BE REPLACED SHOULD THE CONNECTOR NEED TO BE REPLACED. *JS

PI0916B — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC5492B — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause...

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2011 CHEVROLET CAPRICE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET CAPRICE

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Other CHEVROLET Models

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