Vehicle Safety Data

2014 CHEVROLET CAPRICE — Problems, Recalls & Safety Data

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N/A

Safety Rating

14

Owner Complaints

3

Recalls

ACTIVE RECALL

30

Service Bulletins

0

Investigations

Overview of the 2014 CHEVROLET CAPRICE

The 2014 CHEVROLET CAPRICE has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SEATS, VISIBILITY:WINDSHIELD WIPER/WASHER. 30 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (8 complaints), Electrical System (2 complaints), and Engine (2 complaints).

Recalls for the 2014 CHEVROLET CAPRICE

NHTSA has recorded 3 recalls for the 2014 CHEVROLET CAPRICE, potentially affecting up to 128,824 vehicles.

Recall 15V636000 — SEATS

| 23 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the...

Consequence: An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020....

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Recall 14V375000 — VISIBILITY:WINDSHIELD WIPER/WASHER

| 4,794 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall...

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Recall 14V446000 — SEATS

| 124,007 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load...

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300...

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Owner Complaints for the 2014 CHEVROLET CAPRICE

14 complaints have been filed with NHTSA for the 2014 CHEVROLET CAPRICE. Below is a breakdown by vehicle component.

Steering
Complaints: 8
Electrical System
Complaints: 2
Engine
Complaints: 2
Electronic Stability Control Esc
Complaints: 1
Unknown Or Other
Complaints: 1

Most Recent Complaints

#11351855 | ELECTRICAL SYSTEM | | 80,000 miles
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
#11351855 | ELECTRONIC STABILITY CONTROL (ESC) | | 80,000 miles
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
#11351855 | ENGINE | | 80,000 miles
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
#11192229 | UNKNOWN OR OTHER | | N/A miles
KEY GETS STUCK IGNITION REPEATEDLY. TOOK TO WILLIAMS CHEVROLET MARCH OF 2017, 25,691 MILES. REPLACED IGNITION CYLINDER. IN MARCH OF 2019 THE KEY BEGAN TO GET STUCK AGAIN, 36,579 MILES. REMOVED AND REPLACED LOCK CYLINDER 3/19/2019. WITHIN 2 DAYS THE KEY WAS STICKING AGAIN. ON 3/27/2019 IT WOULD NOT COME OUT AT ALL. BATTERY DRAINED AND CAR WOULD NOT START. THIS HAS HAPPENED REPEATEDLY! I AM DRIVING MY ELDERLY MOTHER AROUND IN THIS CAR AND DO NOT FEEL IT IS RELIABLE NOR SAFE. THE CAR IS STATIONARY AND IN PARK, GATS STUCK ON ACC.
#10810628 | STEERING | | 47,000 miles
WE CURRENTLY HAVE THREE 2014 CAPRICE PPV VEHICLES THAT HAVE POWER STEERING ISSUES. OUR POLICE OFFICERS HAVE REPORTED THAT THE POWER STEERING INTERMITTENTLY STOPS WORKING BEFORE COMPLETELY FAILING. THREE OF THE FOUR CAPRICE VEHICLES HAVE THE SAME PROBLEM WITHIN TWO WEEKS AND MILEAGE BETWEEN 47K-52K.

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Safety Rating for the 2014 CHEVROLET CAPRICE

NHTSA has not yet tested the 2014 CHEVROLET CAPRICE in its New Car Assessment Program.

Technical Service Bulletins for the 2014 CHEVROLET CAPRICE

General Motors, LLC has issued 30 technical service bulletins (TSBs) for the 2014 CHEVROLET CAPRICE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

24-NA-147 — SEAT BELTS

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

PIP4902M — EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in...

PIC6083B — SERVICE BRAKES, AIR:DISC:PADS

This Preliminary Information communication provides information to the technician about vehicles that maynot move after being parked for extended period of time. This issue is due to the fact that the brake pads may have frozen to the vehicle's rotors. Technician should not replace any parts for this concern.

PIC5588D — ELECTRICAL SYSTEM:SOFTWARE

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP...

PIC6116A — EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a...

GCUS-3-288 — POWER TRAIN:AUTOMATIC TRANSMISSION

15466 rev - Customer Satisfaction Program (removed 2015). Certain 2014 Chevrolet Caprice Police Pursuit Vehicles (PPV) equipped with a 3.6L V-6 (LFX) and 6-Spd Automatic Transmission (MYA) may have a condition in which the transmission oil cooler line may fracture at the connection to the transmission housing. If a fracture...

14588 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

"14588 - SPECIAL COVERAGE. ON SOME 2011-2015 MODEL YEAR CHEVROLET CAPRICE AND 2012-2015 MODEL YEAR CHEVROLET IMPALA POLICE PATROL VEHICLES, IDLING THE ENGINE FOR EXTENDED PERIODS OF TIME CAN PREMATURELY WEAR THE ENGINE-COOLING-FAN MOTOR. IN THIS CONDITION, THE MOTOR MAY FAIL TO OPERATE OR OPERATE NOISILY. THIS CONDITION CAN ALSO...

PB-14665 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. LOCATED IN REAR OF ENGINE BAY, BRACKET RETAINING BRAKE AND FUEL PIPE BUNDLE, WILL ROTATE OUT OF POSITION AND CAN CONTACT, BETWEEN PVC COATED STEEL FUEL FEED PIPE AND STEEL BRACKET, ABRASIVE WEAR OF STEEL FEED PIPE. MODEL...

PI1334A — ELECTRICAL SYSTEM:SOFTWARE

This preliminary informational bulletin provides dealership personnel with information on key programming and adding keys for Caprice PPV after converting to AU7- 6E3/6E4

15019 — SUSPENSION:FRONT

GENERAL MOTORS 2014-2015 CHEVROLET CAPRICE, PPV, SS: SERVICE UPDATE REGARDING FRONT LOWER CONTROL ARM REAR LINK BALL JOINT RE-TORGUE- BOTH SIDES FRONT SUSPENSION TO HAVE A RATTLING OR CLUNKING NOISE.. *LJ

Showing 10 of 30 technical service bulletins.

NHTSA Investigations for the 2014 CHEVROLET CAPRICE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET CAPRICE

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Other CHEVROLET Models

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