2004 CADILLAC CTS Suspension Problems

6 NHTSA complaints on file

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Suspension Issues in the 2004 CADILLAC CTS

6 suspension complaints have been filed with NHTSA for the 2004 CADILLAC CTS. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

6
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Suspension Complaints

#11612149 |
I am writing regarding a recent incident regarding the left front control arm of our 2004 CTS Cadillac. There was a recall for the lower control arm ball nut/washer attaching the control arm, which could lead to disengagement of the control arm, disengagement of the wheel and tire, and possible crash. We purchased the car in 2015. The Cadillac Service Center in Beverly Hills confirmed that they have records showing the car was inspected, and the recalled piece replaced in 2006. The dealer at that time was named Martin Cadillac. The night of [XXX], my son was driving the CTS on the freeway at about 50 mph, when the front left tire and wheel suddenly twisted out of place and rendered the car undrivable. Fortunately, he was not injured or worse, but he was stranded in the middle of a busy freeway for more than 30 minutes until AAA arrived....
#11602467 |
Recent incident regarding the left front control arm of our 2004 CTS Cadillac. There was a recall for the lower control arm ball nut/washer attaching the control arm, which could lead to disengagement of the control arm, disengagement of the wheel and tire, and possible crash. We purchased the car in 2015. The Cadillac Service Center in Beverly Hills confirmed that they have records showing the car was inspected, and the recalled piece replaced in 2006. The dealer at that time was named Martin Cadillac. The night of [XXX], my son was driving the CTS on the freeway at about 50 mph, when the front left tire and wheel suddenly twisted out of place, impairing the steering and motion, rendering the car undrivable. He was stranded in the middle of a busy freeway for more than 30 minutes until AAA arrived. The car was then towed on a flatbed to...
#11161743 |
I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS
#10373571 | Crash
1) LEAVING THE PARKING LOT OF MY EMPLOYER, TURNING RIGHT ONTO MAJOR HIGHWAY 2) ONE OCCURRENCE. THE LOWER FRONT BALL JOINT SEPARATED FROM THE CONTROL ARM, HENCE DROPPING THE FRONT RIGHT CORNER ONTO OF THE WHEEL/TIRE. THE NUT "BACKED OFF" AND SLOWLY SPUN ITSELF OFF. THE NUT HAD NO VISIBLE "MARRING" OF THE METAL OR SHOWED SIGNS OF DISTRESS. THIS IS ALSO TRUEFOR THE LOWER BALL JOINT. 3) VEHICLE WAS TOWED TO REPAIR SHOP, WHERE THE PARTS WERE REPLACED AND A NEW NUT WAS APPLIED. ALTHOUGH THERE IS A SAFETY RECALL ISSUED BY GM FOR THE 2004 CADILLAC CTS REGARDING THIS PROBLEMS, GM HAS FAILED TO CURE THE PROBLEM AS " IT DOES NOT FALL WITHIN THE DESCRIBED LOT OF VEHICLES PER YOUR VIN # ". GIVEN THE MAJOR SAFETY RAMIFICATIONS SURROUNDING THE IMPROPER FUNCTION OF THIS PART IT IS IRRATIONAL TO BELIEVE THAT THE NUT WOULD JUST "BACK ITSELF...
#10324068 |
IF YOU GO HERE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A YOU WILL SEE THAT OUR CAR IS NOT THE FIRST CTS TO HAVE THIS PROBLEM!!! MY IN-LAWS PURCHASED A CADILLAC CTS IN ILLINOIS IN 2004. THAT CAR NEEDED ITS FRONT LEFT WHEEL BEARING/SPEED SENSOR/HUB REPLACED MULTIPLE TIMES. IT WAS REPLACED ON 2/906, 7/10/07, AND 12/3/07 IN IL, AND AGAIN IN CA IN 7/08. IN 12/07 MY IN-LAWS PURCHASED A NEW CAR AND GAVE THE '04 CTS TO MY HUSBAND AND I (CALIFORNIA RESIDENTS). SINCE RECEIVING THIS CAR, IT INTERMITTENTLY DISPLAYED A 'SERVICE BRAKE ASSIST' WARNING. BECAUSE OF THIS, THE FRONT LEFT WHEEL BEARING/SPEED SENSOR/HUB WAS REPLACED AGAIN AT A LOCAL CA DEALERSHIP ON 7/30/08. THE 'SERVICE BRAKE ASSIST' WARNING HAS CONTINUED TO BE DISPLAYED RARELY BUT INTERMITTENTLY DURING THIS TIME. EARLIER THIS SPRING, I WAS TURNING INTO A PARKING LOT AT A SLOW SPEED WHEN THE BRAKES DID NOT ENGAGE. WE TOOK THE CAR DIRECTLY...
#10230757 |
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT PURCHASED HER VEHICLE WITH NUMEROUS FAILURES. SHE STATED THAT THE RECALL REPAIR SHOULD HAVE BEEN PERFORMED PRIOR TO THE SALE OF THE VEHICLE. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH THE FRONT END SUSPENSION, STEERING WHEEL SHAFT, AND REAR DIFFERENTIAL. SHE WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER LOCATION BECAUSE IT WAS UNDER WARRANTY; HOWEVER, DUE TO THE NUMBER OF FAILURES, THE VEHICLE WAS NOT REPAIRED AT ALL. THE DEALER DOES NOT WANT THE CONTACT TO TRADE THE VEHICLE IN OR TAKE IT BACK. THE CONTACT BELIEVES THAT THE VEHICLE IS A LEMON. THE FAILURE MILEAGE WAS 34,000.

Other 2004 CADILLAC CTS Problem Areas

Electrical System 34 complaints Power Traindrivelinedifferential Unit 32 complaints Service Brakes 21 complaints Air Bags 18 complaints Power Train 12 complaints Service Brakes Hydraulic 12 complaints Steering 11 complaints Vehicle Speed Control 10 complaints Structurebody 8 complaints Wheels 7 complaints Engine 5 complaints Air Bagsfrontal 4 complaints Electronic Stability Control Esc 4 complaints Engine And Engine Cooling 4 complaints Fuelpropulsion System 4 complaints Latcheslockslinkages 4 complaints Structurebodytrunk Lid 4 complaints Suspensionrear 4 complaints Tires 4 complaints Traction Control System 4 complaints Engine And Engine Coolingcooling Systemradiator Assembly 3 complaints Exterior Lighting 3 complaints Power Trainautomatic Transmission 3 complaints Power Traindriveline 3 complaints Seat Belts 3 complaints Unknown Or Other 3 complaints Air Bagsfrontalsensorcontrol Module 2 complaints Air Bagssidewindow 2 complaints Electronic Stability Controlautomatic Asc 2 complaints Engine And Engine Coolingengine 2 complaints Exterior Lightingheadlightshighlow Beam Dimmer Switch 2 complaints Fuel System Gasoline 2 complaints Interior Lighting 2 complaints Power Trainmanual Transmission 2 complaints Seats 2 complaints Service Brakes Electric 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Suspensionfrontcontrol Armlower Ball Joint 2 complaints Visibilitywiper 2 complaints Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment Adaptivemobility 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingback Up Lights 1 complaint Exterior Lightingheadlights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Seat Beltsrearother 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringlinkages 1 complaint Steeringrack And Pinionrack 1 complaint Structure 1 complaint Structurebodybumpers 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyroof And Pillars 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfront 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrearsprings 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controllinkages 1 complaint Visibilitywindshield 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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